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“New favorite in Waco!” 5 of 5 bubbles
Review of Hotel Indigo Waco - Baylor

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Hotel Indigo Waco - Baylor
Ranked #2 of 30 Hotels in Waco
Certificate of Excellence
Austin, Texas
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“New favorite in Waco!”
5 of 5 bubbles Reviewed May 31, 2012

When I was searching for a place to stay for a couple of nights in Waco, I was very pleased to see that there was now a Hotel Indigo close to the area of town where I wanted to stay. Since I had visited the Hotel Indigo Alamo Plaza in San Antonio a few times, I knew that the amenities would be first class. The differences between a unique renovated property such as the aforementioned Alamo Plaza location and a brand new construction as in Waco are very noticeable. The Waco location still has the "new car smell" and is kept up quite nicely. The staff is very friendly and accommodating, as has been my prior experience with Hotel Indigo personnel.

The room I was assigned was fairly spacious and easy to move about in, and the bed and furnishings were comfortable and functional.

As far as drawbacks, the parking lot design is a bit awkward to navigate, and I can see that a full house for a Baylor home football game might cause an overflow into the surrounding neighborhood streets. The TV reception was rather fuzzy and the HD channels were limited. The bathroom lighting is a bit dim, too. These might be some "new house" bugs that will be worked out over time, so probably not too much concern there.

All in all, it was a nice surprise to find such a modern, well-run hotel in Waco and I look forward to returning there whenever my travel requires a trip to the area.

  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HornJock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_Waco, General Manager at Hotel Indigo Waco - Baylor, responded to this review, June 6, 2012
Thank you very much for your comments. We are in the process of reconstruction of our parking lot to allow more cars in the front. We are glad that you enjoyed your stay, and we look forward to your return.

Sincerely,
Eric
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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628 reviews from our community

Traveler rating
    482
    106
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    12
See reviews for
199
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
Longview, Texas, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 29, 2012

I recently spent a night here, and it was fantastic. I used to live in Waco, and I'm still pretty familiar with the bar and restaurant scene there. No doubt, the restaurant at Hotel Indigo is one of the few gems in Waco. They serve thoughtful, locally-inspired food, and the drinks are solid. Really, it's the only middle-range, non-chain joint in Waco - very reasonably priced for what you get. Also, the guys on staff are friendly and personable without being annoying, which I appreciate. The hotel room was modern and minimalist but comfortable. Overall, I really enjoyed this place. I'll be back soon.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TreyDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_Waco, General Manager at Hotel Indigo Waco - Baylor, responded to this review, June 6, 2012
Thank you very much for your comments on the Hotel Indigo - Waco. We enjoy hearing about our service standards and we welcome your return.

Sincerely,
Eric
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
1 review
5 of 5 bubbles Reviewed May 24, 2012

My partner and myself came to Waco for training for a franchise we purchased. We began our stay at a another local hotel. We decided to take a walk and found ourselves in the lobby of the Indigo. We were met by the owner and some of their very polite staff. We were so impressed that we had them to show us there rooms. They showed us their most amazing rooms, so nice and clean. The food their is also amazing. When my partner and I come back from a crazy day in class they meet us at the door everyday, take our bags and have our drinks ready. They also shuttle us anywhere we want to go. I will tell you, I travel all the time, and by far this has been the best customer service I have experienced. Kudos! To the owners, GM, and staff. I will visit you again.

Room Tip: Rooms are great, standard room is extremely nice. The suite is amazing.
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank June F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 19, 2012 via mobile

T
We were traveling through Waco for a wedding and decided to stay at Hotel Indigo based on reviews. They were not wrong! Easy to find, large clean rooms, great food at the Brazos. Staff, from the front desk, to management, to our waitress, we're super friendly. Rooms are large, pillow-top king sized bed was comfy,with a great shower. Would definitely recommend for a relaxing stay!

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Txsunshine2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumberland, Rhode Island
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 13, 2012

We had a pretty good stay this weekend. The rooms were very nice and the hotel was a good experience.

On the stay there was some Pros and Cons:


Pros:
The rooms were very big and clean.
The showers were massive.
The staff was very friendly.
Close to Baylor campus.

Cons:
Internet dropped a lot or would not connect at all.
Pool and hot tub were closed for half the time we were there
With the hotel full, parking lot was not big enough and people were parking all over. I was pretty much blocked in by people parking where they shouldn't
The room was dark as there was only one lamp in the room. It was hard to do work at the desk as there was no light on the desk.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ktpc2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_Waco, General Manager at Hotel Indigo Waco - Baylor, responded to this review, May 16, 2012
Thank you for choosing the Hotel Indigo- Waco. We apprciate you review and look forward to you return.

Sincerely,
Eric Adame
General MAnager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 13, 2012 via mobile

Amazing hotel with an amazing staff. From the moment you walk inside, you feel like you've been magically wisked away, and not to Delaware. Great little bistro/bar, K-cup brewers in each room, Aveda amenities, a unique pool that's sure to be a hit this summer, and showers that transform your bathroom experience to that of an upscale spa. Very nice. I'm all in on this deal!

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donnie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Indigo_Waco, General Manager at Hotel Indigo Waco - Baylor, responded to this review, May 17, 2012
The team here at the hotel INDIGO - Waco thank you for your patronage and hope to see you on your next visit to Waco.

Sincerely,
Eric
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 9, 2012

I stayed at the Hotel Indigo Waco- Baylor last week on a last minute business trip and was quite surprised at how beautiful the hotel was. My stay was comfortable and the price even more so. I loved the walk in shower and the spacious rooms with the great decor. Also, I was pleasantly surprised at the hotel food in the restaurant. Being new to the area, I didn't want to wander around for dinner choices and am extremely glad I stayed in and ate at the restaurant. If you're in Waco for any reason, this IS the place to stay..you will not be disappointed.

  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SimplyMeinCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Waco - Baylor

Property: Hotel Indigo Waco - Baylor
Address: 211 Clay Ave, Waco, TX 76706-1039
Phone Number:
Location: United States > Texas > Waco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 30 Hotels in Waco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
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