The hotel appears very new. The staff was great! The room was immaculate. The layout of the room was perfect for the business traveler. The room was perfect with no blemishes. It was a perfect stay!!!More
- Free Wifi
- Free parking
The hotel appears very new. The staff was great! The room was immaculate. The layout of the room was perfect for the business traveler. The room was perfect with no blemishes. It was a perfect stay!!!MoreShow less
Thank you for taking the time to share your thoughts about your stay. We are elated that you had such a great experience and look forward to seeing you again soon.
My choice hotel in Victoria. I travel a lot for work and am very particular on where I stay. Hilton doesn’t disappoint -this is a nice hotel. And I don’t know what more to say...because this won’t let me submit!!
Front desk and bartender was very friendly. Rooms cleaned well. Service dog left foot prints due to wet weather and staff cleaned as soon as they were notified. Very welcoming place and accomodating to guest.
I’ve stayed 3 times previously without issue but this time I had to change rooms. The room smelled of cigarette smoke (smoke free property) and the bathroom wasn’t cleaned properly. They changed my room immediately and the next was much better.
Thank you for taking the time to share your most recent experience with us. I apologize that your initial room did not meet our standards and appreciate you bringing it to my attention. I will share your thoughts with the team so that we can improve. We look forward to seeing you on your next visit.
This location is really nice but this trip was very different. It will not stop us visiting again but it definitely put a bad taste in our mouths. It’s not a mistake that we choose Hilton whenever possible.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The hotel and staff have excellent qualities and are very dedicated to their customers. They make things right wherever possible. Friendly and very customer oriented. Would recommend this establishment to anyone with business or pleasure in this area.