We went on 2 successive nights. The first night the waitress never served any water. The glasses were empty & we were thirsty but we couldn't get water or tea.
It took forever to get anyone's attention.
The next night we were invited there by another person. We had to wait forever for the food and when it arrived it was ice cold. The waitress also didn't bring mustard with the burger. When taking the order I was interrupted as I was placing the order with the waitress asking if I wanted cheese on the burger. If I wanted cheese I would've ordered a cheeseburger. I know all management forces wait staff to sell cheese because they want to get more money out of you, even if their cheese isn't even real cheese. Had the waitress just paid attention TO THE CUSTOMER the order would've been listened to and probably turned out ok. But greedy management only think about forcing wait staff to sell cheese.(This isn't unique to this restaurant. All of them push cheese because it's almost all profit to sell a piece of cheese you can read through.
So when I got my burger it was ice cold, the fries were cold, it didn't have mustard and I had to ask twice for ketchup.
And like the night before our glasses remained mostly empty. It's sad that the staff can't refill glasses, we had to wait forever and all of our food was ice cold.
We went to eat but we were put near a band that played so loud we couldn't hear each other. If we wanted to go to a nightclub we would've done that. But we were at a restaurant so we would have liked to have heard each other. Obviously the wait staff didn't listen to us.
As we tried to leave we had to wait forever to pay because the management only has two pay stations.
The owner/management is to blame for almost all of the problems. They are underpaying and overworking people, abusing their wait staff. I don't do business with predators but it's obvious tge owners don't care how hard they work people and pay them pennies.
It's not rocket science
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