The staff was amazing! Called the day before for a reservation, Larry accommodated all my needs (3 rooms, 1 handicapped, 1 smoking & 1 non-smoking & had a pet with us) and wouldn't even take a credit card # for confirmation. Called when we were 3 hours out to confirm (my insecurities) was told they would be ready for us & imagine this-they were! Not only were they right there expecting us, they had already turned the heaters on in the rooms. So pleasant not walking into a freezing cold motel room. Customer service was above and beyond. If I am ever near Van Horn, TX again I will definitely make an effort to stay here again. The price was incredibly affordable. They even had treats for my dog.
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