We paid extra to stay at this hotel so our family could swim in the "Pool - indoor", after checking in and getting ready to go swim, we found it outside. (March 16, 2013) Of course it was too cold to swim. We brought this up to the front desk and they had said they do not do the webpage and passed the blame with no return on the pay. The website we used to book the reservation had a contact email. We contacted them after getting home and they said they could not do anything because they wanted to be notified at the time of the problem. It's a catch 22 and we were highly disappointed. If you book a room make sure you are there and know what you are getting. You can't go off the website on this one.
- Official Description (provided by the hotel):
- Located just under 1 1/2 hours west of San Antonio, in scenic Uvalde County, this is an area known for picturesque limestone hills carved into green canyons by the crystal waters of the Sabinal, Leona, Frio and Nueces Rivers. 32 miles north of us you will find Garner State Park on the Frio river and is a great day trip for guests. Our Hampton Inn offers comfortable guest rooms that include free WiFi, a microwave, mini-fridge, and HDTV. Enjoy free hot breakfast every day, an outdoor pool with hot tub, and complimentary internet access and printing in our business center. ... more less
- Reservation Options:
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