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“No Indoor pool as the website stated”
Review of Hampton Inn Uvalde

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Hampton Inn Uvalde
Ranked #1 of 6 Hotels in Uvalde
Certificate of Excellence
Reviewed March 30, 2013

We paid extra to stay at this hotel so our family could swim in the "Pool - indoor", after checking in and getting ready to go swim, we found it outside. (March 16, 2013) Of course it was too cold to swim. We brought this up to the front desk and they had said they do not do the webpage and passed the blame with no return on the pay. The website we used to book the reservation had a contact email. We contacted them after getting home and they said they could not do anything because they wanted to be notified at the time of the problem. It's a catch 22 and we were highly disappointed. If you book a room make sure you are there and know what you are getting. You can't go off the website on this one.

Room Tip: All the rooms are new. Hotel is newly built.
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  • Stayed: March 2013, traveled with family
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1  Thank jclooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenelopeB145, Director of Sales at Hampton Inn Uvalde, responded to this reviewResponded April 8, 2013

Thank you for taking the time to review our property. We truly value the opinions of our customers”. We want to apologize in behalf of the 3rd party travel website that was utilized to reserve your travel arrangements. Unfortunately we do not have control over the 3rd party travel websites. However, we had contacted the travel website to make sure to delete false hotel amenities.
We strongly recommend making future reservation thru our Hilton websites. Hilton websites are 100% accurate must of the time.

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257 - 261 of 261 reviews

Reviewed April 12, 2017
Google Translation

  • Stayed: April 2017, traveled on business
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Review collected in partnership with Hampton
Thank 955mathiass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caleb T, General Manager at Hampton Inn Uvalde, responded to this reviewResponded April 13, 2017

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Reviewed March 4, 2017
Google Translation

  • Stayed: March 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank reneh674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caleb T, General Manager at Hampton Inn Uvalde, responded to this reviewResponded March 8, 2017

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Reviewed May 17, 2015
Google Translation

  • Stayed: January 2015, traveled on business
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Thank Mathias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario G, General Manager at Hampton Inn Uvalde, responded to this reviewResponded July 20, 2015

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Reviewed September 2, 2013
Google Translation

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Oscar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario G, Manager at Hampton Inn Uvalde, responded to this reviewResponded April 20, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Uvalde

Address: 2714 E Main St, Uvalde, TX 78801-4992
Phone Number:
Location: United States > Texas > Uvalde
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Uvalde
Price Range: $114 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Uvalde 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Located just under 1 1/2 hours west of San Antonio, in scenic Uvalde County, this is an area known for picturesque limestone hills carved into green canyons by the crystal waters of the Sabinal, Leona, Frio and Nueces Rivers. 32 miles north of us you will find Garner State Park on the Frio river and is a great day trip for guests. Our Hampton Inn offers comfortable guest rooms that include free WiFi, a microwave, mini-fridge, and HDTV. Enjoy free hot breakfast every day, an outdoor pool with hot tub, and complimentary internet access and printing in our business center. ... more   less 
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