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“great value..clean hotel...awesome experience.”

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Super 8 Universal City
Ranked #1 of 1 Hotels in Universal City
Reviewed March 13, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Super 8
Thank Georgette A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviews (343)
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301 - 307 of 343 reviews

Reviewed March 12, 2013

  • Stayed: March 2013, traveled on business
    • Value
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Review collected in partnership with Super 8
Thank Neil S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 11, 2013

The value here is great but for what you get, it is overpriced. Let me preface this with the fact that we made our arrangements online for the weekend leading into spring break. Online we asked for a roll out bed and a downstairs room. When we got here, we knew we messed up and booked in the "NEEDS IMPROVEMENTS" part of town. At the front desk they said they had no roll out. We said said ok and proceeded. To our room. The board behind the bed was nice. The comforters needed updating and the room has mismatching elements. The room smelled like SMOKE and is missing the smoke alarm. In the bathroom, the toilet flush is incredible but the tub has burn marks and is PEELING! (What causes that?) I missed home EVERYTIME I had to shower. Getting ready for bed we turned on the ac. There is something spilled on the inside! (What is that?) Come morning, we woke up for continental breakfast. Daylight savings had us there at 9:20. The lady over breakfast was rude and cursing. She did so as if she was speaking to herself but we could hear. "I'll be damned if I work hard and he does nothing." Please dont let the guest know there is a problem. Also, I realize we made it kind of late but there are better ways to convey the approaching time limit without making your guest feel like a troublesome step child. On day 2 of our experience, we came back to find a "Do not disturb sign" on the door. (Who put it there? Not us!) Our room was left as it was without any new towels. We told the front desk what happened. He didnt sound shocked at the news but said he would bring some after he settled his new customers. (Understandable) We ended up having to go get the towels and was told that there were out of facial towels but that he would bring them when his shift was over. (I'm not holding my breath.) I'm calling corporate because even though this is no "Hilton", I think your name should still stand for something! Again, there were good aspects but for me personally, I would rather pay more and get more.

  • Stayed: March 2013
    • Value
    • Location
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Thank jaytrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Juan H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 12, 2013

Dont understand why would place someone who is rude to operate the front desk. Parking is good, service sucks, Over Priced charged us 60 dollars a night. will not stay there again. Shower peeling, Bed was horrible . No Hot water.

Room Tip: Look else where
  • Stayed: February 2013, traveled as a couple
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Thank Cinnredhotz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

Have stayed here before but this motel seems to be going downhill. My room smelled a little stale and the sheets were dingy. Lumpy pillows!! The bathroom however was clean.
Pretty good "Continental" breakfast.

  • Stayed: January 2013, traveled solo
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Thank Betty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2013

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank JORGE L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Universal City

Address: 200 Palisades Dr, Universal City, TX 78148-3151
Phone Number:
Location: United States > Texas > Universal City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Universal City
Price Range: $43 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Universal City 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Super Eight Universal City
Universal City Super 8
Universal City Super Eight

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