I've read some reviews about this hotel and was hesitant to try it but the price was so good, we thought we would see for ourselves. The poor reviews were from more than a year ago.
We've been greeted by a couple of different desk clerks. Two were pleasant/nice and one was OK and could best be described as indifferent about her job (twenty something bored with work?). They've put some work into the place the last couple of years with the bathroom/shower tile and counter top areas being refinished/new. The bathtub itself did need refinishing but most importantly the room was pretty clean. If I had young children I obviously wouldn't let them play on the floor, but I wouldn't do that at the some higher rated hotels either. Mattresses are worn but comfortable. (Hey Super 8 Mgr, its time to start replacing them). Air conditioning units seem relatively new and out of the 4 rooms we've stayed in only 1 was a little noisy when it would cycle on.
This is obviously not a 3 or 4 star hotel but it is a good deal for a 2 star hotel, especially compared to others in the area (NE San Antonio & New Braunfels). It seem pretty full on the weekends and not too full during the week (as far as we can tell by the hotel parking lot). The local area appears to be nice and safe (nice apartment complex across the street) and the parking lot is lit up very bright at night.
We've stayed there 4 times in the last month and feel it is a fair price for a two star hotel. Since we travel to the area weekly, we will be returning throughout the summer. Our kids are in their mid-teens.
The prior reviews make me wonder if some people who rated this hotel lower had too high of an expectation for a $60 summer weeknight ($90 weekend) hotel. Also, I think this used to be a Comfort Inn many years ago so if you read reviews referring to it as such, you can understand why.
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- Also Known As:
- Super Eight Universal City
- Universal City Super 8
- Universal City Super Eight