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“A Great Stay”

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Best Western Plus Southpark Inn & Suites
Ranked #3 of 37 Hotels in Tyler
Certificate of Excellence
Tyler, TX, United States
2 reviews
“A Great Stay”
Reviewed December 20, 2013

This hotel is an excellent value. The staff is personally interested in your stay and satisfaction. The accommodations are very good and up to date. The location is excellent for easy driving to the locations in the city with shopping and restaurants very convenient. The hotel is family friendly and the complimentary breakfast is very good.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Harold M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, January 14, 2014
Dear Harold M,
Thank you so much for the great review. We do have a very convenient location in south Tyler but our staff makes all the difference. I am so glad we were the perfect combination for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
    229
    79
    13
    2
    3
See reviews for
111
64
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90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Tyler, United States
1 review
Reviewed December 20, 2013

The rooms are clean and comfortable and the staff was very friendly staff. I don't normally stay at Best Western but this was a very good experience. I will stay there the next time I'm in Tyler. This 200 word requirement is ridiculous.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Natalia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, January 14, 2014
Dear Natalia H,
It is so nice to see someone who doesn't normally choose a Best Western change their minds after staying with us. I am so happy you had a great stay and that we made a great impression. Let us know the next time you come to Tyler - as long as we have a room so do you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas, United States
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 16, 2013

Very, very nice hotel and very accommodating personnel. The only thing wrong with this hotel, and many others, is the fact they feel they have to serve eggs at their breakfast and the eggs are artificial!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 413Duncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, December 19, 2013
Dear 413Duncan,
I am happy to see that you enjoyed your recent stay with us. Although each of our egg selections are 100% real egg, I can understand how one could assume the preformed egg patties are artificial. Perhaps the boiled egg option would be a better choice in that instance.

Sincerely,
Melissa Farmer\
GM
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Austin
Level 5 Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 6, 2013

I understand why this hotel rates so well in in Tyler. It is well located, had a solid breakfast, is nicely appointed and it is very affordable. Many of the room touches: Linens, TV, recliner and desk area are as nice as many higher-end hotels. The staff is friendly and the exercise facility was clean and orderly and very well used.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank TX4Traveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, December 10, 2013
Dear TX4Traveling,
Reviews like yours make me so proud to work at the Best Western Southpark here in Tyler. I take great satisfaction in knowing that our guests notice those little touches that set us apart. Thank you so much for sharing your kind words!
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North Manchester, United States
1 review
Reviewed December 4, 2013

We were visiting family and we felt the rate at this hotel was very good. We were pleasantly surprised to find the hotel clean, quiet and everything we were looking for. A good hot breakfast and a free USA today brought the cost down even more. We stayed for 4 nights and were quite pleased with everything..

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, December 10, 2013
Dear Janet W,
It is always such a pleasure to see a great review. I am so glad that we were able to exceed your expectations and do hope to see you again when your travels bring you to Tyler.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas, USA
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 29, 2013

We had never been to Tyler. We found that thru tripadvisor, this was a highly rated by others reviews. It was a very nice place. It was clean, quiet, and good beds. Needs more up to date TV's and selection of channels were slim, but we were so tired to watch much TV. Breakfast selection was not much, but it was ok !!

  • Stayed November 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank Pommom02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, December 2, 2013
Dear Pommom02,

It is always great to see such good feedback from our guests! Our flatscreen LED TV's are about three years old and we have about 70 channels on the lineup through our cable provider. I will pass along these comments to our owners - perhaps they can see if an expanded offering is available. Thanks for the suggestions!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, United States
2 reviews
Reviewed November 23, 2013

Excellent large suites with sofa and desk, 2 TV sets, refrigerator, microwave. Comfortable bed. Good internet speed. Good breakfast. Quiet, clean, like new. Pleasant, helpful staff. I've stayed in several motels in area, and its my favorite.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at Best Western Plus Southpark Inn & Suites, responded to this review, December 2, 2013
Dear Larry B,

I am so glad that you enjoyed the suite! It is nice to have the extra sitting space and additional TV. Let us know the next time you are heading to Tyler - as long as we have a room available we would love to have you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Southpark Inn & Suites

Property: Best Western Plus Southpark Inn & Suites
Address: 120 W Rieck Rd, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Tyler
#1 Family Hotel in Tyler
#4 Romantic Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Southpark Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Southpark Hotel Tyler
Best Western Plus Southpark Inn And Suites
Best Western Tyler
Tyler Best Western

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