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“Nice Hotel, Nice Price - Tyler TX”

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BEST WESTERN Plus Southpark Inn & Suites
Ranked #5 of 38 Hotels in Tyler
Certificate of Excellence
Austin
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice Hotel, Nice Price - Tyler TX”
5 of 5 bubbles Reviewed December 6, 2013

I understand why this hotel rates so well in in Tyler. It is well located, had a solid breakfast, is nicely appointed and it is very affordable. Many of the room touches: Linens, TV, recliner and desk area are as nice as many higher-end hotels. The staff is friendly and the exercise facility was clean and orderly and very well used.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank TX4Traveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, December 10, 2013
Dear TX4Traveling,
Reviews like yours make me so proud to work at the Best Western Southpark here in Tyler. I take great satisfaction in knowing that our guests notice those little touches that set us apart. Thank you so much for sharing your kind words!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

292 reviews from our community

Traveler rating
    204
    72
    11
    2
    3
See reviews for
100
58
24
81
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
North Manchester, United States
1 review
5 of 5 bubbles Reviewed December 4, 2013

We were visiting family and we felt the rate at this hotel was very good. We were pleasantly surprised to find the hotel clean, quiet and everything we were looking for. A good hot breakfast and a free USA today brought the cost down even more. We stayed for 4 nights and were quite pleased with everything..

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, December 10, 2013
Dear Janet W,
It is always such a pleasure to see a great review. I am so glad that we were able to exceed your expectations and do hope to see you again when your travels bring you to Tyler.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas, USA
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 29, 2013

We had never been to Tyler. We found that thru tripadvisor, this was a highly rated by others reviews. It was a very nice place. It was clean, quiet, and good beds. Needs more up to date TV's and selection of channels were slim, but we were so tired to watch much TV. Breakfast selection was not much, but it was ok !!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pommom02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, December 2, 2013
Dear Pommom02,

It is always great to see such good feedback from our guests! Our flatscreen LED TV's are about three years old and we have about 70 channels on the lineup through our cable provider. I will pass along these comments to our owners - perhaps they can see if an expanded offering is available. Thanks for the suggestions!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, United States
2 reviews
5 of 5 bubbles Reviewed November 23, 2013

Excellent large suites with sofa and desk, 2 TV sets, refrigerator, microwave. Comfortable bed. Good internet speed. Good breakfast. Quiet, clean, like new. Pleasant, helpful staff. I've stayed in several motels in area, and its my favorite.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, December 2, 2013
Dear Larry B,

I am so glad that you enjoyed the suite! It is nice to have the extra sitting space and additional TV. Let us know the next time you are heading to Tyler - as long as we have a room available we would love to have you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas, Usa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 16, 2013

If you want a "home away from home", I highly recommend the Best Western in Tyler, TX. OUTSTANDING! Super clean, super staff, super breakfast ( FREE) - As a retired military person, I have stayed in MANY hotels - hands down, this one is beyond FIVE STARS!! It is the BEST I have ever stayed in!!

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank TriciaM117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, November 21, 2013
Dear Tricia M,

Wow - I am overwhelmed by the great review! We work hard to keep our property beautiful and we are so very luckly to have a wonderful, caring staff we can count on. If I may say so, loyal and fun guests like you are what make me happy to come to work each day. I look forward to seeing you soon!
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Geneva, Switzerland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 11, 2013

Great value, clean rooms, good amenities, good service. I would definitely recommend this hotel. Free breakfast and internet. Coffee pot in room, iron and ironing board and blow dryer. Fitness center is available and computers available as well.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alysoun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, November 21, 2013
Dear Alysoun M,

I am so happy to see that you enjoyed your recent stay with us. If your travels bring you back to Tyler, Texas be sure and let us know you are coming as we would love to have you with us again. Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed October 28, 2013 via mobile

The hotel is located in the center of the city, across from numerous restaurants and stores. The rooms were very spacious and clean. The front desk personel were very helpful but not very friendly. The lack of a smile was very obvious.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review, October 31, 2013
Dear Jaxster,
Your kind words are most appreciated. I would like to further discuss your comments on a smile-free staff if possible. We normally get such good feedback on our staff and I would really like to get additional information on your esperience so that I can address this matter. Please contact me when you can and I look forward to our discussion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Property: BEST WESTERN Plus Southpark Inn & Suites
Address: 120 W Rieck Road, Tyler, TX 75703-3701
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tyler
#1 Business Hotel in Tyler
#4 Romantic Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Southpark Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Southpark Inn And Suites
Best Western Plus Southpark Hotel Tyler
Best Western Tyler
Tyler Best Western

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