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Best Western Plus Southpark Inn & Suites
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Reviews (353)
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All reviewsbest westernssausageroom was cleanolive gardengreat place to staywaffleswithin walking distancefridge and microwaveshopping and restaurantsnice poolhot breakfastcomfortable stayvery nice hotelstaff was friendlyhome away from hometyler texaswe've stayed
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308 - 313 of 353 reviews
Reviewed August 7, 2013

Our stays have been due to medical reasons. However, sometimes we stay one night over to rest from whatever procedure has been done on us. We have discussed that just to get away we are going to start staying there even if we do not have any medical appointments. The location is wonderful and we are coming to like Tyler more and more. Because of where we live we have to drive 75 miles one way to Waco to do any shopping or get food etc. We have decided that now we prefer to do our shopping in Tyler because the location of the hotel is great. We are even talking about possibly moving to Tyler.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at Best Western Plus Southpark Inn & Suites, responded to this reviewResponded August 11, 2013

Thank you so very much for the kind words. It is very gratifying to hear from someone that truly enjoyed everything we have to offer and as always we will continue to do our best to keep our guests happy! If you do decide to move here be sure to get with me on your next visit and I will be happy to offer up any information I can that will help you. Thanks Again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

My wife and I have stayed here over a dozen times. Check-in is always excellent, staff friendly, and the rooms very clean. Centrally located to a lot of food and shopping. The breakfast is good, but while the seating area is roomy, the serving area is a bit small. Overall, an excellent place to stay.

  • Stayed: August 2013, traveled as a couple
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Thank Kirk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at Best Western Plus Southpark Inn & Suites, responded to this reviewResponded August 6, 2013

Thank you so much for the great comments. We all work hard to keep our property lovely and our guests happy. I am so glad that you and your wife stay with us so often - it is nice to know that we are taking good care of you. Safe Travels to You and Yours!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

If you are looking for that "home away from home", this is the hotel you want to use! They treat everyone like family! Extremely clean, very professional staff, very helpful, impeccable housekeeping staff, and complimentary breakfast is extremely nice - good variety of food - in a very clean area! It's the BEST hotel I have ever stayed at - and I am retired military so I have stayed at a lot of hotels - it really is the BEST WESTERN!!! :)

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Best Western
Thank TriciaM117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at Best Western Plus Southpark Inn & Suites, responded to this reviewResponded August 6, 2013

I am so glad to see that you had a great time at our hotel. Thank you so much for the kind words. It is always wonderful to read positive comments as it lets me know that we are taking great care of both our property and our guests. Hope to see you again soon and Safe Travels to You and Yours!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

I would highly recommend this location. They are in the process of upgrading the carpet, bedding and furniture in the rooms. Great location to all the amenities we planned on seeing while in Tyler. It is on the outskirts of town and located off Broadway which is one of the main streets through Tyler.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Marita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at Best Western Plus Southpark Inn & Suites, responded to this reviewResponded July 26, 2013

Thank you so much for the positive review. Yes we are "re-vamping" our property with new carpet, furniture, bedding and a few other things. We should be completely done in the next month or two.
We appreciate your comments and your business and hope you return to stay with us in the near future. Happy traveling!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

The room was wonderful and clean, the staff was excellent. There was a chef making omelets to order and they were wonderful and it was all complimentary! We would highly recommend this hotel above the other hotels in the area.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Lf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at Best Western Plus Southpark Inn & Suites, responded to this reviewResponded July 18, 2013

Thank you so much for the rave review. We do have very nice and very clean rooms as well as a great complimentary hot breakfast that we receive excellent reviews on, however, You may have us mixed up with a different hotel as we do not have a Chef who prepares omelets to order. I hope you will stay with us when you are in Tyler again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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