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“Enjoyed the tropics” 4 of 5 stars
Review of Windsor Inn & Suites

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Windsor Inn & Suites
Ranked #12 of 37 Hotels in Tyler
Certificate of Excellence
Texas
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Enjoyed the tropics”
4 of 5 stars Reviewed September 3, 2013

Stayed in the Jacuzzi room downstairs. My wife got a kick out of the tropical paintings on the wall. We really enjoyed the Jacuzzi. I think they could upgrade the TV and have fitted sheets on the bed. Also, a nice comforter instead of the heavy bed cover beings this is an upgrade room. Bed was comfy and it was a quiet stay. Lots of room. Breakfast was good. Enjoyed their pan sausage and waffle. Desk help was very pleasant.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mjkfarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    72
    19
    2
    1
    3
See reviews for
27
23
10
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Larue, Texas
2 reviews
4 of 5 stars Reviewed August 6, 2013

We like to stay here every once in a while to get away from the kids. Has a nice Jacuzzi right next to the bed. Pool is very small, Jacuzzi may be bigger. Breakfast is the nice normal buffet and we like to take it all back to the room and go back to bed until the housekeeping kicks us out...

Room Tip: You have to ask for the Jacuzzi rooms, top one is the best.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Devon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2013

I have stayed in many places in the USA and I was truly a little unsure of the property......when I showed up I was greeted by a very pleasant lady at the front desk and the check in process was very smooth. I was given a room on the second floor and she had offered to help me with my bags "no elevator". I got to my room and I was very pleasantly surprised on how nice it was!!! Very clean....which is first and foremost the biggest concern for most people, bathroom looked to have all new fixtures, and room had new flooring, flat screen TV, fridge and microwave, coffee maker, ironing board and iron, I particularly like a firm mattress and I must say that this mattress was a lot better than some of the higher end resorts that I have stayed in. Breakfast was served at 7am-10am and yes I would definitely stay here again!!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkhart
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2013

We stayed here for a little get away. We wanted a room with a jacuzzi. I was surprised at how clean everything was. The room was larger than most hotel rooms. The manager was a great help with the reservation. Everyone there was so nice. I will be back!!

Room Tip: The jacuzzi was great.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nacogdoches, Texas, United States
2 reviews
4 of 5 stars Reviewed April 13, 2013

Over Spring Break my daughter and I checked in for a few days so we could visit with my parents who live in Tyler. I must say I was really impressed. They honored the online price, the room was clean, the staff was very friendly. Tyler's best kept secret...great hotel at a great price. We will definitely be staying again this summer!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 24, 2013 via mobile

This place is clean and comfortable. Nice size room and friendly staff. Beds where very nice and room was really clean . No flat screen tv however the tv was in good shape . The only down fall was a burn in the blanket . And all was overall good the room painted in a light green, and ceiling had been painted with clouds on them , which was a big surprise..but vaule for my dollar and being clean and comfortable I would stay here again .. good job Jerry !

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank intuit9269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 17, 2012

A buddy and I were in Tyler for a recent USTA Sectionals event where all of the USTA sponsored hotels were booked and/or were otherwise charging exceptionally high rates for what 'special' rooms they had left. Tripadvisor to the rescue... -again... Using Tripadvisor I found the Windsor Inn and Suites with exceptionally good reviews and fair room rates, so I decided to give them a try. I'm glad we did. Most of the recent reviews were spot on. This place is very clean, and the owner/manager, Jerry, went out of his way to provide exceptional customer service by providing us an early check in, recommendations on where to eat and even faxing an urgent business document for my roomie for free. Yes, the free breakfast is nothing special, with basics like coffee, juice, cereals, oatmeal, bagels, toast etc., but for a quick carb load it was available and the eating area was clean. The pool is small, but it was clean and the water was maintained (actually saw the pool guy while I was there). All room amenities worked (AC was nice and quiet). Like other reviews, a small, almost insignificant ding for not having fitted sheets, but really was not a big deal for me. I didn't go to confirm it, but at the back of the hotel there appeared to be a covered area with a picnic table and a barbeque grill. Maybe cooking is not your first choice when travelling, but for some it might be a nice change of pace. Overall I'd recommend Windsor Inn and Suites, Tyler without a single hesitation. I know it isn't magic on how a Hotel business should be run, but Hats off to Jerry and his crew for knowing the obvious and doing it right.

Room Tip: Contact hotel directly for best room rates.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Windsor Inn & Suites

Property: Windsor Inn & Suites
Address: 3393 South SW Loop 323, Tyler, TX 75701
Location: United States > Texas > Tyler
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#2 Best Value Hotel in Tyler
#5 Romantic Hotel in Tyler
#9 Family Hotel in Tyler
#10 Business Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Windsor Inn & Suites 2*
Number of rooms: 44
Reservation Options:
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Also Known As:
Windsor Hotel Tyler

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