The halls and rooms had better sound barrier. The floor in my room shook when kids ran up and down the halls and when the room doors close by were allowed to slam,
This hotel is immaculate though; it is just like an efficiency apartment. The noise in the hallways with kids hollering and running up and down was inconvenient when I was trying to work and be on a conference call in my room, and also I was woken up at 1:45 a.m with kids running, laughing and hollering and room doors slamming. After 45 minute of intermittent loud noise I finally called the front desk. They took care of it. I will say though it was a Friday - Saturday stay for me and there were families traveling.
There are many great common areas, indoor pool and jacuzzi. FREE on-site laundry. They do require you use high efficiency detergent though which is $2.50 a package and will do 2 loads. Workout room is one of the better one's I have seen. There are games and DVDs available for free check out.
Outside has a great common area with gas grills, fireplace and television, Gazebo for quiet conversation and fountain as a great centerpiece for it all.
Things to note: Free breakfast and Monday - Thursday evening mixer to keep you out of your rooms, light housekeeping if you are staying less than a week (unless requested) NO housekeeping on the weekends except for the rooms that need turned over for new customers.
Full size coffeemaker, fridge with ice-maker, cook top, microwave, dishes and dishwasher bring your favorite food or pick up microwave meal from the pantry in the lobby.
Final note: Management could assure staff is better trained and feel confident. Staff seemed frazzled, uncertain of themselves and kept repeating it was crazy because they were fully booked. They also kept apologizing, but there wasn't really anything to apologize about.
There was only one other customer checking in when I checked in and all of the rooms had already been assigned with keys made. All they had to do was grab the appropriate paper, swipe your card and input your info. My info was already in since I made the reservation through my rewards account. It made things feel unnecessarily stressful with no reason for it.
- Official Description (provided by the hotel):
- Come experience Tyler's newest upscale hotel property located in the University Area next to great shopping and exciting entertainment. We are Tyler's premiere extended-stay hotel property built for both transient and long-term hotel guests. We offer numerous price-inclusive amenities including; complimentary breakfast buffet, free high-speed wireless internet, 24-hr business center, indoor pool/spa, outdoor courtyard with bbq pavilion, great room, fitness center, laundry room with free washers and dryers, premium cable, evening socials, guest library/den. Meetings, conferences and classes welcomed in our vista meeting room. Spaciously appointed and modern suites built to make your stay relaxed and comfortable - just like home. All rooms come equipped with a full-size kitchen, work area with spacious desk and ergonomic chair, living area with sofa and connecting chaise lounge with multi-use ottomans, and a vanity with closet along with a separate bathroom. ... more less
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