I just called the Marriott Courtyard in Tyler, TX and spoke to Kiffany. I have been a loyal customer and member of the Marriott going on 7 years. She must have been the most unprofessional, inappropriate, rude and inconsiderate staff member I have ever spoken to. She was screaming to me by the end of the conversation. I think Marriott may want to re evaluate who they have answering their phone calls. If you cannot be pleasant on that first initial call, you will lose much business.
- Official Description (provided by the hotel):
- Located off of Highway 69, the new Courtyard by Marriott Tyler will make your stay in Texas both productive and pleasant. This spectacular four-story hotel features the new state of the art lobby that enable guests with greater flexibility and choices that allows them to both, work and relax using our free Wi-Fi throughout and easy access to the latest news and weather with the help of the GoBoard. ... more less
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