My husband and I were traveling and due to the ice and sleet we had to stop. We checked in and went to our room which happened to be at the very end of the parking lot. We get to the door and the room key DOESN'T WORK! My husband goes back to the office while I wait in the freezing cold with our bags. When we step in the room it had a MILDEW SMELL, then I sit on the bed and notice burns on the comforter in our non- smoking room.=/ It gets worse! I go to the restroom and notice that the toliet has a beige top and white bottom...THE TANK IS HALF OPEN on back of TOLIET..I get to the sink to wash my hands and there is a dead spider beside the bar of soap. I phone the manager and ask if he could discount my $130.00 room (jaccuzzi tub room)and he said he had already given us a discount and there was NOTHING ELSE he could do.
- Official Description (provided by the hotel):
- Stratford Inn is conveniently located near Downtown Tyler, Caldwell Zoo, Azalea trail, Rose garden, Tyler Pounds-field airport within 2 mile.Canton First Monday Trade-days is 30 mile. Hotel/Motel ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Knights Inn Tyler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.