I just finished a stay at this hotel for a business trip. The check in was smooth, rooms were clean and breakfast was very good. But after I checked out from the hotel, I had the best customer service experience I've ever encountered. On my way to the airport I was notified by an employee named Taylor that I had left my bag in the room. I was so pressed for time I couldn't possibly return to get the bag and make my flight. Taylor arranged a courtesy drop of the bag for me at the airport. I've never been so impressed by out of the way customer service. This hotel deserves your stay for their service alone (not to mention other positive mentions above). Thanks again to the great staff!!!!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Tyler South.Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport and downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.Leisure guests will find that our East Texas hotel near Tyler State Park and the Discovery Science Place is the perfect place to stay. Less than five miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens.Convenient for business travelers, our premier lodging is near corporate offices such as Sandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located two miles from our Tyler accommodations. Tyler Junior College, Trinity Mother Francis and East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless and wired Internet access for your convenience.While lodging in Tyler, Texas, be sure to enjoy our smoke-free hotel's choice amenities. We have a complimentary hot breakfast bar and an indoor pool with a whirlpool and sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store and newsstand, a shoe-shine station and self-laundry services. We hope you will stay at our award winning property during your vacation. ... more less
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- Also Known As:
- Holiday Inn Express And Suites Tyler South
- Holiday Inn Express & Suites Tyler South Hotel Tyler
- Tyler Holiday Inn