We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Just Okay” 3 of 5 bubbles
Review of Comfort Suites Tomball

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Comfort Suites Tomball
Ranked #4 of 8 Hotels in Tomball
Alvarado, Texas, United States
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Just Okay”
3 of 5 bubbles Reviewed April 13, 2014

I was very disappointed at first. I made the reservation on the Choice Hotels website and thought that this "suite" had a partial room divider, as the description said it had. However, it is more like a wall treatment. There was no division in the room at all. I chose this hotel because of that very thing. We were attending a wedding and I wanted my husband to be able to rest while I worked on other things.

It was clean, comfortable, and the breakfast was good.

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review, June 2, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Muhammad Owais
General Manager
Comfort Suites, Tomball
281-290-7070
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

79 reviews from our community

Traveler rating
    24
    24
    14
    8
    9
See reviews for
26
13
6
22
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Garland, Texas
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed April 10, 2014 via mobile

Efficient check in. Friendly service. Nice sized and comfortable room. Nice shower head and towels. Loved the hot tub. Free breakfast just very standard. No standouts here. Adding oatmeal would be a plus. We would eat it and heard others mention it as well. Would stay here again. Only downside: the outer doors were never locked, even late at night. I mentioned to manager; I hope will be resolved for next visit.

Stayed April 2014, traveled on business
Helpful?
Thank Haywhitmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review, June 2, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Muhammad Owais
General Manager
Comfort Suites, Tomball
281-290-7070
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaumont, Texas
1 review
5 of 5 bubbles Reviewed April 9, 2014

Excellent staff and Management. Very helpful and attentive. Would recommend to anyone. We were in town for medicla emergency of family member. Our special needs were all met. To the staff we say "thank you so much".

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roger h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review, June 2, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Muhammad Owais
General Manager
Comfort Suites, Tomball
281-290-7070
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tomball, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed March 19, 2014

We had no internet connection. The wireless signal was too weak and too many people using, so we didn't have access. The business center printer was out of toner, so printer was not usable.
This was one of the more expensive Comfort Suites I have been to, yet the beds were WAY to soft, low water pressure, and no hot water.
The hotel was out of sheets, so for our room for 6 people there was only bedding for 4.
The card reader on the outside door is broken, so while we parked on the end, we had to walk around the building to get inside.

  • Stayed March 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Melanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review, June 2, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Muhammad Owais
General Manager
Comfort Suites, Tomball
281-290-7070
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallingford, Ct Usa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

We couldn't have stayed in a nicer place with a great value, than our 2 night stay in Tomball, Texas. Very clean, quiet, wonderful breakfast, near stores and restaurants, etc. The staff couldn't have been more helpful. They even had homemade cookies on the counter for an evening snack each night.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 days ago
Thank you for your nice feedback.

We are planning more improvements in the coming months.

Please come again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearland, Texas
2 reviews
3 of 5 bubbles Reviewed June 29, 2013

The hotel was clean and the staff was friendly. However, my kids were disappointed that they couldn't use the indoor pool. While well maintained, the pool was very cold. Even the hot tub was freezing cold. We asked at the front desk, and they simply stated that the pool isn't heated. However, they did say that the hot tub was broken and that they were waiting for a part. Still, that didn't change our situation. Next time, we will opt for another Comfort Suites down the road, which has an outdoor pool.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mlm111000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 days ago
Things are now improving and you will like your stay.

Indoor Swimming Pool is not heated but the Hot tub is and is working well.

Please come again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilgore, Texas
Level Contributor
272 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed May 15, 2013

Room was booked by our company. Found the attendant to be very nice and helpful. Room was clean and roomy. Hotel is near many different restaurants and store. Very well located. Would stay here again if in the area.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sunni014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taufiq U, General Manager at Comfort Suites Tomball, responded to this review, 4 days ago
Thank you and your company for the business.

Thanks for sharing your experience.

Glad you like the place and the location.

Please come again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Tomball
0.4 mi away
Hampton Inn & Suites Tomball
0.5 mi away
Holiday Inn Express & Suites Houston NW - Tomball Area
0.3 mi away
La Quinta Inn & Suites Tomball
Show Prices
Show Prices
Show Prices
0.0 mi away
Staybridge Suites Tomball
10.2 mi away
La Quinta Inn & Suites Woodlands Northwest
16.9 mi away
Americas Best Value Inn & Suites - Waller/Houston
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Tomball? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Tomball

Property: Comfort Suites Tomball
Address: 13636 Michel Rd, Tomball, TX 77375-6409
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Tomball
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Tomball
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Tomball 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a 55 all-suites hotel.The Comfort Suites hotel is conveniently located a couple of blocks from Tomball Medical and Cancer Center. The hotel is just one mile from Tomball College. Our location is convenient to Cynthia Woods Mitchell Pavilion, Bear Creek Golf World, Champions Golf Course, SplashTown Water Park in Spring, Sam Houston Horse Track, Reliant Center and Minute Maid Park. You'll enjoy shopping at the Willowbrook Mall, located just 15 minutes way. In addition, the historic downtown area features numerous antique shops and boutiques. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Odigeo, Priceline and Choice Hotels so you can book your Comfort Suites Tomball reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tomball Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing