After booking a room with this hotel on bookings.com, merely hours after my father had a major stroke, while in route from San Antonio to Tomball, a 4 hour trip, I received a call on my cell phone from the desk clerk at approx 11pm informing me there was a mistake and they had no rooms available. Three days later I receive an email from bookings.com stating that Comfort Suites had billed me for a no show that morning. After repeated attempts by bookings.com and myself personally, the GM, also the owner, Muhammad stated I was a no show and would get no refund. I travel for a living and must say I have never had such an unpleasant dealing with a Comfort Suites but will likely never stay at one again if they condone this type of business from there franchisees. I have referred this to the Chamber of Commerce in Tomball (who is acting upon it, thank you very much to them), will be referring to the BBB when time allows from caring for my father, and finally Comfort Suites corporate. Stay away from this hotel in Tomball, there are plenty of clean reputable national chains there to choose from, these people are unscrupulous bad business people. BEWARE! Read some of their reviews on hotels.com too if you don't believe what you read here.
- Official Description (provided by the hotel):
- Welcome to the Comfort Suites, a 55 all-suites hotel.The Comfort Suites hotel is conveniently located a couple of blocks from Tomball Medical and Cancer Center. The hotel is just one mile from Tomball College. Our location is convenient to Cynthia Woods Mitchell Pavilion, Bear Creek Golf World, Champions Golf Course, SplashTown Water Park in Spring, Sam Houston Horse Track, Reliant Center and Minute Maid Park. You'll enjoy shopping at the Willowbrook Mall, located just 15 minutes way. In addition, the historic downtown area features numerous antique shops and boutiques. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Hotels.com, Cancelon, Booking.com, Travelocity, Choice Hotels, Priceline, TripOnline SA and HotelQuickly so you can book your Comfort Suites Tomball reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tomball Comfort Suites