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“I would not come to this place ever again.”

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La Quinta Inn & Suites Tomball
Ranked #3 of 9 Hotels in Tomball
Victoria, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I would not come to this place ever again.”
2 of 5 bubbles Reviewed January 27, 2014

I was very dissatisfied with this La Quinta. I have stayed at this chain in the past, and it was nothing like this. The front desk staff did not seem concerned with the guest. They also were not helpful in providing assistance towards obtaining internet access. The walls were paper thin, and I did not sleep worth a wink.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with La Quinta

Helpful?
1 Thank Tiffany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    67
    30
    20
    17
    23
See reviews for
51
20
17
49
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Passaic, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 14, 2014

Hotel staff a bit young, they seem to have a problem with their phone system, and the breakfast is neither bad or good, they should update their bathrooms, give more and better breakfast choices, it is important, it is not a cheap hotel to stay at, the rooms are clean, no problems with noise, all else was just OK.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Florence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 13, 2014

A friend and I attended a conference in the area. At first glance, I noticed how exceptionally clean this hotel was, and the property well maintained. It was very quiet and every employee we passed smiled and was friendly. This hotel is exceptional and by far, one of the best. It is certainly worthy of your stay.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank cjd2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 28, 2013

The hotel is clean and staff is friendly and helpful. It is located in a good location for getting to the parts of Houston I needed to. I have stay here previously and will stay here again. The room was clean and the breakfast food was good.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Sofia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
long beach, United States
1 review
4 of 5 bubbles Reviewed December 17, 2013

nice hotel, good food, safe area...this is the third time we have stayed at this hotel, and it is consistently nice. The staff is friendly, and prompt. They are pet friendly, and ADA accessible. Good Job!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Georgina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas City, TX
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed December 2, 2013

I would like to give this property a 3 1/2 star rating, but that is not an option, so I gave it 3-stars since I do not see it as a four-star property as it is now, primarily because of the safety and noise issues I will discuss later on. The location is very good, right off the highway and close to shopping and restaurants and convenient for our visit to the Texas Renaissance Festival. The room we were given was quite large--it was a handicapped-accessible king, executive room with a work desk, sofa, and flat-screen television (by the way, the TV was not a Samsung model as was listed on the hotel's website but rather a Proscan). The bathroom was spacious, but it did not have the hand-held shower that was listed on the hotel's website for this type of room. Some work needs to be done on the bathroom--the tub had quite a bit of rust around the overflow drain, and the bathroom door had black smudges all over it, which, I think, was tarnish from the door handle. The tub had a rubber mat, but glue (I hope it was glue) was emerging from underneath the mat and floating in the rub. In the living room, the work desk had an outlet that did not work, and when I went to check the plug, I found that the wall outlet had no safety plate; plus, it was dangling from the wall, a definite safety issue. The alarm clock next to the bed had a big piece of the plastic broken off, so the internal circuitry was exposed, and there were sharp edges, plus, it had been left unplugged, so I had to set the time. It needs to be replaced. Another major safety issue was the side door to the property, which was open 24 hours per day even though a guest was supposed to use a key to enter through that door. That door was Grand Central Station with people loudly coming and going at all hours of the night, which brings me to my major issue--noise. We were in the room located next to that side door, and the noise was awful: people had very loud conversations outside our door from before 7 A.M. til after 1 A.M. The staircase was located outside our room as well, and it was also a place for people to have loud conversations--I did not get much sleep for the two nights we were there. Apparently smokers used this door to go outside to smoke. If I ever stayed at this property again, I would request a room away from this door because of both the safety and noise issues. The included breakfast, however, was very good. It was one of the most abundant breakfasts we have seen at a LaQuinta Inn and Suites. The breakfast included scrambled eggs, sausage, biscuits and gravy, bacon, cereal, waffles, bagels, toast, packaged oatmeal, fresh fruit, yogurt, juice, coffee, milk, muffins, pastries, and fruit cups. I give the breakfast 5 stars. Just a note, they have, apparently, recently done renovations at this property since the smell of paint was very strong in the hallways. All-in-all, the property served our purpose, and with a little TLC, it would be even better.

Room Tip: Ask for a room away from the staircase and side door.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelSteveR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Tomball

Property: La Quinta Inn & Suites Tomball
Address: 14000 Medical Complex Dr, Tomball, TX 77377-6245
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Tomball
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Tomball
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Tomball 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
La Quinta Tomball
Tomball La Quinta

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