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“Family Fun”

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The Woodlands Resort & Conference Center
Ranked #3 of 18 Hotels in The Woodlands
Certificate of Excellence
Austin, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Family Fun”
4 of 5 bubbles Reviewed September 9, 2010

We stayed Sunday night of Labor Day weekend to see the John Mayer concert with our 10 year old son. The pool was packed, but so much fun for the kids of all ages. There was an amazing balloon artist, body/face painter, games for kids (like water balloon throw), live music, free sno cones--and so on--SUPER fun for the family.
Pool side service was pretty darn good considering how crowded it was--NOT enough chairs though--
Room service was speedy, breakfast was REALLY good, food and service
Room itself was a bit musty smelling?

Stayed September 2010, traveled with family
Helpful?
Thank TEMAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, September 20, 2010
We are pleased to hear you enjoyed your stay and were able to take advantage of so many of our wonderful resort amenities. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,116 reviews from our community

Traveler rating
    600
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
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English first
Alberta, Canada
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 bubbles Reviewed September 3, 2010

My spouse & I stayed 3 nights. We were with a very large group. Some of our group members were lodged in the Fairway Pines (new bldgs), others in guest rooms at the "guest house", "aspen", "birch", "cedar", etc. Our room was in the guest house - it was dark, dingy, with two double beds neither of which was comfortable. By the third night we had placed the 2 feather duvets on one bed and slept on top of them! Without this we could feel EVERY spring in the matress. The pool was a hike over to the Fairway Pines or into the bushes for "Forest Lagoon". Furniture was circa 1990 and showed its 20 years, the drawers wouldn't stay closed, and was crowded into too little space (smashed knees). Did I mention the coffee pot in the bathroom? Standard at LaQuinta but not your at upscale resorts. Wouldn't send anyone to stay here...oh and $9.95 per day for internet access. Then there was the 2 am domestic dispute, the phone that blinked but had no messages, housekeeping that never left clean cups or refreshed the shampoo/conditioner supplies....tiny bathroom too...overall - YUCK

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank HeatSeekingTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, September 20, 2010
Thank you for your feedback regarding your recent stay. We are sorry to hear about the issues you experienced while on property. I assure you this is not standard for our property and your comments will be addressed with the appropriate departments.
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Houston, Texas
1 review
5 of 5 bubbles Reviewed September 1, 2010

The staff here was beyond compare. They were very responsive and incredibly prompt when we wanted to go to the pool (by golf cart) or for the room service we requested. The food was wonderful. We didn't have a bad meal, they were all yummy. The room was a treat with a shady deck and extra tall ceilings to accommodate the sky lights. The rooms had ample storage and nice cozy bath robes.

The only additions I would have liked would have been a mini-fridge (to store leftovers of the terrific meals) and a microwave oven for re-heating.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lauren1385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, September 2, 2010
Thank you for taking the time to share your comments with others and with us regarding your recent stay. We are pleased that you enjoyed great service and a relaxing environment. For future stays, we do provide mini-fridges and microwaves upon request at no additional charge. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willis, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 1, 2010

Out visit with the resort started out great and ended fantastic. The room was spotless and in a nice quiet place with beautiful scenery right outside our door. Our goal was rest and relaxation and that was achieved!

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank driftwoodgardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, September 2, 2010
Thank you for your kind comments regarding your recent stay with us. We are glad to have been the location for your relaxing getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Texas
1 review
5 of 5 bubbles Reviewed August 28, 2010

This was a surprise birthday i had planned for my husband. I had a limo come and pick us up and we went to see the Belamy Brothers and had a wonderful evening. The next day we celebrated all of our August birthday's (5 total) in our family with brunch at the restaurant and then enjoyed spending a few hours in the game room before heading over to the mall for an afternoon of shopping and fun. Over all it was a great weekend and the family said they would like to make it an annual event. The entire staff at the resort was awsome and very helpful with everything. Thanks for a great time!

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srmckinley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, August 30, 2010
Thank you for choosing us to celebrate a great event in your life. We are happy to hear you enjoyed not only the resort amenities, but the wonderful area of The Woodlands as well. We hope to see you again next year for another wonderful birthday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Level Contributor
5 reviews
3 of 5 bubbles Reviewed August 25, 2010

We stayed in the GUM area, which was right off the lake. Slightly tucked away, and beautiful to see all the ducks & cranes congretating nearby. Instead of going to the main pool, we opted for the secluded lagoon pool, which was really nice (we were the only ones there at 5:30pm)! However, the rooms seemed more outdated for my taste. The concierge informed me that our room was actually the most requested (she said people like the "original country club look/feel"), but that they had more modern/updated rooms as well. The other downside is the food is really horrible. We didn't want to drive anywhere, so ate both dinner & breakfast in the main dining hall. Both were buffets, and although the food looked good, it tasted like something popped in the microwave. We spend $75 on dinner and were very disappointed. Perhaps ordering off the menu would be better? If we go back, we will not be eating the buffet & will requested an upgraded room.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okiegalinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, August 26, 2010
Thank you for your comments regarding your recent stay with us. Our Forest Lake Rooms provide a serene quiet environment that is very relaxing and many of our guests enjoy them. Our Forest Lagoon pool is kind of a hidden treasure and perfect for couples looking to escape the hustle and bustle of the Forest Oasis Waterscape. We are sorry to hear about your experience with our dining establishments as we frequently get rave reviews about our food quality. We do hope that you will consider visiting us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton
1 review
4 of 5 bubbles Reviewed August 19, 2010

We've stayed with you for several years. The rooms are beginning to show some wear. Televisions definitely need to be updated to large flatscreens. Every mid-priced hotel has those now. Some type of discount needs to be offered to returning guest - received discounts offers from Great Wolf Lodge after one visit. Loyalty should be rewarded. Free high speed internet should also be offered.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SadieClifton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Public Relations Manager at The Woodlands Resort & Conference Center, responded to this review, August 26, 2010
Thank you for taking the time to leave your comments and to share your experience with us. We appreciate that you are a loyal customer and will take your comments to heart when looking to improve our services. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Woodlands Resort & Conference Center

Property: The Woodlands Resort & Conference Center
Address: 2301 North Millbend Drive, The Woodlands, TX 77380
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in The Woodlands
#3 Family Hotel in The Woodlands
#6 Business Hotel in The Woodlands
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Woodlands Resort & Conference Center 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
Nestled in 28,000 acres of forest north of Houston, the newly renovated Woodlands Resort is a destination of fun and relaxation. Just steps from 406 deluxe guest rooms are two championship golf courses and the Forest Oasis Waterscape™ with 1,000 foot lazy river. Guests enjoy seasonal poolside dining, dive-in movies and family-friendly entertainment. Other resort amenities include a full-service spa and fitness facility, 190 miles of trails, and tennis courts. Explore the property's three restaurants or lounge, plus nearby shopping and entertainment. ... more   less 
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Also Known As:
The Woodlands Hotel The Woodlands
The Woodlands Resort And Conference Center

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