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“Nice gettaway”

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The Woodlands Resort & Conference Center
Ranked #3 of 18 Hotels in The Woodlands
Certificate of Excellence
Texas
1 review
“Nice gettaway”
4 of 5 bubbles Reviewed March 23, 2010

I really enjoyed my stay with your resort, I really admired that this resort is in a city as big as Houston but it's nicely tucked away in a forrest from all the traffic and noise. It gives you the feeling that your in the mountains far away from any large city, but having the amenities of a hotel.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank skrr99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, March 24, 2010
Thank you for your comment regarding your stay. We are please to hear you took full advantage of our secluded, yet convenient location and hope you will come back to see us again soon.
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1,116 reviews from our community

Traveler rating
    600
    287
    133
    52
    44
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
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English first
tx
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 22, 2010

I booked our room online, after seeing the pictures of the rooms and resort and deciding it would be a great 3-day getaway during Spring Break. I was very surprised when I checked in and was directed to a building of rooms, motel-style, that looked like a throwback to the 60's. There has obviously been no maintenance or upgrades in a very long time and the pictures DID NOT match those shown online. There was a courtyard with dead weeds and no attempt to make it look nice. The room was in bad repair, the handle on the OLD shower was broke and the hot water wasn't working so we had cold showers. I asked for a room change and the front desk apologetically said all the rooms were the same and smiled when I said they didn't at all match the online photos. They offered to charge me $40 a night more for another room that was 'more recent', but then said that the 3 adults would have to share one King bed....which was an urealistic option. I cancelled the remaining nights of the trip because even the teeneagers didn't want to stay in those conditions.

  • Stayed March 2010, traveled with family
    • Value
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Helpful?
3 Thank wlsweeten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, March 24, 2010
Thank you for taking the time to share your experience from your recent stay. We are sorry to hear that your stay was not what you expected. Our management team is currently reviewing your comments and will certainly address any opportunities for improvement. Again, we apologize that your stay was not what you expected and hope to have the opportunity to win back your trust in the future.
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Texas
1 review
4 of 5 bubbles Reviewed March 20, 2010

This was such a nice place to "get away." We only live a couple of hours away, but it felt like we had gone on an escape. It is such a convenient location - only 5 minutes from wonderful shopping & dining - but it feels like you are secluded and can get away from it all!

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reeds915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, March 22, 2010
Thank you for taking the time to post a review of your recent stay with us. Our secluded, yet convenient location is perfect for a quick getaway and we are glad that is just what you experienced. We hope you had time to enjoy all of the local activities and hope you will come back and stay with us again soon.
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Piedmont, Ok.
1 review
5 of 5 bubbles Reviewed March 20, 2010

We cannot say enough nice things about The Woodlands, the service was wonderful. There is no doubt where we will stay the next time we go to Houston. Loved it!!!!!

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mimiof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, March 22, 2010
We are happy to hear that you felt pampered and served during your recent stay with us. That is our goal for all of our guests. We look forward to seeing you again on your next trip to Texas.
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1 review
5 of 5 bubbles Reviewed March 19, 2010

Our family had a great time. Love the Cool Water Cafe and the Dining Room. Did not have a chance to go to Royal Mile. Service was excellent from the start at front desk to the restaurant and on. Room location faced the water with trees all around. Private, clean and very relaxing. Had family visit us at the resort and they loved it also.

  • Stayed March 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharonStarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, March 22, 2010
Thank you for your kind comments regarding your recent stay with us. We take great pride in our service culture and I am happy to hear that you and your family enjoyed our stellar service. We hope you will come visit us again soon.
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texas
1 review
5 of 5 bubbles Reviewed March 18, 2010

We stayed thurs thru sun in the lake side cabins. The room was awesome but then when we taking a walk around the lake when i saw another cabin with a flat screen. Jealous! No seriously the lake was nice and ducks came up to the kids. The breakfast buffet was the BOMB! We planned what was going to eat in order on the buffet. The kids loved the swimming pools. Almost like being a theme park water slide. All I have to say is I am in love with the Woodlands!!!

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank angeangie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, March 22, 2010
Thank you for taking the time to comment on your recent trip. We are happy to hear you enjoyed our local wildllife as well as our delicious dining options. We hope you will come back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
houston
1 review
5 of 5 bubbles Reviewed January 19, 2010

We loved our room, it was hidden away from civilization just enough, the lake and trees were amazing. The trails and campus were so inviting. The room service was very kind and generous, even in the late hours. I feel like our experience was woth twice as much, dollar-wise. It was a great deal, and it's right down the street from the waterway. So I have to say it is the perfect hotel in the Woodlands.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotel_snob22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodlandsresort, Media Manager at The Woodlands Resort & Conference Center, responded to this review, January 21, 2010
Thank you for taking the time to share your experience with others. We thank you for your kind comments and happy to hear you enjoyed your stay, from the ambiance to the room service. Our location just minutes from The Woodlands Town Center and the complimentary transportation make it easy to enjoy all the entertainment options The Woodlands has to offer. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Woodlands Resort & Conference Center

Property: The Woodlands Resort & Conference Center
Address: 2301 North Millbend Drive, The Woodlands, TX 77380
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in The Woodlands
#3 Romantic Hotel in The Woodlands
#6 Business Hotel in The Woodlands
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Woodlands Resort & Conference Center 3.5*
Number of rooms: 406
Official Description (provided by the hotel):
Nestled in 28,000 acres of forest north of Houston, the newly renovated Woodlands Resort is a destination of fun and relaxation. Just steps from 406 deluxe guest rooms are two championship golf courses and the Forest Oasis Waterscape™ with 1,000 foot lazy river. Guests enjoy seasonal poolside dining, dive-in movies and family-friendly entertainment. Other resort amenities include a full-service spa and fitness facility, 190 miles of trails, and tennis courts. Explore the property's three restaurants or lounge, plus nearby shopping and entertainment. ... more   less 
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Also Known As:
The Woodlands Hotel The Woodlands
The Woodlands Resort And Conference Center

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