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“Great place needs a little cleaning”

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The Woodlands Waterway Marriott Hotel & Convention Center
Ranked #7 of 18 Hotels in The Woodlands
Certificate of Excellence
Reviewed June 30, 2013

Loved the place and the bartenders were great, especially Erica and Rob. The one small item, and it's not a big deal, is that some of the employees, even Managers, would walk right over pieces of trash left on the ground and wouldn't pick them up. Also, the pool tiles were mucky, but that's it. The best part of the hotel is it's location, right on the river and right by the mall. While you're there you should ask Rob or Erica to make you a Frozen Mojito and a Frozen Mojito with Mango, it's definitely their specialty. Also, the lady up on the 14 floor for the VIP breakfast was awesome. I forgot her name but she's from California and she worked on Sat., June 23rd.

  • Stayed: June 2013, traveled solo
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Thank Donetheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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378 - 384 of 582 reviews

Reviewed June 28, 2013 via mobile

We have stayed here every summer for the past 3 yrs CKC Scrapbook Convention and it just keeps getting better. The rooms are clean. The service is fabulous and this stay was no exception. Can't wait till next summer.

  • Stayed: June 2013
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1  Thank Chasnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

This hotel is in the perfect location in the Woodlands. The Convention Center is attached to the hotel. Walking distance to the mall, Market Street shopping, movie theaters and many restaurants. The hotel is right on the waterway. The rooms are spacious and nicely decorated. The staff is very friendly and personable.

  • Stayed: June 2013, traveled with family
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1  Thank Tahitiancat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Located at walking distance from the mall, movie theatres, fine dine restaurants, pubs and a beautiful walk along the river. Though this property is slightly smaller than other Marriotts that I've visited, it has its unique splendour. All facilities like gym, pool and jacuzzi are available and well maintained. For the price I paid per night, I expected complimentary breakfast and some important services like free wifi in rooms (there was free wifi only in lobby). However, these were not included. The staff was courteous and service was good. Food was good- I only had lunch and some snacks. I stayed 2 nights here and the stay was indeed memorable.

Room Tip: Rooma overlooking the river have a pleasant view.
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  • Stayed: October 2012, traveled on business
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1  Thank Kris313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

Had a lovely room with a view of the river. The location is great. You can walk to several restaurants. A shopping mall with a movie theatre is right out the door. Comfy bed and nice toiletries. Staff is friendly. Beautiful pool.

  • Stayed: June 2013
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Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

First time to stay at this hotel while visiting The Woodlands. I will stay there from now on. The atmosphere, the service, the professionalism at this hotel was wonderful. It was an impromptu hotel stay and it was wonderful. We requested a room with a balcony, which we received that overlooked the pool and the river. Event at the hotel was 2013 Food and Wine which we attended at the last minute. Check out was a breeze, valet parking was done in a timely manner since we selected to check out at the last minute. Everything you would want to do was within walking distance to this hotel.

  • Stayed: June 2013, traveled as a couple
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1  Thank lac2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

My wife and I have enjoyed many meals, especially Sunday breakfast at the Waterway, and we stayed once overnight for our anniversary several years ago. Our son and daugher-in-law held their wedding reception and dinner at the hotel, and we have attended numerous banquet functions there. We have always enjoyed the service and the quality of the food as well as the hotel's ambience. Our only somewhat disappointing experience was on Thanksgiving day two years ago. While the food and service were good, we thought it was a little overpriced and the restaurant did not bother with table cloths. It was a rare occasion for us not to have Thanksgiving dinner at home, so we may have been a little more sensitive that we otherwise might have been. I am not hesitant to recommend this hotel and its food and beverage service.

  • Stayed: June 2013, traveled as a couple
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Thank FRHolmes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Woodlands Waterway Marriott Hotel & Convention Center

Address: 1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in The Woodlands
#5 Romantic Hotel in The Woodlands
#5 Business Hotel in The Woodlands
Price Range: $211 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Woodlands Waterway Marriott Hotel & Convention Center 4*
Number of rooms: 345
Official Description (provided by the hotel):
Enjoy distinctive accommodations in a superior setting at The Woodlands Waterway Marriott Hotel & Convention Center. Set near shops, restaurants and the Cynthia Woods Mitchell Pavilion, our hotel in The Woodlands, Texas offers an ideal location for business and leisure travel. ... more   less 
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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