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The Woodlands Waterway Marriott Hotel & Convention Center
Ranked #7 of 18 Hotels in The Woodlands
Certificate of Excellence
Reviewed June 12, 2013

First time to stay at this hotel while visiting The Woodlands. I will stay there from now on. The atmosphere, the service, the professionalism at this hotel was wonderful. It was an impromptu hotel stay and it was wonderful. We requested a room with a balcony, which we received that overlooked the pool and the river. Event at the hotel was 2013 Food and Wine which we attended at the last minute. Check out was a breeze, valet parking was done in a timely manner since we selected to check out at the last minute. Everything you would want to do was within walking distance to this hotel.

  • Stayed: June 2013, traveled as a couple
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1  Thank lac2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 - 387 of 580 reviews

Reviewed June 11, 2013

My wife and I have enjoyed many meals, especially Sunday breakfast at the Waterway, and we stayed once overnight for our anniversary several years ago. Our son and daugher-in-law held their wedding reception and dinner at the hotel, and we have attended numerous banquet functions there. We have always enjoyed the service and the quality of the food as well as the hotel's ambience. Our only somewhat disappointing experience was on Thanksgiving day two years ago. While the food and service were good, we thought it was a little overpriced and the restaurant did not bother with table cloths. It was a rare occasion for us not to have Thanksgiving dinner at home, so we may have been a little more sensitive that we otherwise might have been. I am not hesitant to recommend this hotel and its food and beverage service.

  • Stayed: June 2013, traveled as a couple
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Thank FRHolmes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

When what we seem to read is negative I had to take a minute to express wht a wonderful experience I had with Mariott on the Waterway. I had to make a last minute reservation for an event I was attending and had the pleasure of speaking to Mauricio Piallos (sp?) who is a supervisor at the front desk. He was VERY helpful, patient, and professional. He took great care in ensuring that I was taken care of and made the (what I was expecting to be stressful ) last minute rush a pure pleasure.

Mariott is lucky to have such a patient, professional and courteous employee.

Room Tip: Go directly throu the hotel when you can and ask for Mauricio as your experience will always be posi...
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  • Stayed: June 2013, traveled on business
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1  Thank smaslak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

Worst stay ever. Room was the same as a $79.00 hotel. Everything was extra even LOCAL TV. $3.50 for a bottle of water. We paid cash and they still ran our Credit Card so were charged twice. When we called they told us we would have to send an e-mail for a refund on a credit card. Also it may take a day for a response to the e-mail just to let us know how to file a refund request. Breakfast for 2 over $38.00 and that was a buffet. I went to the lobby for a cup of coffee in the am, NO Comp coffee. $3.50 for a cup of am coffee in the lobby. Bed was so hard I didn't sleep a bit.

Room Tip: DON'T DO IT! Go somewhere else.
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  • Stayed: June 2013, traveled as a couple
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Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

Great place, great location, great stay. Great rate via priceline.

Be prepared ... they do charge a ton for internet and parking (non-valet, too). However, they offer free parking in a garage about 1 block away that has a climate controlled walkway.

  • Stayed: June 2013, traveled with family
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1  Thank wan001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

My last stay on a week of business in NOLA and Houston... and a perfect end... The Waterway is a really well-designed modern hotel in a beautiful location - ideal for the Woodlands Center and it's top class shops and restaurants and yet quiet and secluded by the water channel. Large and comfortable rooms with everything you'd expect from a top-end hotel and (from mine) a great view too. Good and well-equipped gym and a nice outdoors pool. Very enjoyable stay.

  • Stayed: May 2013, traveled on business
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Thank trippingferret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

This hotel (which is located in the parking lot of a shopping mall) is OK, but it is not even close to a luxury hotel. The room was a decent size and pretty clean, but there was nothing special about the amenities. For the nightly rate, I expected a far better experience. Overall, I would rate this three stars.

  • Stayed: May 2013, traveled on business
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Thank Erastus10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Woodlands Waterway Marriott Hotel & Convention Center

Address: 1601 Lake Robbins Dr, The Woodlands, TX 77380-1162
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in The Woodlands
#5 Business Hotel in The Woodlands
#5 Romantic Hotel in The Woodlands
Price Range: $212 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Woodlands Waterway Marriott Hotel & Convention Center 4*
Number of rooms: 345
Official Description (provided by the hotel):
Enjoy distinctive accommodations in a superior setting at The Woodlands Waterway Marriott Hotel & Convention Center. Set near shops, restaurants and the Cynthia Woods Mitchell Pavilion, our hotel in The Woodlands, Texas offers an ideal location for business and leisure travel. ... more   less 
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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