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“Great first night of honeymoon”

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Hyatt Centric The Woodlands
Ranked #5 of 18 Hotels in The Woodlands
Certificate of Excellence
Conroe, Texas
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great first night of honeymoon”
Reviewed September 10, 2011

My wife and I stayed at this hotel for our first night of our honeymoon before going to hawaii. We couldn't have asked for a better experience. The hotel was beautiful and the bed was so comfortable. I highly recommend this if you're looking for a high class stay within a reasonable price.

  • Stayed October 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kgscott86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
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    25
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2011

My husband and I decided to have a "staycation" for our anniversary an picked the avia hotel in the woodlands. We were told we could check in earlier than the 4pm checkin time which I thought was a little late. When we arrived at 2 they told us they didn't have our room available but they would give us a call. We received no call and when I called back around 5 I was placed on hold for 5 minutes just to check to see if our room was.
available. Ridiculous! When we arrived the hotel room was nice but the bathroom floor was still wet
from them mopping. The next
morning the called us at 11 to
check out. When I asked for more
time she said she could only give
us 30 mins. I am confused on why check out is so early when check in is so late.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Xyz201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIAtheWoodlandsGM, General Manager at Hyatt Centric The Woodlands, responded to this review, August 15, 2011
Dear Valued Guest,

Please accept my apology for the miscommunication and inconvenience you encountered when you stayed with us recently.  Unfortunately with only 70 rooms, there are times when we have sell outs on both nights and it becomes difficult to allow guests to check in early or late in order to get the rooms ready properly.  We missed it on several fronts with your stay. I would welcome the opportunity to discuss your experience further and to extend a gesture of good will in hopes that you will visit us again in the future. Thank you for your feedback and we hope we have the opportunity to host you again.

In hospitality,
Dave Brown, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkwood, Missouri
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 3, 2011

You are immediately greeted by the friendly staff who seem to be very appreciative of your choice of their hotel. The rooms, although not large, are spacious enough with comfort features throughout. Step outside to the Starbucks, park, movie theater and numerous restaurants.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3fortheride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIAtheWoodlandsGM, General Manager at Hyatt Centric The Woodlands, responded to this review, August 15, 2011
Dear Valued Guest,

I thank you for choosing AVIA for your recent stay in The Woodlands. It is great that the location was perfect for your stay and the staff was very friendly. Thank you for staying with us!

In hospitality,
Dave Brown, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 29, 2011

Have stayed in this hotel twice before and we love it!!! There honestly is no other hotel like it to my family and I! We reserved the Lux Patio Suite which was GREAT! Very roomy and great bathroom and balcony overlooking market street. When we arrive there is always a welcoming gift from the hotel. And it is just in the best location. Wecame back that night and went and sat by the pool and just sat because there terrace is very nice, and when we got back there was bottled water and the sofa bed was made for our son. What can I say? This hotel is the best ever!

  • Stayed January 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hjg61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIAtheWoodlandsGM, General Manager at Hyatt Centric The Woodlands, responded to this review, August 15, 2011
Dear Valued Guest,

We thank you for being a repeat guest at AVIA. It is so great to read that our customer service, wonderful rooms and location is what sets us apart from other hotels. I thank you for the nice comments and can't wait until you visit again!

In hospitality,
Dave Brown, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 28, 2011

I loved this hotel. Our corporate office is in The Woodlands. The rooms are new and chic and the beds are so fabulous I can't find the words. The bar had a live band and great happy hour drinks. The gym was clean and the machines actually work. I will come back and stay here again.

Room Tip: Ask for a room away from the elevator and facing the pool. It was quiet.
See more room tips
  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank StaciaHazlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIAtheWoodlandsGM, General Manager at Hyatt Centric The Woodlands, responded to this review, August 15, 2011
Dear Valued Guest,

We are pleased you had a great stay at AVIA. Thank you for the nice review regarding the beds and bar area. We look forward to hosting you again soon!

In hospitality,
Dave Brown, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 16, 2011

This is easily the nicest hotel I've stayed at in some time. Situated in the Woodlands fake old-style main street, it has a stunning round entry way that is modern, elegant and completely themed to remind you that this is the Woodlands.

The service is sensational from start to finish. As you pull up, they make a point of learning your name and radioing it in to the front desk, so by the time you arrive, they have your check-in ready. While you can use the valet parking, there is a free parking garage around the corner about 70 yards away.

The rooms are LARGE. The bathroom is LARGE. The shower (with its own seating area) is probably larger than the entire bathroom in my first apartment. Everything is beautifully appointed in a slightly modern style. There is a most interesting picture-covered window between the bathroom and the main room (which has a full couch and chair seating area and a desk) such that when the bathroom light is on, there is a picture of the woodlands lit into the main area. The clock radio is Ipod ready. The bed head board is a beautiful piece of modern art. There is a portable bed table so you can work on your laptop in the bed. The only thing that seems out of place is that the closet area has a curtain (a very nice curtain that reflects all of the other very nice curtains) that covers it. Some sort of door would have been more appropriate.

The TV is LARGE, and there is an ample supply of movies and cable channels. Also, the internet is free and fast (though for some reason I could not connect to my VPN, but could get into my office network in other ways).

They seem to believe everyone is a chocoholic - and while not true, there certainly could be far worse beliefs. Shortly after arrival, a knock at the door presents you with a fresh strawberry surrounded by several chocolate truffles. Everyday more truffles are left. Somewhere around dinner time, someone comes in, turns down the bed, draws the curtains (but not the room darkening curtains so you can still see out), and prepares the room for you.

The outdoor pool on the 2nd floor, while small is elegant and inviting. It looks like an infinity pool, though I don't think it was. The bar is inviting and comfortable for some after work sports games. The only problem is that it shut down at 10PM

Simply put, it is the best of elegance and service.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Pelzigenvater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIAtheWoodlandsGM, General Manager at Hyatt Centric The Woodlands, responded to this review, August 15, 2011
Dear Valued Guest,

Wow! Thank you for the great comments regarding the hotel and your recent stay at AVIA The Woodlands. From your comments, it sounds as though the hotel and staff exceeded your expectations. Thank you again and we look forward to you staying with us the next time you visit the area.

In hospitality,
Dave Brown, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 10, 2011

On a whim, we decided to go to The Woodlands and stay at the Avia and we've been patting ourselves on the back ever since! We were very pleased with our stay. There is valet parking but there is plenty of room to self-park, which is what we did. The doors to the hotel were opened for us every time we went in and out, which is still pretty impressive these days. The hotel is right on the square at Market Street, making it very easy to walk to shops and restaurants. Even in the heat of the Texas summer, everything is close enough to each other that you won't risk heat exhaustion. As for the hotel itself, our room was large, clean and comfortable, as was the bathroom (walk-in shower, no tub). We did have one issue - we were unable to access all the channels on our TV (a large selection of channels for a chance instead of the usual local channels with 5 ESPNs) and the front desk sent up an engineer to check out the problem. The Engineer, the fabulous Robert, went above and beyond to help us, trying to reprogram our TV and when that didn't work, carried in another TV and installed it. We were so impressed with his friendliness and willingness to help. We will definitely stay here again. Thank you Avia and Robert!

Room Tip: Some weekends the rooms are $100 below the usual weekend rate.
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rklight4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVIAtheWoodlandsGM, General Manager at Hyatt Centric The Woodlands, responded to this review, August 15, 2011
Dear Valued Guest,

Thank you for choosing AVIA for your last minute getaway. It is great to read you enjoyed the location of the hotel as well as the amenities offered. Thank you for recognizing the staff as they work hard to make sure every guest has a memorable experience. I am delighted to know that Robert was able to assist you with the television in your room. I am so glad you enjoyed your stay and look forward to you visiting us again soon!

In hospitality,
Dave Brown, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric The Woodlands

Property: Hyatt Centric The Woodlands
Address: 9595 Six Pines Dr, Suite 1100, The Woodlands, TX 77380-1531 (Formerly Hyatt Market Street, The Woodlands)
Location: United States > Texas > The Woodlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in The Woodlands
#2 Luxury Hotel in The Woodlands
#4 Business Hotel in The Woodlands
#4 Family Hotel in The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Centric The Woodlands 4*
Number of rooms: 70
Official Description (provided by the hotel):
Just North of Houston, nestled among towering trees at the heart of a bustling shopping district, stands Hyatt Centric The Woodlands. Sophisticated, yet welcoming, this charming property acts as a centerpiece for the area's celebrated Market Street. Step out its front doors and into the town center to discover countless eateries and boutiques, as well as The Cynthia Woods Mitchell Pavilion. Grab an iced latté and stroll through the neighborhood park, check out the stores, or grab a drink at the hotel's Market Street Bar (a local favorite). Between the shopping, the cocktails, the nearby walking trails and that famous Texan hospitality, you'll have plenty to see and explore. Just be sure to catch some sleep before setting out to do it all over again in the morning. ... more   less 
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Also Known As:
Avia The Woodlands Hotel The Woodlands

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