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“Great management and customer service”

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Drury Inn & Suites Houston The Woodlands
Ranked #10 of 18 Hotels in The Woodlands
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great management and customer service”
Reviewed June 7, 2014

We had a fantastic stay at this hotel. Crystal not only checked us in but she served us breakfast. Literally. She made us waffles and bussed tables. One if the most pleasant hotel stays I've had. I will be back to this Drury Inn

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stormu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    122
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    22
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Olathe, Kansas
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 3, 2014

We stayed here on our way to Galveston to board our cruise ship. This location is right on the highway, very nice building and grounds. Super helpful and polite staff. The pool was great, indoor/outdoor, the kids loved it. The breakfast was nice and the Manager even fixed the waffles for the kids. I would definitely stay at this location again. It is in a very nice area with lots of restaurants around. Clean and comfy room and beds. I chose this based on others reviews and they were accurate.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lid535535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 18, 2014

This Drury has everything that's standard to the hotel chain: free wifi, pool, fitness center, free breakfast, free evening drinks and snacks, comfortable and clean rooms. The staff make this Drury stand out as they were all very friendly and helpful.

We stayed for the Ironman Texas event and the staff were most accommodating for athletes' needs, offering breakfast 90mins earlier than usual, providing goodie bags of water and energy bars, even writing personal good luck messages to guests who were racing.

The free breakfast was always fresh and plentiful, as were the drinks and hot food served each evening. The hotel manager made waffles for guests and refilled coffee, even though it was technically a self-serve environment.

The hotel is very convenient to the riverwalk, mall, movie theaters, a great selection of shops and restaurants, outdoor music pavilion, hospital and just on the frontage road of the I45. Takes about 10-15 minutes on foot to get to the above mentioned places or a 5minute drive. Plenty of parking and the area felt secure.

Rooms were clean, quiet and comfortable. Despite having several elevators serving each floor, and the hotel being full due to the triathlon event, we didn't hear other guests or loud noises from our room. The microwave and refrigerator in our room, together with the coffee maker, were really useful.

We would certainly stay again.

Room Tip: We were located just outside the elevator but didn't hear any foot traffic/outside noise.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Victoria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prairieville, LA
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 13, 2014

I stayed here three nights for work. It was very easy to get to and convenient to my office, shopping and dining. Everything I needed and wanted to do was within a 10 minute drive.

I was all checked in within five minutes. The room was clean, spacious and had a microwave and small refrigerator. Each night the Kickback was available from 5:30-7:00 with three cocktails and light dinner. I did not take advantage of the free breakfast but it did look good. The outdoor pool is not very big but it's big enough to cool off. I would definitely stay here again if ever back in the area.

Room Tip: Request a room in the back for less highway noise.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AandMColes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponca City, Oklahoma
Level Contributor
214 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed May 7, 2014

Stayed only one night while waiting on a flight. Good breakfast and supper . The down side to any Drury hotel is that they seem to get a lot of charter bus tours. This makes the dining experience not so pleasant.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 13, 2014

Staff was nice and helpful. The evening buffet & free drinks was nice. The food was okay. I didn't get to try the breakfast. The location was convenient to my conference. The room was comfortable and clean. Parking was easy and the access into the building is secure. WiFi was fast. It was quiet considering how close it is to I45. I would go back.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tapinrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2014

This hotel has the most congenial staff!! They also offer a discount to Veterans. Thank you!!!
The happy, personable, extremely helpful staff made our stay oh, so enjoyable!!!
The oversized suite is an absolute must!!!! It really is much bigger than regular rooms. We had two rooms, and all six of us were very comfortable hanging out in one of the living rooms of the oversizes suite. The closet was large, as was the bathroom. There are electrical outlets everywhere you would want one. All around, a Very comfortable stay.
The hotel was very clean, very accomodating, and easy to get to and from the Woodlands Mall and Market Square.
The breakfast was hot, good, and enough of a variety for every member of our family.
The 5:30 Kickback was perfect!
If you have a Drury in your future vacation city make it your first choice! WE sure will!
The bed was a little firm for our taste, but it would not keep us from coming back.

Room Tip: If you have two or more in your room choose the Oversized Suite. They are on the 5th-7th floor ma...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Houston The Woodlands

Property: Drury Inn & Suites Houston The Woodlands
Address: 28099 Interstate 45, The Woodlands, TX 77380-3201
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in The Woodlands
#8 Romantic Hotel in The Woodlands
#9 Business Hotel in The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Houston The Woodlands 3*
Number of rooms: 150
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras - take, for example, our free hot breakfast. At Drury, "hot" means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback(R) for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center available for its guests. Lastly, Drury's free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. With easy access to I-45, the Drury Inn & Suites is located in an area named one of the "Coolest Suburbs Worth a Visit". Spend a few days enjoying all that The Woodlands has to offer or make the short trip to downtown Houston to experience the biggest city in Texas. ... more   less 
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Also Known As:
Drury Inn And Suites Houston The Woodlands
Drury Inn & Suites Houston The Woodlands Hotel The Woodlands
Drury Inn Houston Woodlands
Drury The Woodlands
Drury Inn The Woodlands
The Woodlands Drury

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