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“Eh.. I've had better residence inns.”

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Residence Inn Houston The Woodlands/Lake Front Circle
Ranked #12 of 18 Hotels in The Woodlands
Certificate of Excellence
Houston
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Eh.. I've had better residence inns.”
Reviewed June 20, 2008

First off, if you have never stayed at a residence inn, then this is a great hotel.

If you have, then you know the rooms are tiny, the staff is unfriendly, the food is fare.

The staff was completely useless. Hotels have high turn over rate, but when you talk to the most vetern employee of the facility and she had only been working there 5 months, there is something not right.

Inconsistant employee's and scary old woman working night audit makes for a "awesome" time.

There were 2 fire alarms that went off when I was there. I had my 6 week old baby there with me at the time. This made for an awesome time. No explanation from staff. It was sweltering hot. (not their fault, but does not make for fun times)

Worst residence inn Ive ever stayed in.

The food was the highlight. The kitchen was always cramped... Most residence inn's have a LOT bigger kitchen area for food. The location is great though. Walked to the woodlands pavillion with the heat being the only issue.

  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank almghtybeanchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
    47
    31
    14
    4
    5
See reviews for
39
11
4
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
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English first
Dallas, Texas
Level 5 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 19, 2008

I spent 2 nights here on business while in the Houston area and the biggest challenge I had coming from IAH airport was trying to determine how to get to the hotel...which is on Lake Front Circle. I kept driving in circles around the Woodlands Mall area and I-45. As it turns out it is just about a block West of I-45 and north of the mall, right next door to the Marriott Courtyard, but getting there isn't easy due to the confusing frontage road one-way street access and exit choices.

But, otherwise my visit was quite pleasant. The staff was quite friendly and on multiple occasions contacted me throughout the visit to see if everything was fine. The breakfast and evening buffets are a nice touch. I had absolutely no problem with the wireless internet in the room and it was free! My room (#128) was right next to the side entrance so I could park right next to the room and enter the building (with my room key only) which was quite convenient.

It's an easy walk across the street to a very large retail shopping center (Pinecroft Center) with many name-brand stores including a large Target and a number of restaurant and fast-food choices. The whole area of The Woodlands is set in a woodsy area that is extremely well planned including the mall and their Town Center area on Six Pines Drive.

The room was spacious with lots of storage space and full kitchen. For someone staying on an extended basis this would be a good choice. The bedroom area though is not separated from the living/kitchen area which would have been a nicer touch. The only slip was perhaps the fact that the bed was not made on the 2nd day but that may have something to do with this being a "residence-extended stay type" hotel. The towels were all changed out. The price though at $199 per night I thought was a bit steep compared to other hotels in the area. But, I had no real complaints and both the area and the hotel itself were extremely quiet.

  • Liked — Quiet area near mall and many food choices
  • Disliked — A bit pricey for the area
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank RoadTravelled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 26, 2007

This was the second Residence Inn I have stayed at (first one in Santa Fe), and I must say I was a little disappointed.

Our room was fairly small, by suite standards. But it was well-equipped, and we could have made a go of it if we had to stay there a while. It took me 30 minutes on the phone with tech support to use the wireless internet. There was a musty smell, but that went away after we opened the windows.

The pool was not great. It is indoors, in a room with low ceilings, so the chlorine smell is pretty strong. The pool and hot tub are clean enough. However, the towels were all gone. (The dirty towel bin was full, which was strange because it didn't look like anyone had swam there recently.)

The workout "room" (more like a closet) was disappointing. 3 cardio machines, including a treadmill, a bike that was too tall and didn't adjust, and one other (can't remember). A sit-up bench, and some teeny-tiny freeweights (10lb max). No cups for the water.

The breakfast buffet was fine. Sausage, scrambled eggs, potatoes, and the usual continental stuff. The make-your-own waffle is shaped like Texas.

Location is good. Near the freeway, but far enough that there's no noise. Right by the awesome Woodlands Mall. There's also a Target you can walk to across the street for supplies.

Staff was friendly enough, and they responded to my one maintenance issue right away.

  • Liked — Close to mall.
  • Disliked — Pool/workout facility
  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank FamousOriginalBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level 4 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 25, 2007

We stayed here at this Residence Inn for 2 weeks when we first moved to The Woodlands... we stayed in a corner 1 bedroom suite - and absolutely loved it.

We paid $99 a night for the room, which also included free breakfast every morning... my only complaint was with the manager's evening reception... which I found lacking when compared to other Residence Inns.

But overall, it was an exciting time for us since we were moving to the area... and were impressed with how nice, clean, and modern the facility was. Highly recommended.

  • Liked — Location, value
  • Disliked — Manager's reception... lacking in originality
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank prouddaddy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, TX
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 17, 2007

We stopped here for 1 nt on our way back from the Gulf coast. We paid $99 + tax for a Friday night, which I consider great value. 4 nights earlier we had stayed in the area at a different hotel located nearby directly on I-45 (much more road noise), an older facility with external entrance to rooms. Not very impressive. By comparison, at the Residence Inn for the same price, we got a 1 BR suite with a kitchen, and in a beautiful wooded setting not swamped by hiway traffic noise. All rooms are accessed by an interior hallway that made my wife feel more safe and secure. Our room was conveniently located near an exit to the parking lot that made hauling luggage and other stuff from the car not too difficult.

The indoor heated pool pleased my young kids. The free breakfast was top-notch as free breakfasts go. The facility is well-maintained and very clean. Reception was knowledgable and helpful. Residence Inn by Mariott is now my brand of choice. Of course, it's all about the price: at $99, this hotel is above average/excellent. At $165 (the best available price 4 nts earlier when I tried to book), I'd have probably rated this same hotel average/good.

Stayed March 2007
Helpful?
1 Thank netdoggydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 11, 2005

This hotel is old & in need of renovation. My room was allegedly a non-smoking room, but it was surrounded by smoking rooms and smoke would leak right into the bathroom. The hallway & furniture smelled funky (not due to the smoke, either). The front desk staff were very friendly but couldn't switch my room because they were all booked up. My experience wouldn't have been totally awful if it wasn't for the fact that the sales director was a big liar and was completely unconcerned about accomodating me, thereby causing me to switch hotels. I hope Marriott realizes that she is solely responsible for losing all my future business.

  • Stayed November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Enigmatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 16, 2004

Great location, friendly staff, very clean, smelled good, the room was awesome! Full refrigerator, dishwasher, etc. Extra closet space. Great price $67.00 for a Saturday night. I visited Dallas, The Woodlands and Galveston during this trip and this property was the best out of the 3 places I stayed at and cheaper!!! If I ever visit the Houston area again, I will purposely drive out of my way to stay here again! The area was beautiful too. Nice mall and restaurants, very scenic. When I needed to use the internet for a last minute trip to Galveston to go to the beach, the manager called another of their properties up the street and told them I was on the way and I was able to use their business center to find a hotel in Galveston. Excellent customer service!

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Houston The Woodlands/Lake Front Circle

Property: Residence Inn Houston The Woodlands/Lake Front Circle
Address: 1040 Lake Front Cir, The Woodlands, TX 77380-3235 (Formerly Residence Inn Houston The Woodlands I)
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in The Woodlands
#8 Business Hotel in The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston The Woodlands/Lake Front Circle 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Woodlands Residence Inn Lake Front the premier extended-stay hotel in The Woodlands. We are conveniently located within minutes of the esteemed Market Street and Woodlands Mall adjacent to a multitude of restaurants and night-time entertainment. Each guest receives unparalleled service and upgraded amenities including a complimentary extended hot breakfast buffet daily, evening manager's social Mon-Wed, free high speed WiFi and Mon-Fri grocery shopping. With a new look and added amenities each of our rooms is equipped with a kitchen including full size refrigerators, stove top, microwave, sink, dishwasher and all the items you will need to feel at home. Our king size beds, large well-lit work desks and over-sized couches provide the perfect space for working and relaxing. With a state-of-the-art outdoor experience and sports court, indoor pool and whirlpool, fully equipped fitness center, you can maintain your health and wellness around your work schedule. ... more   less 
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Also Known As:
Residence Inn Houston The Woodlands i Hotel The Woodlands
Residence Inn The Woodlands
The Woodlands Residence Inn

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