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“Great Experience”

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Hilton Garden Inn Texarkana
Ranked #1 of 19 Hotels in Texarkana
Certificate of Excellence
Reviewed February 5, 2014

This stay, just like the previous 3 or 4 that we have stayed here have been everything you would expect from a Hilton Hotel. In rating this Garden Inn as compared to other over-all, this one ranks closer to the top.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded February 6, 2014

Dear James H.,

Thank you for your loyalty and I am glad we continue to meet and exceed your expectations. We are always striving to be the best and it is nice to hear from one of our regulars that we are near the top. Again, thank you for your loyalty and kind words and we look forward to your next visit with us.

David Henderson
General Manager

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527 - 533 of 636 reviews

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Reviewed February 3, 2014

You will be welcomed by friendly people as you check in and they are quick to get you checked in. All the staff are great. The rooms are clean and smell good. Not musky like some hotels. The waiters at the bar and eating areas are friendly. They have a small buffet and happy hour daily from 5 - 7pm. There are two fireplaces to enjoy when you walk in that make it cozy. Love the fireplace!!!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded February 4, 2014

Thank you for staying with us and for the 5 star review on TripAdvisor. I also thank you for the kind words about the staff, the cleanliness of the hotel and our great fireplaces. The fireplaces are especially welcoming this time of year. Again, thank you for staying with us and we hope you stay with us again the next time you are in the Texarkana area.


David Henderson
General Manager

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Reviewed January 26, 2014

I found this hotel to be an excellent place to stay. Check was easy and they were willing to let us in early because of our schedule. The beds were the best I have ever experienced at a hotel. Outstanding accommodations and a superior staff made our stay absolutely brilliant.I would highly recommend this hotel to anyone who need to stay in the Texarkana area.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded January 27, 2014

Thank you for staying with us and for the wonderful review of our hotel on TripAdvisor. I am glad you enjoyed your stay and I look forward to sharing your comments with the team. We hope to see you again the next time you are in the Texarkana area.

David Henderson
General Manager

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Reviewed January 20, 2014

My family stopped here for one night to rest on a long trip. This hotel had a comfortable bed, clean bathroom and helpful staff. The food in the morning was good but the sign was a little misleading. It's not really a buffet since you order the food from a menu and the wait staff delivers it to your table. Other than that, great coffee and convenient to the Interstate.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded January 23, 2014

Thank you for staying with us and for the kind words about the beds, bathrooms and staff. I am glad you also enjoyed the breakfast food and do apologize that our set up was a bit confusing. Although we do have a buffet style for breakfast cereals, fruits and breads, we also have a cooked to order station which our servers will deliver to your table. I hope this assist in the confusion and also hope you will choose our hotel again the next time you are in the Texarkana area.

David Henderson
General Manager

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Reviewed January 18, 2014

Front desk staff was not helpful at check in and actually lied to a frequent traveler. Not good! Took 30 minutes to get a room because of front desk staff making me try key four times in same room. Lock ion room was broken - not the key. Wasted a lot of time. I asked for a new room and was told he did not have any rooms available. After 4th try did not work he sent me to another room. He had other rooms after all. He lied!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded January 19, 2014

Dear William R.,

I most sincerely apologize for what you experienced and as one can tell from previous reviews, this is not typical of our hotel. I have reached out to you from our Hilton site and very much look forward to speaking with you to make this right.

David Henderson
General Manager

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Reviewed January 18, 2014

Location was great. Close to many restaurants, shopping, just off the HWY. The whole stay was excellent. Room was very nice, hotel lobby was very clean and nicely decorated. Bar and restaurant was great for breakfast.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank cobra45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded January 19, 2014

Thank you for staying with us and for taking the time to complete a review of our hotel on TripAdvisor. I also thank you for the wonderful comments and I am glad you enjoyed your stay. We hope to see you again the next time you are in the Texarkana area.

David Henderson
General Manager

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Reviewed January 17, 2014

Eugene was delightful and very attentive to us when we got there, after I mentioned it was our Anniversary over the phone! He surprised us with a fruit & cheese tray waiting in our suite & free cooked to order breakfast the following morning! We couldn't have had a more wonderful experience & the staff were very friendly & professional! The atmosphere is modern & top notch! Thanks again! We will definitely be back!

Heather Holder & James Hill

Room Tip: All rooms here are superb!!!!
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  • Stayed: January 2014, traveled as a couple
    • Value
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Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Texarkana, responded to this reviewResponded January 19, 2014

Heather and James,

I am glad you enjoyed your wedding anniversary with us and thank you for the wonderful words about Eugene. I look forward to sharing you comments with him and seeing you again on your next visit with us.

David Henderson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Texarkana

Address: 2910 S Cowhorn Creek Loop, Texarkana, TX 75503-2691
Phone Number:
Location: United States > Texas > Texarkana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Texarkana
Price Range: $98 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Texarkana 3*
Number of rooms: 154
Official Description (provided by the hotel):
Enjoy our beautiful, brand new Hilton Garden Inn in Texarkana, Texas. The Hilton Garden Inn is connected to the brand new state-of-the-art Texarkana Convention Center, offering the perfect space for your next meeting or event. Located just across the street from the Texarkana Mall, the hotel is convenient to area businesses, shopping and a wide variety of spectacular dining, making the hotel the perfect location for both business and leisure travelers. Our full-service Garden Grille Restaurant and Lounge features chef-inspired meals for breakfast and dinner. Guests will also enjoy the outdoor pool, 24 hour business center, fitness center and guest laundry. Special features of the hotel include several outdoor patios, including one with an outdoor fireplace just perfect for relaxing. ... more   less 
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