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“Beautiful rooms, facility, and very good food served.”

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Hilton Garden Inn Texarkana
Ranked #1 of 19 Hotels in Texarkana
Certificate of Excellence
Texarkana, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful rooms, facility, and very good food served.”
Reviewed March 5, 2013

Whether I've been attending the Convention Center or the resturant, I am always amazed at the customer service, freindly staff, and such a beautiful facility. Can't wait to go back again!!
The freindly staff here make the stay so enjoyable.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Texarkana, responded to this review, March 12, 2013
alohaaire,
We appreciate you staying with us at Hilton Garden Inn, and we're glad to hear of your pleasant visit. I'm pleased to know that our staff provided a welcoming atmosphere as well as friendly service. We do hope you'll return for another exceptional visit. Thanks again.
Sincerely,
Chris Floyd, Interim General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Texarkana, Texas
1 review
Reviewed March 5, 2013

The quality of service and hospitality of Owner and Staff are excellent. Convention Center is new, well organized, and convenient for meetings. We meet there on a regular basis for Men's Group Bible Study. Hotel staff does an excellent job of accomodating groups. Ron

Room Tip: South Side of I-30 just east of Richmond Rd. exit.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Texarkana, responded to this review, March 12, 2013
Ron M,
It's great to hear from you. Thank you for your kind comments and compliments about our hotel and staff. We appreciate you, and we hope to continue to provide excellent service and hospitality. Thanks again.
Sincerely,
Chris Floyd, Interim General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TEXARKANA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 4, 2013

This is a new hotel and convention center. Next to I-30 (easy on-off). Next to mall and many restraunts. We have attended many functions there, many on a weekly basis. It is always clean and the staff personnel are super. Food is good.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMACMILTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Texarkana, responded to this review, March 12, 2013
TMACMILTX,
Thank you for taking a moment and writing a review about your experience with us at Hilton Garden Inn. We are delighted to hear from you and learn of your great satisfaction with our hotel. I'm pleased to know that you like our staff, and I hope they provide added comfort to your stay. Please continue to be our guest. We appreciate your compliments and hope to see you again soon.
Sincerely,
Chris Floyd, Interim General Manager
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Dallas, Texas
1 review
Reviewed February 19, 2013

The Hilton Garden Inn is not only a beautiful hotel but also incredibly service oriented and hospitable. I stayed in a few other hotels in Texarkana for work in December and January and finally ended up trying this hotel. I was completely satisfied with my stay. First of all, it is beautifully decorated and kept clean continually. The staff is very professional both in dress and manner, always courteous and friendly but also respectful of one's time and schedule. The breakfast was delicious and the dining and bar area have a chic but comfortable ambiance. The fitness room is large and equipped with new and state of the art treadmills, weights, medicine balls, mats, etc. What impressed me the most, however, was that the manager of the hotel went out of his way to buy cotton balls at a local drug store for me when I ran out! This small gesture proved to me that the Hilton in Texarkana is geared toward creating the best guest experience...I'll definitely be staying there for all my future trips to Texarkana.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Texarkana, responded to this review, February 28, 2013
Ruth d,
It's great to hear from you. We appreciate you staying with us at Hilton Garden Inn, and we're delighted to hear that you thoroughly enjoyed your visit. I'm glad you liked our property, breakfast, and fitness room. It was a pleasure to have you as our guest, and we hope to see you again soon.
Sincerely,
Chris Floyd, Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 29, 2013

New hotel next to the Convention Center and across from the Mall. It has sort of a mod garden theme with some interesting decor choices. I just stayed over a weekend in a suite. Overall it was acceptable, but not outstanding.

Pros - Roomy, comfortable setup in good, clean condition; Fairly comfortable bed (pillows too soft for my taste), Decent but not spectacular water pressure, Bath & Body Works and Neutrogena toiletries are tolerable; Many easy to reach plugs and lights available, Two huge flatscreen TVs in room; Room service was delicious, generous portions, and reasonably priced.

Cons - Fridge made a horribly loud rattle after I was in the room a couple of hours, had to turn off; thermostat seemed way off - I could swear it was saying it was at least 5 degrees hotter than it really was and it was not kicking out heat very well at all, never could get the room warm enough; Soundproofing was significantly better overall than at the Candlewood next door, but I did hear some kind of fairly loud nonstop hum (maybe from the heating system both inside and outside?), and either housekeeping, construction, or guests were making a lot of occasional hella loud knocking or hammering sounds that came through the walls throughout Sunday morning (just the morning, from about 8 to noon?) when I was trying to sleep in a little, though otherwise it was quiet.

I would have liked a way to close off the bedroom from the rest of the room.

  • Stayed January 2013, traveled solo
    • Value
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Helpful?
Thank mutelorelei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara I, General Manager at Hilton Garden Inn Texarkana, responded to this review, June 24, 2013
Thank you for writing a review of our hotel. Yes, we do have a wonderful hotel with all of the amenities needed to make all of our guests comfortable. Although the construction is now complete, we do apologize for the noise during your stay. We hope to see you again on your next visit to Texarkana.

Regards,
Barbara L. Israel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 24, 2013

We stayed here one night and was very pleased with the hotel and the location. The hotel is brand new and very clean. The location is good and access to the highway and also shopping and restaurants. I would stay here again!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbbeltx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Texarkana, responded to this review, January 29, 2013
mbbeltx,
Thank you for taking the time to write a review about your stay with us at Hilton Garden Inn Texarkana. We appreciate you choosing to stay with us, and we're glad your visit was pleasant. I'm pleased to hear that you like our new, clean hotel and found it to be in a good, convenient location. We welcome you back for another exceptional visit. Safe travels.
Sincerely,
Chris Floyd, Interim General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 21, 2013

We stayed at the new Hilton Garden Inn in Texarkana, Texas and found it to be a lovely hotel, upscale, friendly, and very accomodating. The hotel has only been open a few months, but the staff seems well trained and eager to please. The hotel is attached to the new Texarkana Convention Center that also just opened. We had a few very minor glitches with service issues during our stay, but nothing major and the sort of thing you would expect in a brand new property. All in all, we were very pleased and plan to stay there again.

Room Tip: We were on the 6th floor, which is the top floor. Had no noise issues at all. Very pleased.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ehutch1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Texarkana, responded to this review, January 29, 2013
ehutch1000,
Thank you for writing a review about your experience with us at Hilton Garden Inn. We're happy to know that you enjoyed your visit with us and liked our new hotel. I'm glad our staff made you feel welcomed and accommodated your needs. It's good to know that you plan to visit us again. We hope you will soon as we look forward to your next visit.
Sincerely,
Chris Floyd, Interim General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Texarkana

Property: Hilton Garden Inn Texarkana
Address: 2910 S Cowhorn Creek Loop, Texarkana, TX 75503-2691
Phone Number:
Location: United States > Texas > Texarkana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Texarkana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Texarkana 3*
Number of rooms: 154
Official Description (provided by the hotel):
Enjoy our beautiful, brand new Hilton Garden Inn in Texarkana, Texas. The Hilton Garden Inn is connected to the brand new state-of-the-art Texarkana Convention Center, offering the perfect space for your next meeting or event. Located just across the street from the Texarkana Mall, the hotel is convenient to area businesses, shopping and a wide variety of spectacular dining, making the hotel the perfect location for both business and leisure travelers. Our full-service Garden Grille Restaurant and Lounge features chef-inspired meals for breakfast and dinner. Guests will also enjoy the outdoor pool, 24 hour business center, fitness center and guest laundry. Special features of the hotel include several outdoor patios, including one with an outdoor fireplace just perfect for relaxing. ... more   less 
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