I have stayed at this hotel a few times on business. I'll start off with the positives.
The front desk staff (especially the evening girl, brandy?) and kitchen staff are very friendly and accommodating. The rooms are furnished nicely and many are newly remodeled. The area is good, with lots of restaurants and shopping nearby. The price is reasonable.
Now the negative
The rooms on the third floor where I have stayed a couple times have not been very clean. I am assuming they may have a new housekeeper or something as it appears that several steps in the cleaning process have been forgotten or missed. This last time the blow dryer was just laying out on the sink all unwrapped, there was hair in the shower, on the sink, in the floor, etc...yuck. The toilet paper rolled out almost touching the floor. It looked like someone just had checked out from the room except the bed was made.
Also the housekeepers at this hotel start going door to door knocking very loudly starting at or before 9. For someone who works late and doesn't get in till 3 or 4 am sometimes, this is very annoying. This doesn't happen at very many other hotels I stay at.
Check out is at 11. Some of the housekeepers have attitudes and act very annoyed if you aren't gone by 8 or 9.
This hotel is generally very loud. The first night here I was kept up till after midnight by the people in the rooms around me. Very thin walls. You can hear word for word the conversations of other guests in their rooms and in the hall.
Overall a nice hotel but the issues I have repeatedly experienced here have made me decide to stay elsewhere next time.
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- Also Known As:
- Comfort Hotel Texarkana
- Comfort Suites Texarkana