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“comfortable stay!” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Texarkana

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Country Inn & Suites By Carlson, Texarkana
Ranked #7 of 19 Hotels in Texarkana
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“comfortable stay!”
5 of 5 bubbles Reviewed July 14, 2013

This was a great stop in our travels. Super clean and fabulous staff!! We would stay here again. Easy access to the freeway. Nice breakfast buffet, nice selection, fresh and tasty. The rooms and the entire facility looked brand new. The indoor pool is adequate. A very good value for the price. thank you for giving such a good start to our vacation.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank david v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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322 reviews from our community

Traveler rating
    182
    65
    30
    19
    26
See reviews for
160
57
14
53
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Pensacola, Florida
1 review
5 of 5 bubbles Reviewed July 13, 2013

My (new) wife and I selected this property after carefully researching hotels in the area. We selected the "Honeymoon Package" at this place. When we arrived we were not only welcomed at the service desk, we also had our pictures taken by an aspiring photographer, (Melyssa) and when we arrived to our room, we found chocolate covered strawberries, rose petals draped everything, also a chilled bottle of cider. We spent a VERY happy first night together as husband and wife, and THIS place will forever be etched in my minds on this wonderful night. Thanks guys for an A-1 job. Expect lots of referrals from us!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed July 13, 2013

We stayed at this hotel based on user reviews. Very clean and super comfy beds. The continental breakfast was great and we were greeted with freshly made cookies. All the staff was friendly and helpful.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mommyof2r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Ontario, Canada
1 review
5 of 5 bubbles Reviewed July 12, 2013

Hello my friends
I am here in this hotel today .It is really very good,clean.Front desk people are very polite.They are very helpful and giving quick service.
Surprising!! all problems come together..like not clean, no towels,poor service and trash are full and all! IT IS ALL WRONG .VERY GOOD HOTEL
EVERYTHING IN THIS HOTEL IS VERY GOOD.VERY LIVE PEOPLE.EVEN I MET THE OLD GUY MR PATEL WHO IS HONOR OF THIS HOTEL.HE IS VERY LOVABLE.
I am really very happy.I love to stay here.Very good location,Live people,Very good and quick service,clean.I feel their is nothing that i feel to say bad for this hotel.
I REALLY LOVE TO STAY HERE.PEOPLE PLEASE DON'T GIVE WRONG STATEMENT.
THANK U

Room Tip: Location of front looks very good
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  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nimisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 10, 2013

This hotel is pretty new and with that in mind I was expecting a nice comfortable stay. We did not have enough towels and when we asked for more they gave us three small pool towels and informed us that was all they had. Later that night we called for an extra comforter and initially were told there were no extra comforters. I went to the front desk and the worker handed me two unfolded comforters. I asked if they were clean and the desk worker told me she "thought they were clean but it was all they had."During the night we called the front desk about loud guest in the hallway and the third call confirmed me that they would not be addressing the situation. One of my guest woke with bites all over the back of her leg. Breakfast was pretty simple but not clean. Tables were not cleaned. Milk and orange juice was room temperature and trash can was over flowing. I would NOT recommend this place to any friend. I didnt think twice when booking this hotel but soon found it was a joke. My only way to describe this place is poorly managed. New facility with poor managment.

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank georgestay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Carlson at Country Inn & Suites By Carlson, Texarkana, responded to this review, July 16, 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicholasville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 9, 2013

I have stayed in hundreds of hotels through the years but this is the first one that dont make up the rooms every day. Management was totally lost about haw to get it done. We were gone out of the room by 10am each day and returned late each evening and got the same story each day that housekeeping came by and we were in the room (what?) they said housekeeping leaves at 3 every day and nothing they could do. Seems like this hotel tries to skip out on a lot small things with housekeeping, things missing at the breakfast, no coffee, ect. Life has more important things to worry about but I would never stay at this hotel again.

Room Tip: Stay somewhere else
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  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank david t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Carlson at Country Inn & Suites By Carlson, Texarkana, responded to this review, July 16, 2013
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We make sure the housekeeping and the breakfast is aware so this will not happen again. To discuss your concern further, please contact Corporate Customer Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
235 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

I started staying here on business trips when it first opened. I have now stayed 5 different times with rooms consistently clean and staff friendly and professional. Breakfast are hot and have good variety. Not your typical donut but those are available.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin7088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Texarkana

Property: Country Inn & Suites By Carlson, Texarkana
Address: 1918 Univeristy Ave, Texarkana, TX 75501-4225
Phone Number:
Location: United States > Texas > Texarkana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Texarkana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Texarkana 3*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the All New Country Inn & Suites Texarkana Hotel. The newly opened Country Inn & Suites hotel in Texarkana, Texas is proud to offer top-quality accommodations and excellent service at affordable prices. This hotel features welcoming, home-like accents including hardwood floors, a lobby fireplace and an on-site lending library. Additional amenities include a heated indoor pool, spa, Fitness Center and Business Center. Our hotel is located just six miles from Texarkana Municipal Airport and just five miles from popular attractions like the historic Perot Theatre, Discovery Place and Tex-Ark Antique Auto Museum. Book one of our Texarkana hotel's new guest rooms and you will experience warm, welcoming decor and amenities that make you feel at home. Guest rooms are equipped with free high-speed Internet, HD TV with HD cable channels, microwave, refrigerator, hair dryer, coffee maker and a complimentary weekday newspaper. Suites are also available. Stay at the Country Inn & Suites and see what sets us apart from other Texarkana, TX hotels. Our comfortable and friendly hotel is located just off I-30 and near Cooper Tire, International Paper, John Turk Power plant in Fulton, AR, Christus St. Michael Hospital, Domtar, Red River Army Depot and Texas A&M University. ... more   less 
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Also Known As:
Country Inn & Suites Texarkana Hotel Texarkana
Country Inn And Suites Texarkana

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