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“Business trip”

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Holiday Inn Express Texarkana
Ranked #6 of 19 Hotels in Texarkana
Certificate of Excellence
Texarkana, Arkansas
1 review
“Business trip”
1 of 5 bubbles Reviewed February 12, 2014

I have stayed here several times. I have noticed lately that things seem to be going down hill. Must have had a chnage of Management. Property was very dirty from Carpets in halls to floors and elevators. The first morning I had to clean all the hairs out of my shower be fore I could take one my self. The people are nice but they do need a new cleaning crew or just get one it seems they do not have anybody. Breakfast area dirty also. The rate is satisfactory.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kent I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, February 14, 2014
First, I would like to thank you for choosing to stay with us at Holiday Inn Express & Suites during your visits to Texarkana, Texas. However, I am a bit concerned with your review. I have managed this hotel since 2009, I still have a lot of the staff that was here when I started, along with some great additions to our team. Our housekeeping supervisor has been with us since 2009 and has received several awards for her and our team’s outstanding housekeeping services.

Our maintenance team routinely shampoos our carpets and our elevators are cleaned daily. We strive on a daily basis to make our hotel your home away from home.

I noticed that your review location says Texarkana, Arkansas and there is another Holiday Inn Express located about 3 miles east of us on I-30. Not sure if you possibly could have our hotels confused or not but even if so I would love to have you come back to stay with us during your next trip to Texarkana, our treat! If this review is in fact for our location we want to redeem ourselves in your eyes!!

Please contact me directly at 903.223.0008 ext. 193 to make your next reservation to redeem your FREE night!!

I look forward to hearing from you soon!!

Sincerely,

Ashley James
General Manager
Holiday Inn Express & Suites Texarkana, Texas
Central Mall Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
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    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Springfield, Missouri
Level Contributor
150 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

After a long drive, my husband was tired and not feeling very well. We needed rest and recuperation, and that's what we got at the Texarkana HI Express. We set the navigation system on our car and found the place with no difficulty. We were well received and the clerk gave us a coupon for items from the pantry, instead of a goodie bag. That was better, we got to choose what we wanted. We had a very good night's sleep there. My husband felt refreshed and ready to go on with our trip the next day.
Like the previous reviewer, I appreciated the refrigerator with freezer. We have a medication that requires refrigeration and the freezer helped ensure that our ice packs stayed frozen as well.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betty R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, January 21, 2014
We are thrilled that you enjoyed your stay with us here at Holiday Inn Express & Suites in Texarkana, Texas! One of our many goals is to ensure that all of our guest get a good nights rest so they wake up feeling refreshed and ready for the day ahead of them!! We look forward to having you stay with us again the next time you are passing through.

Thank you so much for staying with us and taking the time to tell us and everyone else how great your stay was!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 7, 2014

Stopped late one night on my way back to Dallas from Ohio, wanted a convenient, good hotel to stay in and this Holiday Inn Express does not disappoint. Room was clean, floor quiet, bed lovely, and had great amenities - including being one of the few hotels left with freezers in the refrigerators (necessary for long-distance travelers). I'm not a breakfast person, but the bar looked well attended too. There were few protein choices, however.

Be sure to use your GPS to get here - with all the new shopping, interstate access ramps, this hotel can be difficult to find.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TAS77819012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, January 10, 2014
Thank you so much for choosing to stay at our Holiday Inn Express & Suites in Texarkana, Texas! We appreciate you taking the time to let us know about your stay. I'm glad to know that you appreciated the refrigerator with the freezer in your room. All of our rooms come with that amenity because like you said, it is very convenient for our guest to have the option to utilize it if needed.

We hope that if you are back in our area you will be staying with us again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magnolia, Texas
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

This was our second stay here. Once again, it was very clean and featured a great breakfast including fresh pancakes from the cool pancake maker. Comfy bed too. Love the convenience to Outback Steakhouse and Olive Garden.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, January 3, 2014
Thank you so much for staying with us again!! We want all of our guest to return, that means we're doing something right!! Hope to see you again soon!! Take care and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okinawa-shi, Okinawa, Japan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

I was traveling from Tennessee to Texas and I needed a hotel to stay for the night. I chose the Holiday Inn Suites because I wanted to rest in a quality hotel. The hotel is gorgeous, clean, staff is amazing, and the bed was a dream come true. I recommend this hotel if you're passing by and need to sleep soundly.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martillo20lbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, December 9, 2013
Thank you so much for staying with us at Holiday Inn Express & Suites in Texarkana, Texas!!! We love hearing great reviews from our guest!! Please come back and see us next time you find yourself in our area!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 6, 2013 via mobile

I called late at night from on the road and was given an excellent rate on a room. I went upstairs to find, much to my delight, a suite! Deliciously soft sheets, a selection of pillows, good breakfast hours/food. I wish I could've stayed longer.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlamoCityTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, December 30, 2013
Thank you so much for choosing Holiday Inn Express & Suites in Texarkana, Texas!! I'm am so glad to hear that your stay was so delightful! We hope that you will be able to come back and stay with us again soon and hopefully for a little longer :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goddard, Kansas
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

This was our 4th night in a Holiday Inn Express on a recent road trip. This was by far the nicest one and had GREAT water pressure in the shower! Everything was clean and comfortable, the only complaint was we were on the ground floor next to an outside entrance - the door was used a lot through the night with a room shaking slam each time it shut.

Room Tip: Get a location away from an outside entrance. The slamming door kept waking us up all night!
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressGM75503, General Manager at Holiday Inn Express Texarkana, responded to this review, January 21, 2014
Wow!! What a great review!! Thank you so much for staying with us and taking the time to complete a review of your stay at our Holiday Inn Express & Suitues in Texarkana, Texas!! It's guest like you that allow us to improve and make sure that all of our guest have a great experience while staying with us. Since recieving your review our maintenance team has resolved the issue with the door closing to hard at the end of the hallway.

Thank you again for being honest and allowing us to improve our guest satisfaction, after all that is why we are here!! We hope to see you again the next time you are in our area!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Texarkana

Property: Holiday Inn Express Texarkana
Address: 4545 Cowhorn Creek Rd, Texarkana, TX 75503
Phone Number:
Location: United States > Texas > Texarkana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Texarkana
#3 Business Hotel in Texarkana
#4 Family Hotel in Texarkana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Texarkana 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express Hotel & Suites Texarkana, Texas Looking for accommodations in Texarkana? The newly built Holiday Inn Express Hotel & Suites is ideally located near I-30, just four miles from downtown Texarkana and within minutes of local attractions and businesses. Families will enjoy staying at our hotel in Texarkana, Texas because our location makes it easy to visit Texarkana attractions, such as the Discovery Place Museum, the Ace of Clubs House, the historic Perot Theatre, shopping at Central Mall or dining at numerous restaurants adjacent to the hotel. A day trip to Wright Patman Lake provides access to hiking, swimming, fishing and boating. With close proximity to companies such as the Christus St. Michael Health System, Truman Arnold, Smith Blair, Sterno Group, Cooper Tire, Alcoa, Red River Army Depot and Wholesale Electric, our Texarkana hotel is the perfect place for business travelers who plan to attend meetings in Texarkana. For business needs, we have a 24-hour business center with print, copy and fax services, and you can stay connected with the free high-speed, wireless Internet access. During your stay at our Texarkana accommodations, you can take advantage of our deluxe amenities, including an outdoor pool and a 24-hour fitness center. Get an Express Start to your morning with our complimentary hot breakfast bar. For a great Texarkana hotel deal, book your stay today. ... more   less 
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Also Known As:
Holiday Inn Express Texarkana Hotel Texarkana
Texarkana Holiday Inn

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