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“okay overall”

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Holiday Inn Express Hotel & Suites Terrell
Ranked #3 of 8 Hotels in Terrell
Reviewed July 27, 2012

Pros:
1. Free breakfast
2. Directly off the freeway
3. Spacious room
4. Hair dryer and coffee maker in the room
5. Very quiet
6. Friendly and available front desk staff
7. Plenty of parking
8. Neighborhood felt safe

Cons:
1. The sheets felt dirty. I can't prove that they were, but there was no starchy clean feeling. They felt and smelled like someone had already slept in the bed.
2. Breakfast didn't look very appetizing. But it was free! Beggars can't be choosers.
3. The air conditioner was crazy LOUD! It woke me up everytime it would turn on in the night.
4. The gym is super tiny and several of the work out machines didn't even turn on.

  • Stayed: July 2012, traveled on business
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2  Thank Kate J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 - 91 of 131 reviews

Reviewed July 2, 2012

I went to a wedding at the hotel. Everything was perfect from check in to check out. Continental breakfast was very good. The room was spotless. Would stay there again.

  • Stayed: June 2012, traveled with friends
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Thank annieforttexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thisterrellhotelroc, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this reviewResponded November 8, 2012

I went to a wedding at the hotel. Everything was perfect from check in to check out. Continental breakfast was very good. The room was spotless. Would stay there again.

We want to thank you for choosing our hotel and we want to thank you for your positive feedback. We are glad that you had a perfect stay and we hope to see you again in the near future.

Brittany Baker (Front Office Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2012

Great staff and very quiet. Had fresh cookies ready upon our arrival. Breakfast was good. Great location if you are headed to Tanger Outlets.

  • Stayed: June 2012, traveled with family
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Thank Lacubfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012 via mobile

Free breakfast, comfortable common area w/flat screen tv, friendly service, washer/dryer convienently located on the 2nd floor, large room and bathroom- out of 6 holiday inns during our road trip this one was the best!

  • Stayed: June 2012
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Thank Vicki4141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2012

Over-priced with horrible service! I will NEVER stay here again or at any of the OurHotels chain hotels. Go down the street to the LaQuinta which is just as nice at 1/2 the price.

  • Stayed: June 2012
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Thank Geno28786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this reviewResponded July 17, 2012

Dear Geno28786,

Thank you for taking the time to relay your comments regarding our property during your recent stay. I would like to apologize for the uncustomary service that you received. Rest assured that this issue will be looked into. All of our reviews are evaluated by management, and your review is no exception.

We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Irish V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2012

My five girlfriends and I thoroughly enjoyed our stay at the Holiday Inn Express in Terrell. The staff quickly upgraded one of our rooms and were quick to give us suggestions and accommodate our requests.
The rooms were large, clean, up-to-date, and our free breakfast was wonderful with a large selection of continental type foods! The hotel is safe and easy to get to - right off the highway and next door to the outlet mall, yet close to the local favorite restaurants.
We would definitely stay here again.

Room Tip: Second floor was the best! The stairway is carpeted; therefore making it really easy to walk instea...
See more room tips
  • Stayed: May 2012, traveled with friends
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Thank threeboys1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

Stayed here on night of 4/17/12. Great staff/unexpected welcome party during week. Clean rooms & good breakfast. Should be in top 100 HI Expresses in country. Had reservation elsewhere and they were very quick to accomodate. Will stay again!

  • Stayed: April 2012, traveled on business
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Thank pushincushin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Terrell

Address: 300 Tanger Dr, Terrell, TX 75160-6663
Phone Number:
Location: United States > Texas > Terrell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Terrell
Price Range: $88 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Terrell 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Enjoy a comfortable stay at our Terrell, Texas hotel. Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around. You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80. Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena. Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Terrell Holiday Inn

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