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Baymont Inn & Suites Terrell
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Reviews (114)
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106 - 111 of 114 reviews
Reviewed May 3, 2012

The rates are a bit much for what you get, and that is a generous appraisal.

Let's start with the bathroom. The commodes seem like they came from a day care for toddlers; just hope that you don't have knee problems! If you like hot water with your shower you need to go elsewhere. In our room the shower got lukewarm in the shower but the sink gave hot water. That is a new twist on water delivery in a bathroom.

The a//c was off when we got to the room, and the room was hot, stuffy and stale smelling. The a/c unit is on front wall and the curtains are long enough that the cool air is trapped in the curtains as they billow out and the cool air you were expecting in the whole room remains mostly in the curtains.

There are light switches that do not work, or at least control a fixture that is inoperative, and the lighting available is dim at it's brightest. The linen is thin, the blankets are thin and make you wonder why they are there. The color schemes in the rooms are dark and need to be lighter and get linen that is more useful than decorative in appearance. The knob on the top of the ice bucket was broken off and stuck back in place. Can't this be replaced???? There were dark brown stains on towels and wash cloths which made us wonder what was going on.

The breakfast that is advertised on the web site is a joke. This morning there were some little, individually wrapped cinnamon buns, hand-filled baggies with two slices of bread in each one, some bagels in baggies and microwave pancakes. The syrup for the pancakes was terrible, and was in a bottle with based the name of an Arkansas-based grocery and super store retailer. The coffe was not brewed, but dispensed from a Nescafe dispenser. Instant coffee is the pits! The fruit in the breakfast room was old, bruised and better suited to feeding critters.

The breakfast room was small, cramped and with four large tables in the room there was very little space to move around. The walls were dirty and the ceiliing had light fixtures that were sagging and not fully seated. The TV was missing (NOT a deal breaker but goes to lack of attention to detail) with the coax cable and mounting bracket staring at you.

This was an unsatisfying experience and I cannot believe that Best Western condones this type of shoddiness in a facility with their name and corporate backing attached to a facility. I would not recommend this facility except as a last resort.

Room Tip: No good tips. Avoid this facility!
  • Stayed: May 2012, traveled as a couple
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3  Thank yyyy1s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2011

I stayed for two nights and arrived late. The check-in staff was very chatty and made me feel very welcome. The rooms where OK and the brecky was a nice continental one. The staff was very helpful in giving directions to local attractions

  • Stayed: January 2011, traveled solo
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Thank MickeS_fi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2011

Stayed one night at this hotel with my wife. Staff was very friendly and check-in was quick. Room with king-sized bed was out-dated and in need of a renovation. Linens and towels are due for a replacement as the sheets were very thin and visibly worn in places along with a noticible brown stain on a hand towel. The shower curtain rod was semi-attached in the bathroom and drooping because of the brackets. Bathroom corners also needed a good cleaning to remove accumulated "debris". Breakfast offerred is very simple and plain with breads, eggs, biscuits, gravy, cereal, coffee and juice. I had biscuits and gravy but could not eat one of them due to it being so hard. The a/c blew cold air and kept us comfortable and the room did have a small microwave and mini-fridge. This isn't a terrible property but it is definitely showing its age. It would not be first choice when staying in the Terrell area again.

  • Stayed: October 2011, traveled with family
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Thank Raptortx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2011

We arrived later. We used our points for a free room. All rooms are outside doors. When we arrived at our room, the air conditioner was turned completely off. Temp was over 100. There was a very strong air freshener odor. As we turned on the air conditioner, we realized why. The air conditioner had a very strong moldy, musty smell. We kept the door open for 2 hours trying to air out, did not work. Pool was inconveniently across the parking lot. Upon check out, Mr. Patel told me he would give me 250 free bonus points if I wrote him a good review. Sorry, now I wonder about the good reviews on this hotel. It is an older hotel. I will not be back to this hotel. We did not eat the breakfast, did not even look at it, so I cannot offer any insight here.

Room Tip: Check out the room before you book
  • Stayed: July 2011, traveled with family
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1  Thank bjwalter555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2011

We go to canton every month. We like staying at this Best western. The staff in wonderful. The rooms are clean. And my child loves the pool.

  • Stayed: April 2011, traveled with friends
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Thank schilcoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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