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“Smells Really Bad, Very Old, AC Doesnt Cool Room, Door Knob Broken. No elevator. good Luck!!!”

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La Quinta Inn Terrell
Ranked #1 of 8 Hotels in Terrell
Reviewed July 29, 2012 via mobile

The 2 Guys that checked me in were so unprofessional, Argueing as i checked in and very sloppy appearance and Bad attitude. i was told at checkin that i had to pull my doorknob up to get in my room and that turning it down didnt work, and i soon found out it took me about 5 attempts each time to get in my room, The room smelled so bad and just got worse as i stayed, they were trying to cover up the smell with air freshiners but it didnt work, there was guest laundry but the dryer was broken, didnt find that out till i put my clothes in it and the door wouldnt shut then had hold it closed and it took 3 cycles to dry the clothes, i guess fixing things is not there strong point. i woke up sweating all night and after not being able to breath and burning up i decided to check out early, left after night 2 of my 3 night stay. my wife works in terrell and we really needed a weekly rate here but the guys at the front desk were argueing about wether they had one or not then the one guy said "yea but you have to stay seven days for that" and i thought "really" obviously i have to stay seven nights for a weekly rate. but they never answered me and after 2 nights i felt i should have been paid to stay here, not the other way around.

  • Stayed: July 2012
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Review collected in partnership with La Quinta
3  Thank thedaysmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 - 179 of 182 reviews

Reviewed July 13, 2012

  • Stayed: July 2012, traveled with family
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Review collected in partnership with La Quinta
1  Thank Scottielover57
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A La Quinta traveler
Lima, Ohio
11
Reviewed July 8, 2012

  • Stayed: June 2012, traveled solo
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Review collected in partnership with La Quinta
1  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A La Quinta traveler
Kansas City, Missouri, USA
12
Reviewed June 13, 2012

  • Stayed: June 2012, traveled with family
    • Value
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Review collected in partnership with La Quinta
2  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 19, 2011

Awesome warm staff. Deepak is helping the owners for a few months and made our stay awesome.

  • Stayed: December 2011
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1  Thank boulderrohini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

non smoking room smelled like wet fireplace. Change to room on second floor, but no elevator so carried luggage up flight of stairs. Breakfast was a broken waffle machine, cold coffee, some cereal but milk unrefrigerated. Staffing was preoccupied unconcerned about guests. We stay in Terrell about every six weeks for one night. LAST TIME HERE....Stayed September 2011.

Room Tip: avoid, no elevators to second floor and do not enforce non smoking in rooms.
  • Stayed: September 2011, traveled as a couple
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1  Thank rocknout_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2011

This La Quinta was clean but its had its better days. Front desk was busy visiting with someone when we arrived. He hurriedly got my paperwork done handed us the keys and was done quickly so he could go back to his conversation he had going with his buddy . No elevator, no vending machines besides the one soft drink one , and no workout room . If You don't mind staying at an older La Quinta ,,,,this one will do . The room was not worth the rate I paid for the first night ..the second I got for $63 and that was what it was worth.

Room Tip: Bring snacks because if you're craving a candy bar your 'e out of luck .
  • Stayed: September 2011, traveled as a couple
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1  Thank mrssmith41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Terrell

Address: 1614 Highway 34 South, I-20 at Exit 501, Terrell, TX 75160
Phone Number:
Location: United States > Texas > Terrell
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Terrell
Price Range: $75 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Terrell 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
The newly renovated La Quinta Inn Terrell hotel offers the comforts and conveniences of home while being just seconds away from trademark shopping attractions and several restaurants. Just 30 miles east of downtown Dallas, La Quinta Inn Terrell is conveniently located off of I-20 and Hwy 34 where you could experience a relaxing leisure stop or business trip. We are centrally located to a variety of popular attractions and business destinations like Tanger Outlet Mall, First Monday Canton Trade days, Lake Tawakoni, Clear Springs Scuba Park, Southwestern Christian College, Wal-Mart Distribution Center, Auto Zone Distribution Center & Russell Stover Candies among many others. In town for business? Enjoy complimentary Wi-Fi in our relaxing atmosphere throughout the hotel and in your guest room. Work from here or finish up the last seconds in the lobby or your guest room. Need it faxed or printed? You can let us give you a hand, our friendly staff will help you get it done. Our convenient location will give you easy access to work and allow you to get back and relax in no time. Just visiting the area? After a day of adventure we are also ready to take care of you. Head back to the La Quinta Inn Terrell and enjoy a refreshing dip in our outdoor pool and bubbly spa. Hungry? Lunch and dinner are just a few seconds away. We have a large variety of restaurants located in the area just down the street from La Quinta. Then you can come & kick back and just relax. Each of our relaxingly non-smoking spacious guest rooms treat you to many of the comforts of home with luxurious bedding atop plush pillow-top mattresses, 32in. Flat-panel LCD TVs, wireless internet access, complimented with a refrigerator and microwave. Our wonderful guest rooms also have all the other extras you need to sleep great so you can wake up refreshed and ready to go. After a great night sleep, you can wake up to a Free Bright Side Breakfast. You will find items like hard boiled eggs, hot and cold cereals, pastries, muffins, bagels and fresh fruit. You also have all-you-can-drink coffee, hot tea, juices, milk and of course La Quinta's famous Texas shaped waffles. All that and a complimentary newspaper will get you going, up-to-date and ready to start a very productive day. Come and enjoy all that & let our warm and friendly staff pamper you during your stay here at the La Quinta Inn Terrell, TX. ... more   less 
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