The 2 Guys that checked me in were so unprofessional, Argueing as i checked in and very sloppy appearance and Bad attitude. i was told at checkin that i had to pull my doorknob up to get in my room and that turning it down didnt work, and i soon found out it took me about 5 attempts each time to get in my room, The room smelled so bad and just got worse as i stayed, they were trying to cover up the smell with air freshiners but it didnt work, there was guest laundry but the dryer was broken, didnt find that out till i put my clothes in it and the door wouldnt shut then had hold it closed and it took 3 cycles to dry the clothes, i guess fixing things is not there strong point. i woke up sweating all night and after not being able to breath and burning up i decided to check out early, left after night 2 of my 3 night stay. my wife works in terrell and we really needed a weekly rate here but the guys at the front desk were argueing about wether they had one or not then the one guy said "yea but you have to stay seven days for that" and i thought "really" obviously i have to stay seven nights for a weekly rate. but they never answered me and after 2 nights i felt i should have been paid to stay here, not the other way around.
- Official Description (provided by the hotel):
- The newly renovated La Quinta Inn Terrell hotel offers the comforts and conveniences of home while being just seconds away from trademark shopping attractions and several restaurants. Just 30 miles east of downtown Dallas, La Quinta Inn Terrell is conveniently located off of I-20 and Hwy 34 where you could experience a relaxing leisure stop or business trip. We are centrally located to a variety of popular attractions and business destinations like Tanger Outlet Mall, First Monday Canton Trade days, Lake Tawakoni, Clear Springs Scuba Park, Southwestern Christian College, Wal-Mart Distribution Center, Auto Zone Distribution Center & Russell Stover Candies among many others. In town for business? Enjoy complimentary Wi-Fi in our relaxing atmosphere throughout the hotel and in your guest room. Work from here or finish up the last seconds in the lobby or your guest room. Need it faxed or printed? You can let us give you a hand, our friendly staff will help you get it done. Our convenient location will give you easy access to work and allow you to get back and relax in no time. Just visiting the area? After a day of adventure we are also ready to take care of you. Head back to the La Quinta Inn Terrell and enjoy a refreshing dip in our outdoor pool and bubbly spa. Hungry? Lunch and dinner are just a few seconds away. We have a large variety of restaurants located in the area just down the street from La Quinta. Then you can come & kick back and just relax. Each of our relaxingly non-smoking spacious guest rooms treat you to many of the comforts of home with luxurious bedding atop plush pillow-top mattresses, 32in. Flat-panel LCD TVs, wireless internet access, complimented with a refrigerator and microwave. Our wonderful guest rooms also have all the other extras you need to sleep great so you can wake up refreshed and ready to go. After a great night sleep, you can wake up to a Free Bright Side Breakfast. You will find items like hard boiled eggs, hot and cold cereals, pastries, muffins, bagels and fresh fruit. You also have all-you-can-drink coffee, hot tea, juices, milk and of course La Quinta's famous Texas shaped waffles. All that and a complimentary newspaper will get you going, up-to-date and ready to start a very productive day. Come and enjoy all that & let our warm and friendly staff pamper you during your stay here at the La Quinta Inn Terrell, TX. ... more less
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