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“The real review!”
Review of Wes' Burger Shack - CLOSED

Wes' Burger Shack
Certificate of Excellence
Cuisines: American
Description: We serve breakfast from 7 am till 945 am. lunch is from 10am till 3pm
Restaurant details
Description: We serve breakfast from 7 am till 945 am. lunch is from 10am till 3pm
Reviewed August 3, 2013 via mobile

Food- top notch great chicken fried steak great hamburgers delicious
Value- u get more than what u pay for great pricing
Parking- if u are the 3rd customer goodluck u have to park and walk half a mile to get lunch
Waitstaff- garbage not friendly young kids working there got better things to do no responsiblities they forget ur there so u could go thirsty if u dont get their attention
Management- garbage they donot respond to complaints and the staff is a joke
Best thing to do is order by phone stop out front drop ir buddy off let him get the food to go and you will be happy otherwise be ready for a challenging experience

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Thank Baggerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wesshack, Owner at Wes' Burger Shack, responded to this reviewResponded February 25, 2015

wanted to say thank you for your honest and real review. sorry you had a bad experience with the wait staff and myself. We take a lot of pride in our service. My saying is we treat you like family here not a number. I'd like the opportunity to change your mind about the staff if you would like to give us another chance I will gladly buy your next meal. thanks again Wes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (150)
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126 - 130 of 150 reviews

Reviewed July 14, 2013

Went to Temple for Dr appt; wanted to eat at a place that we don't have. I googled restaurants and Wes' came up with great reviews, so we decided to give it a try! We were not disappointed at all! As soon as we walked in we were greeted by the friendly staff. Our waitress was very friendly & fast. Husband had the hamburger steak & I had chicken fried steak...both were so yummy!! Wes, the owner, walked around and talked to the customers---I really liked that!! You know it's a great local place to eat when there are police officers and sheriffs eating there!! We will be back & will tell anyone traveling through Temple to stop! Thanks Wes for taking time to talk to us & for making great food & hiring friendly staff!

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Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013 via mobile

Burgers and more here at this place downtown. Great for kids or large groups. Had a burger and it was very tasty. Onion rings were very good also.

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Thank Roger8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013

We actually found this place by reading the reviews on trip advisor. If you want good food at a reasonable price then this is the place to go. It is a typical home town cafe just off of the square in Temple. We could tell when we when in that it was a predominantly local crowd. Everyone seemed to know each other. It is not a fancy place but it has a great small town cafe atmosphere. The service was very prompt and friendly. The special that day was catfish or shrimp but we opted to get the hamburger. It was an old fashioned hamburger that was great! We also ordered onion rings, fried jalepeno slices, and fried mushrooms to go along with the burgers and they were great also. I will definitely go back if I am in the neighborhood around lunch time but don't expect to get dinner there. They are only open from 6:00 am to 3:00 pm on Monday through Friday.

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1  Thank tlb_teach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

This place is home to the locals, and I am a local, I would definitely come here for a home style burger, but as far as the "chef salad" , no I don't think I'll be paying $5 for a soup bowl of lettuce. A chef's salad to me is having ham, turkey, egg, and cheese. I would also suggest buying serving trays for the waitresses so they won't have to hold my beverage against their clothes.

It's a great place with a lot of business, don't get me wrong, but if your looking to get a good salad here... You will be disappointed.

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2  Thank GTO77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wesshack, Owner at Wes' Burger Shack, responded to this reviewResponded February 25, 2015

thank you for your review. after I read this review I had a meeting with all my staff and made all the girls make me a chef salad. our chef salads should come with lettuce tomato, pickle, cheese and choice of meat ( ham, chicken or bacon)and a half of a boiled egg. all six salads came out this way when I had them make them. I cant explain what happened that day but I will gladly get you another salad and I truly thank you for letting me know this happened. hope to see you again in the future and I'm sorry it took so long to respond to this I just now learned how to respond. thanks again Wes

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