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“Nice Place”

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Best Western Plus Sweetwater Inn & Suites
Ranked #2 of 11 Hotels in Sweetwater
Certificate of Excellence
Reviewed September 2, 2012

This is a very nice motel. The lobby was nice and check in was quick. The room was comfy and the beds were very nice and the bedding was wonderful. Thick towels and clean bath. Plenty ot toliet paper. The air worked great. Lighting was good and internet worked pretty good. The desk clerk was not very friendly but the lady at breakfast was nice and friendly. The waffle maker was out of order but the orange juice was good. The water in the bath took a while to warm up so be patient. Nice floor length mirror. The motel was quiet so we rested good. The only negative was the carpet is very dirty and needs cleaned. The desk was good and the tv was nice. Seems to be a safe area.

  • Stayed: August 2012, traveled on business
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Thank preach7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dipal P, Guest Relations Manager at Best Western Plus Sweetwater Inn & Suites, responded to this reviewResponded June 7, 2013

We are glad you enjoyed your stay at our property, and we would like to thank you for taking the time to give us your review. Being a busy hotel, we are always making improvements, and the carpet has been a work in progress, as we have already replaced two floors and we are working on the third. We strive to make everything as comfortable as possible, and try to meet every guests needs. We appreciate your business and hope to see you again soon.

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221 - 227 of 250 reviews

Reviewed August 16, 2012

Was there to give a class for work purposes, stayed 4 days. Cleaning crew was very detail oriented, A new Manager and she was very nice as was her staff. They are close to anything you need in there location right off I-20. I drove a total of 2 miles in 4 days while I was there. Clean and very spacious rooms.

  • Stayed: August 2012, traveled on business
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

Traveling to Arizona with a pet was a challenge. We decided to break the trip into three segments. Sweetwater was our 2nd stop along the way.
The hotel is about 6 years old, has nice big rooms, a great pool and is within walking distance of restaurants.
There isn’t much in Sweetwater, I think the central business district is not on the highway – so I may have missed the charm of Sweetwater.
The hotel staff was friendly and helpful, the breakfast was the same as other BW hotels and the hotel was generally a good place to stay. One complaint – the “pet friendly” rooms are on the 3rd floor, where the smoking rooms are located. The hallway smells like smoke, the room did not smell of smoke, just the hallway.

  • Stayed: July 2012, traveled with family
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Thank Solar-sailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

My family and I are residents Sweetwater and would normally have no need to stay in a hotel in our home town. When our air conditioner went out in July we were in desperate need of a cool room for a few nights. This hotel more than accommodated our needs. The room was beautiful and clean. The staff was excellent, kind, helpful and met our every need. I would recommend this hotel to anyone and hope this review is forwarded to the corporate office of Best Western. Thanks again for all your help.
...A VERY SATISFIED CUSTOMER

  • Stayed: July 2012
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Thank Cja460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

Stayed here on way back to Houston. Not too many options in Sweetwater, but thinking the Best Western is always a good choice, decided to stay here. What a mistake. As the previous review mentioned (wish i had seen that earlier!) employees were not interested at all; the words they used were friendly but their attitude was not.
The room was ok, but PLASTIC cups in a best Western ???? So NOT what I expect from these hotels.
And then there was the breakfast which was supposedly a ' full hot breakfast' . After having an excellent experience in the BW PLUS in Sedona we were looking fwd to this. What a disappointment. There was some half warm egg dish and you could make your own waffles but that was about it. The only hot thing was the water for the tea, which you needed to get in the kitchen.
Overall, a very bad BW experience and most certainly NOT worthy of the PLUS add-on.

  • Stayed: June 2012, traveled with family
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1  Thank Roger61Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2012

I used to stop here every year in Feruary with not a problem. This year I gave a not so good review about surly employees in the hotel especially the desk people. Much to my surprise I got a phone call sometime later from the manager ? who really seemed to want to know what had happened. She was sweet and polite and in the end promised some things of which she was very vague...free stay next time? Who knows. Whatever, she was going to do something for me, or send me something, and apologized for the conduct of her employees. Never heard from her again Nada. This is typical nonetheless of many hotel managers. Too bad but I will not stay there again due to the lies from the manager and once again, the surly employees. Look across I-20 and there are a couple hotels that look very nice...am staying there next Feb. Dump this one please.

Room Tip: Rooms on south side quieter, no kidding...barking dogs on north side in subdivision if one could cal...
See more room tips
  • Stayed: February 2012, traveled solo
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1  Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

Very nice receptionists. Room cleaned & towels changed every day. Good Bed. Excellent Breakfast and helpful attendant. Price comparable to other hotels.

  • Stayed: June 2012, traveled as a couple
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Thank RRCOLEMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Sweetwater Inn & Suites

Address: 300 NW Georgia Ave, Sweetwater, TX 79556-7856 (Formerly BEST WESTERN PLUS Sweetwater Inn & Suites)
Phone Number:
Location: United States > Texas > Sweetwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Sweetwater
Price Range: $88 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sweetwater Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Travelocity, TripOnline SA, Orbitz, Cancelon and Hotwire so you can book your Best Western Plus Sweetwater Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sweetwater Best Western

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