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“Great Customer Service”

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Best Western Sugarland Inn
Ranked #3 of 9 Hotels in Sugar Land
Certificate of Excellence
Reviewed February 18, 2014

I am currently staying here for work purposes and I am very pleased to say that the front desk clerk by the name of Sylvia is very helpful and informed us about their complementary breakfast and happy hour for the guests. The hotel here provides a variety of beverages along with a couple orders which is a perfect little appetizer after having a long day at work, it surely made us feel very welcomed. The hotel looks very fairly new and clean!! I will definitely be a returning guest. I highly believe in first impressions and I would gladly recommend this hotel to my family and friends and to those who are traveling on business..this is like a home away from home environment setting.

Room Tip: Hotel is overall pretty much peaceful and quiet.. The location is perfect, not right off the main hi...
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  • Stayed: February 2014, traveled on business
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Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 - 206 of 271 reviews

Reviewed February 16, 2014

I stay here often for business. Friendly staff good breakfast and happy hour in the evenings set this hotel apart from many I stay at. There are also a few good restraunts near by so that is always a plus.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Jarrett L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

I have stayed in this hotel around 8-10 times and have always had great service and friendly staff. Never had a problem and prices have always been fair as well. The room is always clean and they always have nice amenities such as microwaves and coffee in the room as well as personal refrigerators. They also have internet access and it had always been fast and reliable. They have a good breakfast with pancakes, eggs, bacon, sausage and much more. It isn't great but it is at least good. I recommend this hotel if you are in this area.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

We stay here very often and love it. Staff always very helpful, very thing always clean. Breakfast is good and they change it up some, if run out of anything they are very quick to take care of it. Happy hour in evening Monday thru Thursday, wine, beer, and soda with some little pretzel things. Large TVs in rooms with cable, good free internet. Nice work out room and a small office so you can get on their computer if needed. We stay there so often I hug staff when we get there and leave. Great people

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
Thank Tommy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

We recently spent four nights at this motel wit was thoroughly enjoyable. It is near a major
route into Houston, but far enough that there is no traffic noise. The staff was very courteous and helpful with directions, suggestions, etc. The breakfast was very good each morning.
I would recommend this motel to wanting a nice, quiet place to stay in the Sugar Land area.
Especially helpful was Jayesh.

  • Stayed: March 2013, traveled with family
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1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

Rooms and common areas were very clean, the beds were comfortable, good value, and Vick was great to work with. I would suggest asking for a room on the highest floor possible-where the foot noise from above was not terrible, it was still noticeable.

Room Tip: Higher floors have less above foot noise
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  • Stayed: January 2014, traveled on business
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Thank DianeMHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

The compassion expressed and subsequent service and assistance from Vick was amazing! We were on the road for 2 days on the way to MD Anderson to visit a dying family member .Stressed and exhausted we needed extra compassion. We got outstanding service. Needed a map to get to the hospital and Vick printed it for us! Thanks keep up the good work! We know where to stay next time! The rooms were clean comfortable, breakfast with a great variety and great attention from staff!

  • Stayed: January 2014, traveled with family
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Thank sunnyskies2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Sugarland Inn

Address: 6330 E River Park Dr, Sugar Land, TX 77479
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sugar Land
#3 Family Hotel in Sugar Land
#4 Business Hotel in Sugar Land
Price Range: $96 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Sugarland Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
New 3-story indoor corridor hotel open in January 2008! Resort style heated pool & whirlpool! ... more   less 
Reservation Options:
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Also Known As:
Best Western Sugar Land

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