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“great for the money”

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Hyatt Place Houston/Sugar Land
Ranked #1 of 9 Hotels in Sugar Land
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 5, 2013

beautiful new hotel, clean, surrounded by a small lake. Breakfast buffet with a lot of choices including fresh fruit. it ends at 9 on weekdays which is a little earlier when you're on vacation with kids. Gym was nice, on some machines the tv was not working. my son loved the free wifi. Too bad the pool is not covered. No jacuzzi. Rooms are big and nice. The bed has pillow soft top.

  • Stayed: January 2013, traveled with family
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1  Thank gggg1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda C, Director of Sales at Hyatt Place Houston/Sugar Land, responded to this reviewResponded February 11, 2013

Thank you very much for your feedback. I was responding to a recent review when I noticed yours. Thank you for the heads up regarding the malfunctioning TV on some of the gym equipment. I have asked our maintenance crew to please check all of them to ensure that they are all in working order. On your next visit this should no longer be an issue. I am glad to hear your son enjoyed the free wifi. Nowadays, I can't imagine wifi in a hotel being anything but free! We hope to welcome you back soon. Kind Regards, Linda

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538 - 544 of 604 reviews

Reviewed December 26, 2012

Everything that you could expect, clean, very well located. We only expend one night in our way to Galveston, but it was better than what I was expiating. Very clean, room very comfortable and spacious.

  • Stayed: December 2012, traveled with family
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Thank GerardoGonzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2012

We've visited this Hyatt a number of times and still find it is the best around. Very nice front desk personnel, and the hotel property is pristine. Our room was clean as always. More than reasonably priced. Breakfast had a good variety and was well stocked. We were hungry late Saturday night and ordered a flat bread pizza and a muffin. They called the room when it was ready and the food hit the spot. Nice touch. We will return when in Houston area again.

Room Tip: High floor facing the lake.
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  • Stayed: December 2012, traveled as a couple
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Thank BillBon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

it a clean and affordable hotel. i have stayed there for three night to scape the high season at the Houston Galleria area. the room are clean & well designed. Free WIFI, free breakfast and free parking. First Colony Mall & a Super Target are nearby (less than 5 minutes driving)

  • Stayed: November 2012, traveled with family
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Thank MAQi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

This is a fantastic hotel! Seems newly built. It is clean, rooms are spacious and very nice. There is a cafe offering 24hr service as well as free buffet breakfast in the morning. Convenient location and friendly staff. I have no negative comments would deaf stay here again.

Stayed: November 2012, traveled with family
Thank mv99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

We had a refreshingly nice room on the 7th floor with a beautiful view of the lake and park! The room was clean with contemporary furnishings, a wonderful couch with a chaise and a large swivel flat screen tv. The bed was the most comfortable bed I've ever slept in away from our home. If you don't like puffy pillows then bring your own. Huge shower. Priced well! We will come back.

Stayed: November 2012, traveled with family
1  Thank Ncmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda C, Director of Sales at Hyatt Place Houston/Sugar Land, responded to this reviewResponded November 25, 2012

Thank you for sharing with others some of the nicest features of our hotel! Yes - it is hard to beat waking up and looking out your window to see the lake and the fountains. Our 8ft sectional adds so much comfort to the room, it is just perfect for a relaxing stay. I have not heard our pillows described as "puffy" before, but I suppose that is as good as any other description :-) By the way, we have had guests ask for the web site where the Hyatt bed can be ordered and shipped to their homes. Just as you said, they also thought it was the best bed they had ever slept in. If you are interested in buying one please contact me at linda.cahue@hyatt.com. We hope to see you again soon! Linda

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Reviewed November 19, 2012

I stayed at the Hyatt Place Houston/Sugar Land for 4 nights . Front desk staff members were courteous and helping out at whatever I need in order to be made me feel very good and comfortable. The lobby & rooms were very clean and beautifully decorated. There is a free shuttle to go 5 miles around the hotel which takes you to good restaurants and some shopping centers close by.

  • Stayed: November 2012, traveled on business
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Thank Rosa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda C, Director of Sales at Hyatt Place Houston/Sugar Land, responded to this reviewResponded November 23, 2012

I stayed at the Hyatt Place Houston/Sugar Land for 4 nights . Front desk staff members were courteous and helping out at whatever I need in order to be made me feel very good and comfortable. The lobby & rooms were very clean and beautifully decorated. There is a free shuttle to go 5 miles around the hotel which takes you to good restaurants and some shopping centers close by.

We were delighted to have you with us visiting all the way from Caracas Venezuela! It is nice to hear that we were able to make you feel comfortable and well taken care of, specially being so far from home. On your next trip to our city we hope to have the opportunity to welcome you back.

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Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478-3394
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Price Range: $109 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land

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