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“Nice place to stay”

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Hilton Garden Inn Houston / Sugar Land
Ranked #4 of 9 Hotels in Sugar Land
Certificate of Excellence
Vancouver
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice place to stay”
Reviewed September 28, 2012

I stayed here for 3 nights while on a recent business trip. Check-in was quick and easy. The place is clean and inviting and the front-desk staff make a point of saying hello as you walk by. My room was large and well-equipped including free wifi. There are a few restaurants within easy walking distance. Most importantly for me, the place was quiet, even though I know it was full for the time I was there. The shuttle van to nearby restaurants is complimentary. Will definitely stay here the next time I'm in Sugar Land.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JNB2YVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM10, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review, December 2, 2012
Thank you for for taking the time to post your comments. We're all gratified that you had an enjoyable stay and we look forward to your return.

Thank you again,

Curtis Reitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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505 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
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English first
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2012

Once I got inside, the property was as expected. But the entry needs a big clean-up of MANY MANY CIGARETTE BUTTS littering the landscape area near the entryway. I asked and they said it was not a "designated smoking area", thus no receptacle for the butts! But they still need a place for people to throw the cigarettes away as they enter the property. I do not smoke, and I thought the entry looked horrible. Plus, there were lots of weeds growing in the landscape area right by the front door. More care should be taken, it is the first impression that counts!

Stayed September 2012, traveled on business
Helpful?
2 Thank ellen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGM10, Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review, September 16, 2012
Thank you for taking the time to suggest ways we can improve our hotel. We have a new landscaping company starting just this week. Thank you again your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 27, 2012

Stayed here while visiting family in Sugarland. Room with two queens, 3rd floor, very comfortable, plenty of room with 3 (myself, wife & daughter) and luggage. Cannot comment on the food or bar, we ate out every night. There is a large store directly across the street which we found very convenient for snacks and drinks. We flew into Houston and found it very easy to find using our Garmin GPS. Room was clean & quiet, staff was helpful, pool was nice. Will stay here again next time we visit.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bmak57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2012 via mobile

this is the second time I have stayed here for work and it is a great hotel. our company had a meeting here and the stay really did a good job with the food, refilling our drinks during the meeting. rooms are nice and clean and best of all very quiet. thanks I had a good stay!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adampuge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
housl, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review, August 17, 2012
Thank you for your kind comments. That fact that we were able to insure your comfort means everything to us. We look forward to serving you in the future. Happy travels, Curtis Reitz GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
199 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed July 9, 2012

I live very close to this hotel but stayed here for 3 days while my house was getting painted. After a frustrating experience with the front desk lady my reservation was fixed and i was in my junior suite. As an Honors member i expected the treatment i got at other properties, but nothing special. Oh well, It was very clean, nice, modern, 2 flat screen tvs with AV hookups ( a must when traveling withkids who want to watch DVDs). Free parking and wifi. Beds were very comfortable and you could adjust the firmness! Housekeeping although very late 3pm was phenomenal and left rose towels everywhere. This is a great location across from HEB grocery store, several restaurants Cheddars, Fadi's, short drive to the Museum of natural science. Would be great for those visiting Flor schulmberger and neighboring businesses. The front lobby has a very inviting sitting area and the breakfast at 10.95 was delicious made to order omelets, pancakes, you order and they bring it to your table. Fun pool area that my room looked into. The wait staff at breakfast were incredible, great customer service, i will be back for the food!

  • Stayed July 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prissywanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 27, 2012

Rented a Jr. Suite for a sleepover birthday party. The room was very nice. Hotel staff was pleasant. The area is great! Would definetly stay here again. We didnt try the breakfast as it was not complimentary, but the guest that were in the breakfast area seemed to enjoy themselves...

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with cheaprooms.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin TX
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 5, 2012

We stayed is this hotel for 2 nights and the service was good. The hotel is clean and the rooms are nice.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bleu27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston / Sugar Land

Property: Hilton Garden Inn Houston / Sugar Land
Address: 722 Bonaventure Way, Sugar Land, TX 77479-4520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Sugar Land
#3 Romantic Hotel in Sugar Land
#4 Family Hotel in Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston / Sugar Land 3*
Number of rooms: 202
Official Description (provided by the hotel):
The Hilton Garden Inn Houston/Sugar Land hotel is in Southeast Houston close to big companies like Texas Instruments, Baker Petrolite, and Fluor Daniel. Every hotel room and suite has a comfortable adjustable bed, free WiFi, 32-inch flat screen HDTV, refrigerator, and microwave. The onsite restaurant, Great American Grill, serves breakfast, dinner, and evening room service. The hotel also offers an outdoor pool and whirlpool, fitness center, business center, and 6700 sq. ft. of meeting space. ... more   less 
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Also Known As:
Hilton Garden Inn Houston / Sugar Land Hotel Sugar Land

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