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Drury Inn & Suites Houston Sugar Land
Ranked #5 of 8 Hotels in Sugar Land
Certificate of Excellence
Los Angeles
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“I was impressed!”
Reviewed June 13, 2011

Went to a training class in Houston. Checked out the prices of the other hotels and chose the Drury Inn and Suites. Was so impressed with the service and the amenties. Check in was a breeze, the room was nice and spacious. Full breakfast and Complimentary Happy Hour with Beer, Wine and lots of choices of finger foods. I went down to the desk for a coffee packet and they thought I wanted coffee then and made a pot just for me!

Amazing staff and great accommodations, will check the website before my next trip for either business or pleasure.

Room Tip: I think they are all good!
See more room tips
  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cancunlover42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    79
    44
    13
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    4
See reviews for
47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Chicago, IL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 28, 2010

Stayed here 5 nights during first week of March 2010 during Houston Rodeo at Reliant Center. Anyhow, this was our first trip to Texas. Staying at the Drury Inn in Sugar Land, TX (located southwest of Houston) felt like home away from home. The front desk people were friendly and prompt. The room/maid service was attentive. The facility was clean. The neighborhood was safe and secure. Although, close to US 59 (Southwest Freeway), our room was quiet. Breakfast and evening Kickbacks were delicious. Overall, a great place to stay while touring the Houston area.

  • Stayed March 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank -NICOOL61-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, TX
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2010

This was the best hotel of our cross country trip! We had an outstanding stay here. The whole property was very nice. The breakfast and evening kickback was wonderful. They have a business center and a nice heated pool/jaccuzzi to relax in at night.

The room was nice and clean. I extended our stay a couple of nights and the hotel was very easy to work with.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank FLGamecockJAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 13, 2010

Our family had two rooms for two nights at this hotel on the recommendation of Tripadvisor and our family in Houston. We were very unhappy. The rooms are very small. The bed and beddings were poor quality and the hotel smelled like chlorine from the swimming pool. The only provision in the bathroom was soap and a very poor quality shampoo - no lotion, shower caps, etc. The wash cloths and towels were very thin and very rough. The breakfast was adequate but they provided only one newspaper for the entire breakfast room (most hotels provide for all rooms). When I ask at the desk if they had another paper I was told I could buy one at the stand around the corner. We did buy one and it turned out to be a Houston Chronicle rather than the USA Today we were looking for. I had planned to stay at the Holiday Inn Express just down the street but followed the usually excellent advise on TripAdvisor. Next time I'll try the Holiday Inn Express.

  • Stayed January 2010, traveled with family
    • Value
    • Location
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Helpful?
2 Thank bettyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimChappell, eMarketing Specialist at Drury Inn & Suites Houston Sugar Land, responded to this review, January 19, 2010
We appreciate hearing from our guests and thank you for your feedback. We truly value your business and sincerely apologize that you had concerns during your stay at our hotel. Your comments have been shared with hotel management to follow up with our housekeeping and maintenance teams. We work hard to provide our guests with great service and great amenities and are sorry to hear that the level of service you received was not what you expected and deserved. Again, your comments have been shared with management to help us focus on areas we can work to improve. If you have any further questions or concerns about your visit, please let us know and we are happy to help. Thanks for choosing Drury Hotels and we do hope you will give us additional opportunities to serve your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 15, 2009

Great reception detail and location even though right off the hway 59... u couldnt hear a thing... very clean rooms.. small pool ( didnt get the chance to use it).. good bfast.. complimentary drinks and snacks in the evening,,, all together.. absolutely GREAT value and service for 80 dollar /nite. Accross the street- one of the Papa's tex-mex restaurants- still drooling ovefr the collosal shrimp and the beef fajita dish!! Would def consider staying there again preferably with my hubby !

  • Stayed October 2009, traveled on business
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Helpful?
1 Thank msx2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 12, 2009

Stayed in a suite for one night during a long car trip. The hotel was much nicer than I anticipated, and the staff were all super nice. The room was comfortable, roomy and very clean. The free breakfast was just fine. I would definitely stay here again.

Don't bother with the Pappasitos' restaurant next door. The food is very overpriced but just mediocre and the margaritas have no appreciable alcohol even though they cost $9 each. You'll get a better meal at the local Whataburger for about 1/4 the cost.

  • Stayed August 2009, traveled with family
    • Value
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Helpful?
1 Thank OrangeLeopard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 27, 2009

The workers were fantastic. They went out of their way each day of my stay to make me feel comfortable. My family loved the hot start breakfast, and we put the free long distance to good use. The hotel is located in a good part of town, and the parking lot is gated. This hotel is definitely a better alternative if you dont want to stay around the Houston downtown area. The problems- The pool is WAY too cold. For it being for hot outside, you'd think their indoor/outdoor pool would be warmer. Also, the hotel does show its age. With a few decorative upgrades and perhaps 2 queen beds instead of full beds..this hotel could be even better. Overall, a great hotel with good soundproofing. I heard no other guests. The new flat screen tvs were nice too.

  • Stayed July 2009, traveled with family
    • Value
    • Location
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Helpful?
2 Thank JMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Houston Sugar Land

Property: Drury Inn & Suites Houston Sugar Land
Address: 13770 Southwest Fwy, Sugar Land, TX 77478-3519
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Sugar Land
#5 Business Hotel in Sugar Land
Price Range (Based on Average Rates): $
Hotel Class:3 star — Drury Inn & Suites Houston Sugar Land 3*
Number of rooms: 133
Official Description (provided by the hotel):
Sugar Land, TX is southwest suburb of Houston: a residential community and business district off I-59/I-69. The Drury Inn & Suites Houston Sugar Land is a half-mile from Imperial Sugar corporate headquarters near shopping, dining and golf. Hot breakfast served daily, free to all guests, as well as 5:30 Kickback(R) every evening with free hot food and cold beverages. ... more   less 
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Also Known As:
Drury Inn & Suites Sugar Land-Houston Hotel Sugar Land
Drury Inn And Suites Sugar Land-Houston
Drury Inn Sugar Land
Drury Sugar Land
Drury Inn Sugarland
Drury Inn Hotel Sugarland

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