We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Exceptional Customer Service” 5 of 5 bubbles
Review of Sleep Inn & Suites Stafford

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Sleep Inn & Suites Stafford
Ranked #6 of 17 Hotels in Stafford
Stafford, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional Customer Service”
5 of 5 bubbles Reviewed October 24, 2013

Joe and David at the front desk have gone above and beyond my expectations. I am attending training in Stafford and have stayed at the hote for five (5) consecutive weeks and will be here for five (5) more weeks. They have continosly to handled all of my requests in the most professional, courteous and positive manner. They are oustanding assests to your staff and wanted to make sure thier supervisors aware of their exceptional job performance.

Sincerly,

DH

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, October 25, 2013
I am so pleased you enjoyed your recent stay. We hope to see you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

82 reviews from our community

Traveler rating
    27
    33
    14
    4
    4
See reviews for
26
10
8
28
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Austin, Texas
Level Contributor
387 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

Upon entering there were about 25 bikers hanging outside playing music and drinking. We were worried. Inside, it was clean and nicely done. We had reserved a King room but they said they were out so we had to take a double queen room. Not cool. However, the room was clean, updated with good cable, wifi and a/c. Breakfast had many choices and plenty of places to sit. Beds, though small, were comfortable and we never heard a noise throughout the night. If we had the room we reserved and paid for, I would have given it a higher rating. Will stay again if the rate is right.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank djz032070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, September 20, 2013
We are so please you enjoyed you stay and we hope to see you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gastonia, North Carolina
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed August 25, 2013 via mobile

We stayed here with a wedding party and it was terrible. The rooms are hot/sticky and smell moldy. The sheets feel damp. Workout room is sub par, and constantly run out of coffee and amenities in the lobby.

Our rooms weren't cleaned for two days. When we approached the management, they wouldn't return our calls and nobody addressed the problem. We had to clean our own rooms.

Please save yourself the frustration and find another hotel. This one doesn't seem to care to earn anyone's business.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank slakhany1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, August 26, 2013
Should you have had an issue it would have been addressed. Our housekeeping team is here to serve you. After looking into your alleged allegations it appears housekeeping did attempt to clean your rooms but your guest would not vacate the room. For our housekeepers safety they are not allowed to go into guestroom with guest inside. Coffee is provided 24 hours a day and is also placed in your guest room. I'm sorry if you had to wait to get some freshly made..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spencer, Tennessee, United States
1 review
1 of 5 bubbles Reviewed August 21, 2013

Bitten by a Brown Recluse Spider during my stay inside this hotel, at first was transported to a clinic of choice by the hotel and offered to pay for medical treatment, but when it became apparent that the injuries were much more serious, requiring a 9 day hospital stay they backed out of the offer to pay for medical expenses, and turned it over to their insurance company that has offered to pay $3500.00 worth of payments for $43000.00 worth of medical expenses.
AND CHARGED ME FOR THE NINE DAYS I WAS AT THE HOSPITAL.
DO NOT EVEN THINK OF STAYING AT THIS HOTEL!!!!

  • Stayed September 2012, traveled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Ed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, August 26, 2013
I find this very disturbing and alarming when you reported this to the Assistant Manager you stated you were bitten at your job. Staff encouraged you, checked on you and called to see of your status while you were out. You were billed because your room was already pre- paid for remember you were one our weekly program. Should you have informed us to box up your personal belongings we would have done so. Again we thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
138 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed July 14, 2013 via mobile

This hotel is decent value for the money. Pretty standard hotel. Rooms are clean with refrigerator, microwave and coffee. The fitness center does not have enough equipment to be called that; just 3 cardio machines in an overheated room.

Breakfast is not bad. A few hot items and continental.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sesa38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, July 26, 2013
Thank you for taking the time to rate our hotel. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 22, 2013

This property is immaculately clean you are paying for a 2 star hotel & getting in return a 4 star experience. I will certainly stay at this hotel whenever I'll be visiting the Houston area. The staff was very courteous, rooms were spacious & clean. It was overall a great experience.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, July 7, 2013
Your kind words are greatly appreciated. We hope to see you on your next visit and please consider us your home away from home. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
488 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

Good rooms. Service very helpful breakfast and snack dinner not gourmet but very good for he price. Good amenities, very clean and comfortable. I would recommend this hotel to any business traveler. We booked a number of rooms and all was as promised.

Room Tip: All rooms very nice and clean.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yodatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this review, April 26, 2013
Thank you for your kinds words they are greatly appreciated. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Stafford
0.1 mi away
Comfort Suites Sugar Land
Comfort Suites Sugar Land
#3 of 17 in Stafford
4.5 of 5 bubbles 145 reviews
0.2 mi away
Hampton Inn Houston Stafford
0.4 mi away
Homewood Suites by Hilton Houston-Stafford
Show Prices
Show Prices
Show Prices
3.1 mi away
Hyatt Place Houston/Sugar Land
1.1 mi away
Drury Inn & Suites Houston Sugar Land
0.6 mi away
Staybridge Suites Houston Stafford
Show Prices
Show Prices
Show Prices

Been to Sleep Inn & Suites Stafford? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn & Suites Stafford

Property: Sleep Inn & Suites Stafford
Address: 4810 Alpine Dr, Stafford, TX 77477-4136
Phone Number:
Location: United States > Texas > Stafford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Stafford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites Stafford 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Choice Hotels, Orbitz and Priceline so you can book your Sleep Inn & Suites Stafford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn Stafford
Stafford Sleep Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing