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“Clean, good breakfast and price, but they got the room wrong”

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Sleep Inn & Suites Stafford
Ranked #8 of 17 Hotels in Stafford
Reviewed September 15, 2013

Upon entering there were about 25 bikers hanging outside playing music and drinking. We were worried. Inside, it was clean and nicely done. We had reserved a King room but they said they were out so we had to take a double queen room. Not cool. However, the room was clean, updated with good cable, wifi and a/c. Breakfast had many choices and plenty of places to sit. Beds, though small, were comfortable and we never heard a noise throughout the night. If we had the room we reserved and paid for, I would have given it a higher rating. Will stay again if the rate is right.

  • Stayed: September 2013, traveled as a couple
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Thank djz032070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded September 20, 2013

We are so please you enjoyed you stay and we hope to see you back again soon.

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64 - 70 of 96 reviews

Reviewed August 25, 2013 via mobile

We stayed here with a wedding party and it was terrible. The rooms are hot/sticky and smell moldy. The sheets feel damp. Workout room is sub par, and constantly run out of coffee and amenities in the lobby.

Our rooms weren't cleaned for two days. When we approached the management, they wouldn't return our calls and nobody addressed the problem. We had to clean our own rooms.

Please save yourself the frustration and find another hotel. This one doesn't seem to care to earn anyone's business.

  • Stayed: August 2013
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Thank slakhany1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded August 26, 2013

Should you have had an issue it would have been addressed. Our housekeeping team is here to serve you. After looking into your alleged allegations it appears housekeeping did attempt to clean your rooms but your guest would not vacate the room. For our housekeepers safety they are not allowed to go into guestroom with guest inside. Coffee is provided 24 hours a day and is also placed in your guest room. I'm sorry if you had to wait to get some freshly made..

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Reviewed August 21, 2013

Bitten by a Brown Recluse Spider during my stay inside this hotel, at first was transported to a clinic of choice by the hotel and offered to pay for medical treatment, but when it became apparent that the injuries were much more serious, requiring a 9 day hospital stay they backed out of the offer to pay for medical expenses, and turned it over to their insurance company that has offered to pay $3500.00 worth of payments for $43000.00 worth of medical expenses.
AND CHARGED ME FOR THE NINE DAYS I WAS AT THE HOSPITAL.
DO NOT EVEN THINK OF STAYING AT THIS HOTEL!!!!

  • Stayed: September 2012, traveled solo
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Thank Ed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded August 26, 2013

I find this very disturbing and alarming when you reported this to the Assistant Manager you stated you were bitten at your job. Staff encouraged you, checked on you and called to see of your status while you were out. You were billed because your room was already pre- paid for remember you were one our weekly program. Should you have informed us to box up your personal belongings we would have done so. Again we thank you for staying with us.

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Reviewed July 14, 2013 via mobile

This hotel is decent value for the money. Pretty standard hotel. Rooms are clean with refrigerator, microwave and coffee. The fitness center does not have enough equipment to be called that; just 3 cardio machines in an overheated room.

Breakfast is not bad. A few hot items and continental.

  • Stayed: July 2013
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Thank Sesa38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded July 26, 2013

Thank you for taking the time to rate our hotel. We look forward to seeing you again.

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Reviewed June 22, 2013

This property is immaculately clean you are paying for a 2 star hotel & getting in return a 4 star experience. I will certainly stay at this hotel whenever I'll be visiting the Houston area. The staff was very courteous, rooms were spacious & clean. It was overall a great experience.

  • Stayed: February 2013
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Thank Amin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded July 7, 2013

Your kind words are greatly appreciated. We hope to see you on your next visit and please consider us your home away from home. Thanks again.

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Reviewed April 12, 2013

Good rooms. Service very helpful breakfast and snack dinner not gourmet but very good for he price. Good amenities, very clean and comfortable. I would recommend this hotel to any business traveler. We booked a number of rooms and all was as promised.

Room Tip: All rooms very nice and clean.
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  • Stayed: July 2012, traveled with family
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Thank Yodatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded April 26, 2013

Thank you for your kinds words they are greatly appreciated. We look forward to seeing you again soon.

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Reviewed March 17, 2013

Courteous staff, even greeted us during breakfast. Rooms were clean and comfortable. If the indoor pool would have been heated, I would have rated the property excellent. Nevertheless, I would stay there again.

  • Stayed: March 2013, traveled with family
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Thank Lance P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'Andre H, General Manager at Sleep Inn & Suites Stafford, responded to this reviewResponded March 18, 2013

We are so pleased to have been able to meet all your needs. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Stafford

Address: 4810 Alpine Dr, Stafford, TX 77477-4136
Phone Number:
Location: United States > Texas > Stafford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Stafford
Price Range: $79 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Stafford 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Sleep Inn Stafford
Stafford Sleep Inn

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