We normally stay at the Comfort Inn and Suites next to the Sleep Sleep Inn.
On this trip we thought a change in our accommodation would be something
new. This was a big mistake.
Upon arrival we checked into our room and things started to go down hill.
We started to unpack our stuff and after about 5 minutes the power went out in our room. We went to the desk and explained to herabout the problem. The desk was very helpful and we were given an adjacent room and
also given a $20 credit on our first night stay which I thought was very nice and it was. Things were looking good at this point. This was day 1.
On day 2 we had the included breakfast which was ok. We left for the day around 12:30 pm. I removed the Do Not Disturb Sign and told the housekeeper we were leaving and the room was ready for service.
We came back to our room around 10:30 pm to get some sleep. I opened the door and to my suprise our room had not been touched. I then went to the desk and was given towels and wash clothes. I was not a happy camper at this point. The desk person was nice but could not figure out the problem and apologized. My wife asked to speak to the the manager and she said he was unavailable. The desk clerk said that she would call him and have him call her on her cell phone. The return call never happened.
On day 3 everything was just as it should have been this was a welcome relief.
The next morning on check out we had a problem with the bill. The clerk had no record of the $20 credit for the 1st night. After we explained and about 15 minutes later things were resolved. It seems to me that the management of this property has some definite employee issues.
We were really glad to get out of this hotel and put it behind us.
We will be staying at the sister property Comfort Suites on our next trip.
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- Also Known As:
- Sleep Inn Stafford
- Stafford Sleep Inn