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Days Inn & Suites - Sugarland/Stafford
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Reviews (143)
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109 - 114 of 143 reviews
Reviewed May 9, 2013

I was forced to go there as it was the only available hotel close to a convention center, all others were booked...
Now I know the reason: this is a dreadful hotel. Hotel is not clean, to say the least, service is absolutely non existent, rooms are terrible , there are 3 breakfast tables for the whole hotel, breakfast is unbeatable, except the waffle...
Rooms stinks cigarette. Windows are broken...
And then of course, they triple the price during the convention...

Room Tip: There are no good rooms....
  • Stayed: May 2013, traveled on business
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1  Thank sagittarius111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley A, Manager at Days Inn & Suites - Sugarland/Stafford, responded to this reviewResponded August 29, 2013

On behalf of Days Inns & Suites I would like to apologizes that our hotel was not up to your satisfaction. We are in the process of renovating our hotel to fix the issues we have and to update our property. I hope you will reconsider and give our hotel another try and let us prove to you why Days Inn is a good choice to stay at.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

I and my 2 associates had business meetings in Houston during OTC the week of May 5-8 2013. We booked our room directly thru the DAys Inn website. A room that usually runs $60-75 per nite was priced at $169. Price increase to take advatage of the hotel capacity that week.. we call that gouging. The rooms were terrible, toilet overflow with wet carpets in one of our rooms, blood stains on the pillows, feces on the bathroom wall and dead locks not properly working in any of our rooms. The entire property is in distressed state, lights not working, AC not cooling, enitre place STUNK. Took us 15 minutes to check in and we were told we had to prepay the enitre stay to get a room. DO NOT STAY HERE.

Room Tip: DON'T STAY HERE.... nothing here is clean or safe.
  • Stayed: May 2013, traveled on business
    • Value
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Thank anne e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley A, Manager at Days Inn & Suites - Sugarland/Stafford, responded to this reviewResponded August 29, 2013

On behalf of Days Inns & Suites I would like to apologizes that our hotel was not up to your satisfaction. We are in the process of renovating our hotel to fix the issues we have and to update our property. I hope you will reconsider and give our hotel another try and let us prove to you why Days Inn is a good choice to stay at.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

I stay at these hotels around Texas and this is the first time a front desk staff is so sick and rude. Otherwise the stay would have been pleasant and good.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Days Inn
Thank Ricardo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley A, Manager at Days Inn & Suites - Sugarland/Stafford, responded to this reviewResponded August 29, 2013

On behalf of Days Inns & Suites I would like to apologizes that our hotel was not up to your satisfaction. I do apologizes that the customer service at the front desk was horrible. Customer service is our number one priority at our hotel. We are in the process of renovating our hotel to fix the issues we have and to update our property. I hope you will reconsider and give our hotel another try and let us prove to you why Days Inn is a good choice to stay at.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ashley A, Manager at Days Inn & Suites - Sugarland/Stafford, responded to this reviewResponded August 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 24, 2013

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ashley A, Manager at Days Inn & Suites - Sugarland/Stafford, responded to this reviewResponded August 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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