We stayed 2 nights at La Copa Inn for a family wedding weekend. If we had stayed any longer or if this had been an actual family vacation I would have been EXTREMELY disappointed. I will never stay again at this hotel.
We booked a 2 bedroom family "suite" and were assigned Room 202, which was actually a bedroom & living room where the living/kitchen area had been converted to a bedroom by the hotel removing the couch and sticking 2 queen beds in the living space and calling it a "second bedroom". As a result, the front door opened directly into one of the bedrooms (meaning whoever was in the farthest bedroom had to walk through the second room to enter or leave the suite - no privacy for changing or sleeping!). Also, the shared bathroom was inside the second bedroom (meaning whoever was in the first bedroom had to walk into the second bedroom to disturb those patrons to use the restroom - again no privacy!). Bottom line, no common area in this "suite" AT ALL (I can't believe they even call it a suite - false advertisement, in my opinion) - it was basically like connecting hotel rooms except one room had no bathroom. There was a fridge, microwave, sink, stove, table with 2 chairs, and T.V. in the entry bedroom, which was a little awkward sleeping in that space and NO WINDOW, which made it a bit dingy, dark and depressing. Pretty awful. The lighting was terrible in the entry room - just two dim overhead lights and a bedside lamp. One of the overhead lights was out when we arrived and we asked the front desk to send maintenance to change the bulb, but that never happened (we weren't really surprised). The bathroom air vent needed to be cleaned - dark dust was clinging to it and coming down the wall a little. Normal for any vent, but most $300/night hotels maintenance this by wiping the vents or vacuuming as part of the regular cleaning schedule. Our suite room was tiled, which just feels more "icky" when you are at the beach. We were constantly wiping sand away from everything and getting it all over our feet - in our own hotel room! We paid almost $600 for our 2 nights in this suite and it was one of the worst hotel living spaces I've every been in (in terms of floor plan, lighting, dinginess, etc). Now I know why there are NO PICTURES of the family "suites" on the La Copa website. The suites are NOTHING like the room pictures on the website.
The hotel knew we had 6 guests staying in our suite, yet when we arrived we had 4 towels and, one tiny bottle of shampoo and one tiny bottle of the worst conditioner on the planet. We were able to ask the front desk for additional towels and were immediately accommodated, but we had to ask EVERY DAY for more towels as the maids would consistently only leave 4. We would have loved to hang our towels for reuse, but there was no space to hang more than 2 towels. We ended up going to Walmart for decent shampoo and soap (I usually bring my own, but thought since it was a short stay we could make do with the "resort" shampoo - wrong).
I also agree with the review about the shower curtain - it was too short for the shower rod, resulting in water getting everywhere as the curtain would not stay closed (the rod arcs out to give the illusion of more space in the shower, which is nice, but the curtains should accommodate this as well).
Breakfast. Ugh. The food was not the problem. It was not great, but everything was decent (cold cereal, scrambled eggs Florentine with tortillas and beans, bagels, muffins) except the coffee, which was horrible - watered down and flavorless. The problem with breakfast was the unorganized, crowded chaos. The omelet station took 25 minutes due to the line of people and due to people ordering 2-3 omelets at a time. But the omelets were very good once you got them. People were running all over the place, jumping in front of the line to grab "one quick thing" and kids were not supervised (though that is not the hotel's problem - just an indication of the kind of people you will mingle with if you stay here). The BIGGEST problem with breakfast was the overflowing trash cans by 9am. Every dish and utensil the hotel used was disposable (I shudder to think of how much waste that creates on a daily basis, but again....not the issue) so of course all that disposable waste gets thrown into one of 3 trashcans in the breakfast ball room. The hotel staff apparently does not change the trashcans during breakfast - only afterward. It was disgusting to see trashcans overflowing with food, half empty cups and soiled paper products. Not to mention you had no place to throw away your own trash. The experience was so awful for us, we skipped out on the "free breakfast" our second morning and opted to eat out.
What was GOOD about this hotel:
The boardwalk to the beach was great - very short walk. The view was amazing, the water was gorgeous, the beach was clean. You can rent umbrellas with 2 chairs out on the beach for $30 all day, so it's nice not to have to bring your own stuff. The pool area at the hotel was wonderful in the afternoons when you start getting some natural shade over the cabana lounge chairs (again - great view, nice breeze), but during the early and midday there are not enough umbrellas on the hotel deck for lounge chair shade (you can sit under shaded tables, however, or high barstool type chairs that are shaded along the perimeter of the deck). There are showers on the deck to rinse off after coming in from the beach and there is music playing out by the pool. The poolside bar serves yummy, icy adult drinks. There is a very warm, friendly feeling in this area of the hotel. We really enjoyed letting the kids play and having the option of doing the pool and/or the beach with minimal effort on our part.
The beds were firm, but very comfortable and the linens were clean and fresh. Our room was cool. We slept well, but we were in a dark cocoon with no window so that is to be expected.
This just felt like a run down, poorly designed hotel that may have been a real gem 10 years ago, but has not been maintained and is not interested anymore in providing a quality experience to its guests. It's really a shame because the location is so nice and the deck area is a nice space. Now its just overpriced and not worth the money.
- Official Description (provided by the hotel):
- Welcome to La Copa Inn Beach Hotel South Padre Island, Texas. Our beachside hotel across from Queen Isabella Causeway offers an affordable vacation experience in South Padre Island, with five-star resort amenities. We have Spacious Hotel Rooms all with balconies and most with ocean view. All of our rooms feature Tempur-Pedic(R) mattresses, HD Flat Screen TV with premium cable channels, refrigerator, microwave, coffee maker, iron and iron board, hair dryer and in-room safe. Other conveniences include complimentary High-speed Internet access and local calls. We have guest rooms for every taste, from standard king or queen beds to our three-room family suite. All rooms are nonsmoking. Our hotel offers an outdoor pool surrounded by a sundeck with a spa tub, chaise lounges, gazebos, and a walkway to the beach. For your convenience we have complementary Wi-Fi High Speed Internet access available through the entire hotel. A staffed activities desk to assist in planning excursions, coordinate sports-equipment rentals, and sell discounted tickets. ... more less
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- Also Known As:
- Best Western South Padre Island
- Best Western La Copa Hotel
- South Padre Island La Copa Inn
- La Copa Inn Beachfront Resort