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“A great experience at the Beach” 4 of 5 bubbles
Review of La Copa Inn Beach Hotel

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La Copa Inn Beach Hotel
Certificate of Excellence
San Antonio, Texas
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“A great experience at the Beach”
4 of 5 bubbles Reviewed April 23, 2013

We went way off-season to this hotel. December. It was not busy and we found the staff to be attentive and helpful. The rooms and common areas were clean. The beach was very accessible.

We had a room that looks over the ocean. It was an off season groupon rate and it was an outstanding view. If the pool area was busy keeping the balcony door open or sitting out there would be noisy. Off season, it was quiet most of the time.

There are a couple great features of this place. First, it has fabulous access to the beach. Second, it has a heated pool. I guess this is important if you travel in the winter. We met a couple snowbirds who stayed there because of this.

The breakfast was good. You could even get your own omlet made to specs. The dining area was not as clean as it could be but it was adequate.

Free Wifi was available. Also there was usually someone around to give tourist advice in the lobby and discount coupons available for nearby restaurants and other activities.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lahlumdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, May 17, 2013
Dear guest,

Thank you for writing a kindly worded review regarding your off-season La Copa experience. We are pleased to read you enjoyed our breakfast, easy access to beach, and heated pool. We are always happy to read guests who love our amenities. Please come visit us again next winter for another great time.

Bests,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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988 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cedar Park, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed April 22, 2013

I went to La Copa for a 3-day weekend with my significant other. I am not very happy with this hotel. First of all, they are doing construction in the main lobby. This means we had to drag our luggage over a dirty concrete floor that was only partially tiled. The uneven flooring surface was a disaster waiting to happen. The ceiling was also being stripped of the popcorn and the halls had recently been painted. I think they should have shut down the hotel to do these renovations, since we had to meander around ladders and workers.
Next, the water pressure was so low that the toilet stopped up the first morning of our visit. I'm surprised it even flushed that long. When we went down to tell them it was blocked, they didn't even apologize. The girl just walked over and called a plumber and ignored us. She didn't seem to even care.
The bathroom was not very clean. There was a smear of bright turquoise toothpaste on the white counter.
The balcony was extra tiny. There were two small chairs on it and if you sat down in one of them, your legs would be smashed against the railing. We paid extra to have a balcony view, but if I had known it was so skimpy I would have skipped it. Ask for an "extended balcony" if you want a normal-sized balcony.
Remember to also ask for your happy hour drink coupons. They didn't give us ours and we had to find out in a roundabout way that we needed to go back and ask for them. We skipped the free breakfast and stayed away from the hotel as much as possible.

Room Tip: I'd go with a large room with a tile floor. Those seemed cleaner and you get more space to move...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Suz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, May 17, 2013
Dear guest,

Thank you for your review it’s greatly appreciated. We are sorry for the inconveniences you encountered during your stay with us. There is no excuse for the problems you faced and we can assure this these matters will be taken care of. The renovations should be complete within the next few weeks, and we beg that you come and take a look, and perhaps give us one more chance. Again, we deeply apologize for not fulfilling your satisfaction.

Sincerely,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AUSTIN
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed April 22, 2013

Unfortunately, the hotel was being updated while we were there. It was loud, dusty, and disruptive. Several days we had to go out a side door and hike to the parking lot. There were very few English speaking employees making it hard to communicate. The channels available on the TV were also about half Spanish and the ones that spoke English we never watch. The beds were hard and uncomfortable. The rooms themselves were nice and clean with refrigerators and microwaves. The bath was clean but outdated and chipped. Our couch was broken/sprung. Every morning breakfast was served up on the 4th floor in the ballroom. Excellent food - especially the made-to-order omelets. Again, most employees were non-English speaking - but they could sure cook!! The pool area was nice, but several of the lights/fountains/fixtures were broken and missing. The hot tub was VERY loud. There is a walkway to the beach from the pool area. This walkway is also a public entrance to the beach so there were always many cars in the parking lot for the non-staying beach goers. This meant many of the guests were parking further off from the hotel entrance (when you could go in the front door because of the remodeling). The ice machines were constantly out of ice or broken.
If you choose to go to another beach, beach access #5 is nice and you can drive out to the beach. Take your chairs, umbrella, and cool box. Free beach assess can also be found off of Gulf Blvd (runs parallel to Padre Blvd.), many with close parking and bathrooms. With your stay, you also get a happy hour drink at their in-house bar/restaurant located at the pool area. When we got our drink the first day, the beer tasted like pickle juice. We told the bar employees and they just smiled and shrugged. We also told the Manager, and the place was closed for the last 3 days of our stay due to mechanical problems - we don't know what that meant... We did wash a small amount of clothes with the washer and dryer on the first floor. It was expensive - $2.00. The dryer was not working well and took 2 times to mostly dry our clothes ($4.00). We stayed here for a week - Saturday to Saturday. The weekdays are quiet with the beach not crowded. The weekends get crazy with lots of partying and loud guests.

Room Tip: If you are traveling with a dog, negotiate the extra price they charge you per night. We asked for a...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Franksie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, October 14, 2013
Dear Franksie,

Thank you for your comments regarding your recent stay with us. I'm glad to hear that you enjoyed our breakfast, however, we do apologize that you encountered a sub par level of service. I assure you that superior service by our staff is our goal every day. We do value your feedback as it will help us to better our property for the future. We hope that the next time you're on the island you'll come back and stay with us again!

Thanks,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dillon
Level Contributor
361 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed April 20, 2013 via mobile

Check in was slow, several things needing repair in room(phone didn't work, lights out) but when brought to their attention they were speedy to resolve. Same w housekeeping, slow on first day but we let them know when they should do our room and then they were good. Breakfast ok, nice if they would have hard eggs and yogurt. Parking: I have handicap placard and frequently found all space full and several cars w/ o handicap placard. They need to police that better. Pool area nice, great beach access, room spacious.

Stayed April 2013, traveled as a couple
Helpful?
Thank Snowpiste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, May 16, 2013
Dear guest,

Thank you for choosing the Hilton Garden Inn on South Padre island. We apologize for the first day inconveniences. Thank you for being understanding. With that said, we are glad you enjoyed our breakfast, pool, your room, and beach. We are delighted you had a good stay with us. Thank you for writing a review and we hope to see you here again.

Bests,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 11, 2013 via mobile

I recently stayed here for four days for my girlfriends birthday and I must say we enjoyed ourselves. The location was good easy access to the beach and the view was great. A huge plus was the celing fan in the room you don't see those in hotels very often. However I didn't receive any happy hour drinks nor was it brought to my attention luckily there's a liquor store in walking distance so we had our own happy hour! It was quite a few kids to be in the middle of the week during the school week but there wasn't a problem.Overall a good stay and I would stay again!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MrGordon23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, April 29, 2013
Dear Guest,

We appreciate you choosing La Copa Inn for your girlfriend's birthday and taking the time to share your experience regarding your stay with us. We are thrilled you had enjoyed yourself, loved the views, and liked your room. Thank you for your nice comments and we hope to see you back soon.

Bests,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
4 of 5 bubbles Reviewed April 7, 2013

Just visited South Padre and stayed at La Copa. The first impression upon entering the lobby was that this place is outdated (don't always go on first impressions).This hotels has excellent access to the beach, the rooms are very nice with up to date furnishings & firm but comfortable queen size beds. The rooms are clean with nice fresh linens & soft towels. There are clean refrigerators & microwave in the rooms. The view from our room was nice we could see the beach. The free breakfast was very nice & plentiful. The only draw backs were that this is not a place you would want to stay if you are not into kids, they were everywhere and small pool! Overall a really nice hotel.

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Vlite500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, April 11, 2013
Dear guest,

Thank you for your honest review of your stay at La Copa Beach Inn. Our staff will be happy to note that you enjoyed your room, beds, and our cleanliness atmosphere that contributed to your great stay with us. Thank you for choosing La Copa and we hope to see you back the next time you visit South Padre Island.

Best,
Aaron R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Excelsior, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

We visited the first week of April right after college spring break was over. The hotel staff worked very hard to prepare our room. Very comfortable beds. The staff was very responsive. Breakfast options were very good. They have made to order eggs and omelettes. The staff also helped us recover a significant jewelry loss. Wifi was a little sporadic but worked ok.

Room Tip: Ocean view rooms would be the best choice.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BruceA898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron R, Guest Relations Manager at La Copa Inn Beach Hotel, responded to this review, April 11, 2013
Dear guest,

Thank you very much for taking the time to share your experience regarding your stay at La Copa. We are glad to hear you that you enjoyed our beds, breakfast, and the staff who contributed to your great week on South Padre Island staying with us. Thank you for choosing La Copa and hope you continue to do so.

Best,
Aaron R.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Copa Inn Beach Hotel

Property: La Copa Inn Beach Hotel
Address: 350 Padre Blvd., South Padre Island, TX 78597-6501
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in South Padre Island
#3 On the Beach Hotel in South Padre Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Copa Inn Beach Hotel 3*
Number of rooms: 146
Official Description (provided by the hotel):
Welcome to La Copa Inn Beach Hotel South Padre Island, Texas. Our beachside hotel across from Queen Isabella Causeway offers an affordable vacation experience in South Padre Island, with five-star resort amenities. We have Spacious Hotel Rooms all with balconies and most with ocean view. All of our rooms feature Tempur-Pedic(R) mattresses, HD Flat Screen TV with premium cable channels, refrigerator, microwave, coffee maker, iron and iron board, hair dryer and in-room safe. Other conveniences include complimentary High-speed Internet access and local calls. We have guest rooms for every taste, from standard king or queen beds to our three-room family suite. All rooms are nonsmoking. Our hotel offers an outdoor pool surrounded by a sundeck with a spa tub, chaise lounges, gazebos, and a walkway to the beach. For your convenience we have complementary Wi-Fi High Speed Internet access available through the entire hotel. A staffed activities desk to assist in planning excursions, coordinate sports-equipment rentals, and sell discounted tickets. ... more   less 
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Also Known As:
Best Western South Padre Island
Best Western La Copa Hotel
South Padre Island La Copa Inn
La Copa Inn Beachfront Resort

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