We stayed from Sunday through Wed, then moved to other island hotel for a change of pace.
It was difficult dealing with reservations at Schlitterbahn. I was quoted one price on line, another in a confirmation email, and yet a third by customer service. No real answer as to if the waterpark was included in the rate. With a family of four this was a hundred plus a day issue. Check in was slow as the clerk could not figure our rate out and had to call a manager over. We were charged yet another rate but one that was pretty reasonable.
After that it was largely a blast with nothing but good experiences. The bell hop and the bartender at the Palapa bar quickly turned any frustrations around by giving great service. We loved the ability to walk out and get into the indoor water park immediately. The extended hours were great as the kids(10 and 12) could ride the indoor water slides for an hour with no lines.
We ate at every food venue here. The Shrimp Haus is the best(but we have been eating there since before it was part of the resort). The Sea4ever has a great view for drinks and appetizers but the food was a little bland and overcooked for our taste. Overall the prices were in line with what you will be charged anywhere decent on the island and certainly less than other resort areas.
The big waterpark was an easy five minute walk through the tunnel. It was not my cup of tea although I liked the bartender at Bob's. The kids had fun with the rides. I thought the river was better in the indoor park than the outdoor.
All in all it was a fun four days/three nights and we will return. I do hope the resort improves the front desk as they are the worst part of dealing with the hotel. One last issue-We arrived on the island earlier than expected so we called the hotel to ask if we could check in early or if we needed to kill a couple of hours-according to the "front desk", that information could not be given over the phone we would need to come to the resort to see if our room was available. Again nice stay we will be back.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz and Evoline ltd so you can book your Schlitterbahn Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.