The hotel looked nice but there were some quirks. This was an out of season stay- indoor waterpark was open. Indoor waterpark was fun for small kids but we are glad we didn't have to pay full price because we were done in 2 hours. Heated pool (very warm) was best of stay.
Service was iffy. Staff seemed agreeable but it took extra effort to have things done. Had two maintenance issues although they were taken care of quickly. Maid didn't come one day and we had to request the room made up. Another day, we requested music turned down at pool (only ones there)- they said yes right away but never did. Also, husband was there for conference. They tried to charge for him to use waterpark because they said everyone in room had to do. They refused to change it when i requested it. They changed the charge when he went to complain- but it should have taken care of when I first explained it.
Room had everything. I was impressed by organic products and recycled tp, but bathrooms are small. Without a door to sink, there is no place to change for privacy unless you stand in bathtub.
Also, beach part is ignored. There was trashed tent sitting on beach right in front of hotel that was never cleaned up for 4 days.
For work/ conference/ early risers, everything starts too late. You can't get breakfast until 8. Would have been nice to have coffee bar of some kind on the property. Staff at restaurant was friendly.
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