I booked the room for my family well in advance for the 4th of July weekend. I was told that the room WAS oceanfront as I requested and called to confirm weekly. When we arrived, we were given a room near a facility closet. The "oceanfront" view was visible IF you hung yourself over the balcony. The windows leaked water, the bed ruffles were melted/burnt with holes all around it, the bathroom smelled horrible and the door did not have a security bolt. I went immediately to the front desk and was told in a very rude tone that the rooms were booked. Period. I went back several times to change rooms but not once could move. We checked out a day early but was also told that their policy was not the same as their corporate policy for cancellation. I explained again about the room and even made mention that we stayed although it rained the entire weekend and could not stay another night in the nasty room. The attitude given to me and my family was more that we inconvenienced them and nothing more. I am saddened and disappointed and would NOT recommend this hotel due to our recent experience. Not only was our room nasty, but the hallway to our room was dirty and I constantly picked up trash coming out or going into our room.
- Official Description (provided by the hotel):
- La Quinta Inn & Suites is a Texas Beach hotel located on the north beach on South Padre Island. Hotel is located directly on the beach, featuring an ocean-side swimming pool, restaurant and bar. Enjoy free wireless high speed internet in your room, throughout the hotel, and outside to the pool and beach! Free bright side breakfast every morning featuring fresh Belgian waffles and a made-to-order omelet station. Host events for up to 200 people in our grand ballroom.We also have several electric car Charging Stations available. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Inn And Suites South Padre Hotel South Padre Island
- La Quinta South Padre Island
- South Padre Island La Quinta
- s Padre Island