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“What Happened to This Place?”

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Marisol Condominiums
Houston, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“What Happened to This Place?”
Reviewed July 7, 2012

I'll echo what Melissa said - our family has been coming to the Marisol for nearly 30 years, usually during the 4th of July week. This year was the complete opposite of what we had come to know as charming, fun, and family focused beach front condo. The place was a disaster zone on the outside; we were given ZERO notice that this construction was going to be taking place during peak season, despite what the front office tried to tell us when we arrived- and three other families that spend the week with us were told the same lie.

As previously stated, construction work took place from 8am-5pm daily without a break on the 4th- not just a few construction workers outside to get in the way, but vibrating walls and hammering for hours on end. Whats funny was that barely any of the building appeared to have been completed but apparently was being worked on since January. The front office, that's a whole story in itself - Celia who has always been wonderful in the past was not present. Her replacement had an attitude problem, didn't allow us the option to reserve the same unit for the following year (always been allowed in the past) and lied to guests in front of us while they were checking in.

Not staying here again. This place was nice, but they obviously don't recognize the value of repeat business. I think that it's time to find a new place for the next 30 years of family vacation.

  • Stayed July 2012, traveled with family
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Helpful?
5 Thank Tyler W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mycats2, President, Marisol Board of Governors at Marisol Condominiums, responded to this review, September 6, 2012
I would like to apologize that this guest had a bad experience. It is always the goal of the Marisol to provide our guests with nice accommodations, and good friendly service. If the guest will give us another opportunity he will see that the construction is complete and that we have a new manager, who joined us on 13 August, who is very service oriented. Tje Marisol has an online guest registration service that allows guests to make reservations 365 days in advance, and if a guest does make their reservation for next year, either online or at the front desk, within the 365 day period it is available for anyone else to book. I'm sorry that this guest didn't notify us in time to reserve a particular unit for next year, but we have other units available. Our previous manager was wrong in not notifying this guest about the construction. We did give this guest a considerable discount for their inconvenience due to construction. Again, I'm very sorry that the guest was unhappy.
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English first
Pearland, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 3, 2012

We have been coming to the Marisol for several years now. Always been a great experience, but this year is very different. Upon arrival, we were informed the balconies were under construction. Our ocean view is now of a construction zone. We have been awake at 8am every morning due to noise, there is no grass for the kids to play and construction workers everywhere. We were run out of the pool an hour before closing time, because management wanted to leave early. Many other complaints, as well as crew coming in and out of condo for construction purposes. Zero apologies or solutions from management, besides you can check out. Would not recommend!!

  • Stayed July 2012, traveled with family
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Helpful?
4 Thank melissa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mycats2, President, Board of Governors at Marisol Condominiums, responded to this review, September 6, 2012
Marisol Condominiums has been going through a major renovation this summer, but it is now finished. Yes, there was scaffolding throughout the outer portions of the building, and construction workers were going and coming in the outer perimiters in order to do their jobs, but the swimming pool, which is nowhere near the construction area, and beach, which is just a few feet out our gate, were the same as usual. Wonderful! Workers started arriving at 8 am; however, noise making work did not start until 9 am. We're sorry that there was a work zone, and that the grass was not good for the children to play in, but the building has now been rehabbed and new grass is beiing installed, to give our owners and guest many coming years of pleasure. The management did what they could for this guest and gave them a discount due to construction. The guest was also offered the opportunity to move to another unit, but they did not want to accept what was available. We're very sorry for their inconveniences, and apologize that the work had to be done.
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Bay City, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 10, 2012

We have had accommodations at Marisol since 1998. We have stayed in several of the units and always had a great time. So what if the ac is on the blink, the manager will get it fixed. So what if there are a few roaches, or ants, or sand on the floor. That can be handled quickly.
Seriously, this is an awesome place to stay with a gate that keeps the little ones from escaping to the street or down the beach unsupervised. All workers and of course the manager....are friendly, quick to respond to any problem, and so much fun to hang out with after hours. Come on down...the water is fine!!! With the drug cartel so close, we have had to stop our yearly visit to GARCIAs restaurant. We miss that.

Don't go to Mexico. You might want to stay out of Brownsfield, too!!!

Room Tip: Ask for ground level near the pool. When the sun goes down, families gather near the bottom units o...
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  • Stayed July 2011, traveled with family
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Helpful?
3 Thank traveling g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
2 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 16, 2010

I have always wanted to stay here & for the most part it was nice but the roaches were horrible. Our unit was 106 & was nice, comfortable & convenient to everything with great access to the beach. They really need to do something to control the roach problem.

Sorry to say I would not stay here again due to this problem. Being from TX I know there will always be bugs but this was unacceptable considering the price of this unit. I'm sure there are exterminators in this area that would be happy to service these condos.

  • Stayed August 2010, traveled with family
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Helpful?
10 Thank lmw48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mycats2, Owner at Marisol Condominiums, responded to this review, September 18, 2010
First I would like to say how sorry we at the Marisol Condominiums are that this guest was disappointed with their stay. We do everything that we possibly can to have happy guests that return time after time, as attested by our other guests. Had this guest notified our office staff who are on duty 7 days a week, 9 am to 5 pm, the alleged roach problem would have been addressed immediately. The Marisol, with 36 privately owned condos, has full time employees who are always available for our guest care. In addition to regular extermination "roach traps" are placed in areas where the culprits hide, and are replaced on a regular basis. The Marisol does not tolerate roaches.

I personally stayed in Unit 106 for a few days during the month of August and did not observe any roaches in the condo. Had I seen even one roach I would have called maintenance to take care of the problem.
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Austin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 15, 2010

I have stayed at Marisol ever since it opened in 1972. It has never, ever disappointed. It's a terrific place to stay. It's where all of my island memories are from childhood to adulthood. It's also the place where my child has made and is making her childhood memories of South Padre Island. This is hands down the best place to stay on the island. It is the original condo complex here and the original is still the best.

  • Stayed June 2010, traveled with family
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Helpful?
3 Thank rowaustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
Reviewed April 27, 2010

We have been staying here for years and love the staff and and the lay out. We love to say in 202 and have our reservations already made for Sept and Nov 2010.

  • Stayed September 2009, traveled with friends
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Helpful?
Thank IslandTime50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2010

I've been going to Padre since I was an infant and have never stayed anywhere but the Marisol. My family owned a condo down there for some time. It's unlike any place I've ever stayed in that every individual condo have a feeling of home. They are all individually owned and updated, but the property is managed by the greatest on onsite manager. She had been there over 15 years and knows almost everyone who walks in the door.

The Marisol is clean and constantly updated. It's a nice, quiet place that's never overcrowded. It's the perfect place for relaxing. All the condos have a view of the beach front, which is only steps from your door.

Bottom line... I always have and always will stay at the Marisol when in Padre!

  • Stayed November 2009, traveled with friends
    • Value
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Helpful?
1 Thank ccureton33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marisol Condominiums

Property: Marisol Condominiums
Address: 1700 Gulf Blvd, South Padre Island, TX 78597-6752
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Hotel Style:
Ranked #5 of 35 Specialty Lodging in South Padre Island
Price Range (Based on Average Rates): $$
Number of rooms: 26
Also Known As:
Marisol Condominiums Hotel South Padre Island

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