I stay in a lot of Choice Hotels properties, being a shareholder. I've probably been in 50+ Comfort Inns and Quality Inns (similar brands) over the last 7-8 years, so I'm familiar with its standards.
This was the first hotel that ever motivated me to complain to Choice Hotels (it took a while, but they finally offered to comp me a night).
Staff was rude at worst, perfunctory at best.
Housekeeping skipped our room one day.
They skipped our room the next day too! And we have a sneaking suspicion, and some logical inferences, that management did this on purpose because we complained about the first day.
Ants in the room - bed, sofa.
Breakfast "room" is a little nook - definitely not up to the brand's standards.
Staff's kids seem to play right in front of the entrance, and hang out behind the front desk. I prefer to deal with adults who keep their brats out of sight.
I think Choice does a good job of kicking out franchisees who don't measure up. Hopefully this hotel will be going independent, if not out of business entirely, very soon.
- Free Wifi
- Free Parking